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Reviews (5,760)
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4,299
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All reviewsthe financial districtgreat hotelselect guestcookies and milkcalifornia streetunion squareferry buildingloyalty programcable carroom serviceturn down servicewithin walking distancefront desk staffeach morningvalet parkingfisherman's wharffew blocks
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506 - 511 of 5,760 reviews
Reviewed 21 August 2017

The hotel is beautiful and the rooms are large. The service is exceptional - they really went out of their way to help me, many times. I can well believe that is is rated no. 3 of all the hotels in S.F. I would give it SIX stars for service if I could.

It is in the Financial District ("FiDi"), a few blocks up from Market Street, so it is easy to get to tourist attractions. But because it is mainly a business area, most restaurants are closed after 5 PM and on weekends, which is a bit of a problem. There are some on Kearny that are open, though, as well as those on Belden Place.

Room Tip: I had a room on the 12th floor, right on California Street, with the cable car and cars going right by, but there was no noise.
  • Stayed: August 2017, travelled solo
    • Location
    • Cleanliness
    • Service
Thank Out_of_valley
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 August 2017

This is one of the best hotels we have ever stayed at. From the exceptional staff service, to the clean well decorated facilities, this Hotel shows its class in everything it does. Clean, comfortable, and the best guest service of any hotel we have ever seen. If you need a room in San Francisco, this is the only Hotel you need to know about!

  • Stayed: August 2017, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Review collected in partnership with Omni Hotels & Resorts
Thank 325tylere
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
James L, General Manager at Omni San Francisco Hotel, responded to this reviewResponded 23 August 2017

Dear 325tylere,

Thank you for your review! I am glad you enjoyed your visit to San Francisco and we appreciate your kind words. I hope we have the chance to welcome you back again soon.

Best,
James Lim
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 August 2017

Excellent hotel for working clients, not for families which want to share the bedroom with their child; the "two beds rooms" have beds that are too small to accomodate two adults (smaller than queen size or about 140cm in European standard). The housekeeping staff speak loudly in the corridors every morning as from 7:30am; no problem if you have to wake up for work but NOT if you are on holidays....

  • Stayed: August 2017, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Omni Hotels & Resorts
Thank eric v
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 August 2017

This was a lovely hotel with friendly staff in a great location. The beds were large and comfortable. There was always coffee in the room and apples and sweets in reception were which greatly appreciated.

  • Stayed: August 2017, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Omni Hotels & Resorts
Thank andreafB3460YW
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 August 2017

The location of the hotel is in the financial district, if you are driving, traffic in the area is very slow and heavy. The parking fee for the hotel is $49 a day. Call the front desk and they will have your car ready for you when you need it. All of the service staff in the hotel are helpful and friendly. We had a room on the upper floor, so we could not hear any of the traffic noise. Everything in the room was very clean. The bed was very comfortable. You could not hear noises from the hallway or the other rooms.
The hotel is walking distance to the Ferry Building and other places to eat.

  • Stayed: July 2017, travelled with family
    • Rooms
    • Cleanliness
    • Service
Thank SweetAl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
James L, General Manager at Omni San Francisco Hotel, responded to this reviewResponded 23 August 2017

Dear SweetAl,

Thank you for your review. We appreciate the kind words you have shared and I am glad you enjoyed your visit to San Francisco. It sounds like you had a chance to explore some of the nearby attractions. We hope to welcome you back again soon.

Best,
James Lim
General Manager

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