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“Perfection”

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Omni San Francisco Hotel
Ranked #3 of 229 Hotels in San Francisco
Certificate of Excellence
GreenLeadersSilver level
NJ
Level 1 Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Perfection”
Reviewed 6 September 2010

We chose the Omni as our honeymoon hotel after a lot of research, and the previous TripAdvisor reviews did not steer us wrong. Once the bellman, Marlon, found out it was our honeymoon, we returned to champagne, chocolate covered strawberries and a rose petal strewn bed. The concierges were super helpful with any and all recommendations, and every direction was accompanied with the route(s) outlined on a pocket map. The hotel was perfectly located within walking distance of many attractions and several blocks from the BART, MUNI and cable cars. It was obvious that everyone who worked there took pride in their jobs and in their workplace.

  • Stayed August 2010, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank pisces411
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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5,181 reviews from our community

Traveller rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (643)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Lincolnshire, United Kingdom
Level 3 Contributor
19 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 6 September 2010

We have stayed in OMNI's before we love the hotels they are of a very high standard. We hadnt stayed in this one before, it was absolutely perfect, when arriving the door man, bell man, front desk everyone was fantastic, i have never known a hotel with such lovely staff working there, whenever you returned or left the hotel they always acknowledged you and asked if everything was ok etc, when being so many thousand miles away from home its nice to feel safe and feel if you had any problems they would be there and sort everything out. The room was lovely reminded us very much of the standard of the Waldorf in new York, i can only praise them, thanks. I can advise others to join the Omni hotels group as a Select Guest, its great you get an upgraded room (if available) and each morning you receive drinks to your room (complimentary) by leaving out a little card on your door nob at bed time ticking which drinks you would like, tea, coffee, hot chocolate, coke, orange loads of drinks (FREE). There are other benefits too i would really advise you to join you just fill in the details on the Omni Website (free). We will be staying again.

  • Stayed August 2010, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank martinF7938TE
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Norwich, United Kingdom
Level 5 Contributor
91 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed 3 September 2010

This was our last stop after 2 weeks and 8 hotels. The staff were extremely friendly, professional and helpful. The room was big, spotless and very comfortable. A touch of class. The restaurant was OK, but not top notch, but there are so many other places to eat, it didn't matter. Thoroughly enjoyable stay.

  • Stayed August 2010, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank gcac_10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Durham, North Carolina
Level 4 Contributor
39 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
Reviewed 2 September 2010

Friendly and helpful doormen welcome you to a gorgeous lobby. As a "select guest" I was pre-checked-in, I picked up my key and headed up to my room which was spacious and spotless. Select guest amenities like 2 complimentary drinks each morning were a great touch, and every aspect of the stay was pleasant. And with a very reasonable rate for a downtown hotel, it was a great value.

  • Stayed August 2010, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Diamond_D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
California
Level 5 Contributor
73 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed 2 September 2010

We stayed at the Omni in a block reserved for a wedding party. We chose this hotel over another in the city based on great experiences at the Omni in Los Angeles.
The location is great, an easy 10 minute walk to Union Square, and one incredibly steep block to Chinatown. The cable cars run up and down the street for easy transport across the city.
We had a room with two double beds, and we fit OK, but there was not a lot of extra space. Shower/tub were big and nice. Other Omni hotels I've stayed at were much more spacious, and had nicer furnishings. The beds were not particularly comfortable, but they were clean and the linens were updated (down comforter rather than nasty hotel blankets).
The service was also not what I expected. Very friendly, but either they were understaffed, or they did not care about a small group of 20-somethings at their hotel. We had trouble coordinating with the valet and bellhop both upon arrival and departure.
Overall, there are no problems with this hotel, but we chose it expecting a particularly relaxing experience with great customer service, and instead got services slightly above a budget hotel for a much higher price. I probably would not stay there again based on this stay, but would try other Omni properties.

  • Stayed August 2010, travelled with friends
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank lizzybeth42
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Indiana
Level 5 Contributor
41 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 30 August 2010

Just finished 4 days at the Omni and it was outstanding. We had a deluxe king room, which was lovely, well appointed, and very clean. What really makes this hotel outstanding is the staff. From the concierge who gave us excellent restaurant recommendations, travel tips, and directions every morning to the bellmen who chatted with us while we were waiting for our tour bus to the housekeeper who gave me an extra coffee packet when I was desperate for some extra coffee in the morning, the staff of the Omni went above and beyond to make our stay fantastic.

It is very well located - in a quiter part of downtown but walking distance to the Embarcadero, AT&T Park, Fisherman's Wharf, and Chinatown. It is right on the cable car line.

We had an anniversary dinner at Bob's Steakhouse. Bob's is very expensive but it was probably the best steak I have ever had!

Would definitely stay there again!

Stayed August 2010, travelled as a couple
Helpful?
Thank B0ilermaker
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Florida
Level 4 Contributor
38 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 30 August 2010

This was one of the best hotel stays I have ever had. The front desk is unbelievably helpful. Rooms are clean and generous in size. Every single person we encountered from front desk to wait staff to valet and bellmen were friendly, happy and eager to help. The location of the hotel is perfect as it is in the financial district and pretty quiet, which we liked. On the other hand it was close to everything, a short walk to chinatown and union square shopping or a short cab ride to everything else. We will return to the Omni next time in san francisco and I highly recommend it.

  • Stayed July 2010, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
Helpful?
Thank Carolyncane
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Omni San Francisco Hotel

Property: Omni San Francisco Hotel
Address: 500 California Street, San Francisco, CA 94104-1001
Phone Number:
Region: United States > California > San Francisco > Financial District
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#1 Family Hotel in San Francisco
#2 Romantic Hotel in San Francisco
#2 Business Hotel in San Francisco
#3 Luxury Hotel in San Francisco
#20 Green Hotel in San Francisco
Price Range (Based on Average Rates): £££
Hotel Class:4.5 star — Omni San Francisco Hotel 4.5*
Number of rooms: 362
Official Description (provided by the hotel):
The Omni San Francisco Hotel provides luxury accommodations in the heart of downtown San Francisco - the jewel of California. This beautiful downtown hotel is located right on the cable car line and is only a short walk to Union Square, the San Francisco neighborhood that has become a mecca for high-end shopping and art galleries. Ideal for a romantic getaway, the Omni San Francisco Hotel offers modern amenities in a boutique ambiance due to its Florentine Renaissance architecture. Built as a bank in 1926, the lobby is adorned with Italian marble, rich fabrics and Austrian crystal chandeliers.This classic elegance makes the hotel the perfect location for a memorable wedding reception. Bob's Steak & Chop House has carved out a reputation as one of America’s great steak houses. From great food to attentive and seasoned wait staff, Bob’s Steak & Chop House offers an unmatched dining experience in the heart of San Francisco. Located just 20 minutes from San Francisco International Airport. ... more   less 
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Also Known As:
Omni San Francisco
San Francisco Omni
Omni Hotel San Francisco

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