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Four Seasons Hotel San Francisco
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Reviews (1,729)
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1,155
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983 - 988 of 1,729 reviews
Reviewed 12 March 2014 via mobile

Stayed in your hotel.
Exceptional rooms.had a very nice sleep.

Food was not that good but the service was excellent not only in your restaurants.starting from the entrance till I left everyone did an amazing job.im really sorry I couldn't remember the names of them.
But really it was an great hospitality.

Stayed: January 2014, travelled on business
Thank ranganathan121
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FSSanFrancisco, Manager at Four Seasons Hotel San Francisco, responded to this reviewResponded 26 March 2014

Thank you so much for visiting us at the Four Seasons San Francisco. I do apologize that the food quality was not up to your standards. I will forward your feedback to my Food and Beverage management team. Hopefully the next time you visit San Francisco you will join us again.

Have a great day,

Adam Ponce
Assistant Front Office Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 March 2014

From staff, to hotel location and presentation this hotel is all it promises to be, we appreciated the quality of the experience for us and our five year old daughter. The staff could no have been more accommodating

  • Stayed: March 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
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Thank propsbar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FSSanFrancisco, General Manager at Four Seasons Hotel San Francisco, responded to this reviewResponded 22 March 2014

Thank you so very much for joining us at the Four Seasons San Francisco during your visit to the city. I am pleased to read that our staff was more than able to create a genuine hospitality experience for you and five year old daughter.

Thank you,

Doug Housley
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 March 2014

A good four seasons. Stayed here when they first opened and since then they have made a number of improvements, mainly in décor and amenities. The suites are relatively large for San Francisco, not as large as say the Fairmont but definitely newer and more contemporary in design. Very good room service, a good gym, and a good location- not too far from union square and right on market next to lots of shopping. No views but good location for business trips.

Stayed: February 2014, travelled on business
1  Thank pkmiles
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FSSanFrancisco, General Manager at Four Seasons Hotel San Francisco, responded to this reviewResponded 22 March 2014

Thank you very much for making the Four Seasons San Francisco your choice hospitality experience in the city. Hopefully your next visit to San Francisco will be hosted by us at the Four Seasons.

Have a great day,

Doug Housley
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 March 2014

Great amenities, beautiful view of the City, friendly & accommodating staff, extremely close to Union Square, convenient walk to coffee shops & restaurants. The breakfast wasn't exceptional but the service fantastic!!! Highly recommend for a romantic weekend!

  • Stayed: February 2014, travelled as a couple
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1  Thank Isabelle K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FSSanFrancisco, Manager at Four Seasons Hotel San Francisco, responded to this reviewResponded 22 March 2014

I am pleased to discover that our hotels location was to your benefit while visiting San Francisco. I am sorry to hear that the quality of food was not on the same level. I will forward your feedback to my executive management team for further review.

Have a great day,

Adam Ponce
Assistant Front Office Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 February 2014

We were there for business so we received the group rate which was reasonable. But the level of service from the bartenders to the concierge staff was exceptional!
Breakfast was a little iffy, service could have been better and the value was a bit pricey for the food.

  • Stayed: February 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Service
2  Thank easygoin15
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FSSanFrancisco, Manager at Four Seasons Hotel San Francisco, responded to this reviewResponded 22 March 2014

I am pleased to hear that you enjoyed your stay with us at the Four Seasons San Francisco. I apologize that the service and food quality was not to your enjoyment. Hopefully next time you visit San Francisco you will make us your choice hospitality venue.

Adam Ponce
Assistant Front Office Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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