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“Four Seasons SFO is Top Notch”

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Four Seasons Hotel San Francisco
Ranked #18 of 230 Hotels in San Francisco
Certificate of Excellence
Reviewed 31 July 2014

The Four Seasons SFO has typical Four Seasons ambiance and feel. Location is perfect. Concierge staff was outstanding. Spa restaurant has great vegan and gluten free selections. Great place to stay when in San Fran.

  • Stayed: July 2014, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Thank David W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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857 - 863 of 1,670 reviews

Reviewed 27 July 2014

Fabulous service and exemplary staff. First rate. Concierge sent us to the perfect restaurant; Front desk walked me to my room. Only complaint was the GPS directions to get there. not easy...call first.

Stayed: July 2014, travelled on business
Thank lovetotravel02532
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 July 2014

My husband and I stayed at this hotel for two nights as part of our anniversary celebration. Our room was not only upgraded but we also received a complimentary bottle of persecco and chocolate covered strawberries. Our room was a nice size and the bed was very comfortable. The hotel is decorated in muted colors so, if you like to be surrounded by lots of color, you may be unhappy with the decor. The location of this hotel was excellent. The Ferry Building, Union Square and Chinatown were a short walk from the hotel. We even walked to Pier 39 which was about a 40 minute walk. The staff was very helpful and professional and service was excellent. I would definitely stay there again.

  • Stayed: July 2014, travelled as a couple
    • Location
    • Sleep Quality
    • Service
1  Thank lja30
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 July 2014

the service at this hotel was fantastic. everyone went the extra mile to make us feel welcome. the hotel was near everything. the concierge's went out of their way to make everything perfect. the rooms could use an updating. i cannot wait to return.

  • Stayed: July 2014, travelled as a couple
    • Value
    • Sleep Quality
    • Service
Thank alan y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Christian K, Hotel Manager at Four Seasons Hotel San Francisco, responded to this reviewResponded 23 July 2014

So glad to hear that you had a fantastic stay and that the team went an extra mile to make you feel welcome! We really are lucky to be so close to many great San Francisco attractions. Thank you for the feedback about our rooms, too. We'll keep that in mind as we look at ways to improve the hotel.

Regards,
Christian Klaus
Hotel Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 July 2014 via mobile

The service may be great according to the other reviews but when I am staying in a hotel the basics matter and this hasn't got it. I booked a Premier room (over $800 a night with taxes). Room layout bizarre - it had a 7m (22ft) corridor into a largish room which had a corner cut off it. Views over nothing at back of hotel. Desk stuck into the alcove in corner. Decor 1980's Holiday Inn - and mess of fabrics and colours in beige and green. Everything felt like corners had been cut and annoying. No coffee machine. Desk chair too low and not adjustable. Fridge too warm. Bathroom awful - had a tiny shower with small nozzle off the side. Bath was a half bath, 3.5ft long that you could only sit up in (and would struggle to do that if 6ft). WiFi is over $20 per day extra inc taxes - don't take the $15 a day option as this blocks YouTube, Skype and other things. Cheap ironing board and no easily accessible power sockets. Restaurant really nice but will set you back $50 for breakfast after tax and service. Noisy a/c. Beds fine - large flat screen TV with decent HD service. I asked concierge and front desk for advice on one thing and was given what turned out to be the wrong steer. If you have been to Four Seasons in other countries, or to top quality hotels in New York, Paris, London you will be very disappointed. The foyers and reception areas are massive and designed to impress - the rooms were an afterthought.

Stayed: July 2014
10  Thank 186338Marcel01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Christian K, Hotel Manager at Four Seasons Hotel San Francisco, responded to this reviewResponded 23 July 2014

It saddens us very much to hear that you did not like the room you stayed in, and that we provided you with the wrong information at the concierge. I'm sorry that you were disappointed. With a variety of room choices at the hotel, we hoped that we could have offered you an alternative. I would love to speak with you further about your stay if you have time. I can be reached at 415-633-3000.

Christian Klaus
Hotel Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 July 2014

We spend some days again in San Francisco and this time we choose the Four Seasons to stay. I really recommend this hotel. The staff is awesome, the rooms large and have nice view. When we arrived the hotel had prepared a special thing to my daughter with candies and chocolate. We tried several times the restaurante and although you don't have a wide range of variety, the quality is excellent. If you like training the gym is awesome!!!

Room Tip: Corner suites are larger. If you make reservation with time ask for a good view.
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  • Stayed: July 2014, travelled with family
    • Location
    • Rooms
    • Service
1  Thank Jhon F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 July 2014

Felt very safe and secure in the hotel with great rooms and service. The restaurant and bar are very good and a social setting for meeting friends and family. Convenient for shopping and to many other restaurants and night life.

Room Tip: Higher floors have good views
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  • Stayed: July 2014, travelled solo
    • Rooms
    • Cleanliness
    • Service
1  Thank Heather D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Four Seasons Hotel San Francisco

Address: 757 Market St, San Francisco, CA 94103-2001
Phone Number:
Region: United States > California > San Francisco > SoMa , South Beach
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Swimming Pool Wheelchair access
Hotel Style:
#4 Business Hotel in San Francisco
#5 Spa Hotel in San Francisco
#6 Family Hotel in San Francisco
#13 Luxury Hotel in San Francisco
#22 Romantic Hotel in San Francisco
Price Range: £311 - £673 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Four Seasons Hotel San Francisco 5*
Number of rooms: 277
Reservation Options:
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Also Known As:
4 Seasons Hotel San Francisco
Four Seasons San Francisco
San Francisco Four Seasons

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