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“Its ok”
3 of 5 bubbles Review of The Grant Hotel

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The Grant Hotel
Ranked #127 of 228 Hotels in San Francisco
Gold Coast, Queensland, Australia
Level Contributor
9 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
“Its ok”
3 of 5 bubbles Reviewed 28 June 2014 via mobile

We stayed here for our honeymoon as we were staying in really nice hotels elesewhere we decided to save some money. If you are on a budget or something like that you cant really complain its reasonable accomodation at a good price and in a really good location. There is not much that i can really fault as it was clean the bed wasnt really uncomfortable. The staff were ok and the free continental breakfast is what you would expect.

I guess if you have money to spare try and find a nicer hotel but if you are on a budget its ok.

Stayed May 2014, travelled as a couple
Helpful?
2 Thank Nathan S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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981 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (78)
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English first
Mount Prospect, Illinois
1 review
common_n_hotel_reviews_1bd8 7 helpful votes
1 of 5 bubbles Reviewed 17 June 2014

We booked our reservation for two rooms directly with the hotel over five months in advance. They provided us with a reservation number, though they never emailed a confirmation as requested. We happened to call the hotel the morning we were due to arrive to see if we could check in early. The woman working the front desk had difficulty speaking or understanding English. She insisted that she could not find our reservation, under either our name or the confirmation number. She said the hotel was booked and there were no rooms available to reserve. We asked to speak to a manager, but she said none were available until after 3 pm.

Needless to say, we were stunned. We were driving in to San Francisco with our whole family for two days with no place to stay. We immediately got off the road and found another hotel, though at a much higher rate due to the late booking.

Later, we called the Grant Hotel to make certain we didn't get charged for the rooms somehow for not checking in, only to find out they had our reservation after all. A rather expensive mistake for us because we were forced to pay the sky high late rate for two rooms.

Total incompetence by the staff and complete negligence by the management for not having anyone available to deal with a problem.

  • Stayed June 2014, travelled with family
    • Service
Helpful?
7 Thank GregO59
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these San Francisco hotels

Cape Town Central, South Africa
Level Contributor
31 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 bubbles Reviewed 14 June 2014

Great value for money and in a fantastic location right on 2 lines of the trolley cars. Also discounted parking at $25 per 24 hours in the parking garage right accross from the hotel.

Facilities are basic, but clean - you're not paying for a 5 star hotel.

Room Tip: Room facing street, top floor. We stayed in 503 and was great.
See more room tips
  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank louannmeyer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
375 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 178 helpful votes
3 of 5 bubbles Reviewed 12 June 2014 via mobile

We arrived at this hotel at 1am from a long drive from LA. We were tired and just wanted to go to bed. When we walked into our room I couldn't believe how horrible and dingy it was. It was small and dark and the bed was pressed right up to the door - not appealing at all. I was immediately unimpressed with the hotel.

The next day we decided to ask to move rooms and I'm so glad we did. We moved to room 407 and what a difference! There were 2 windows which meant there was a lot more light and the size and layout of the room was far better; I was finally happy with the room.

What a difference a room makes because I would in fact stay here again.

The hotel is in a central location in China Town, close to local transport and it is on a steep hill - worth mentioning.

The staff are friendly and helped with all questions and problems.

Based on the change of room, I will now give 3 and not 2 stars.

Stayed June 2014, travelled as a couple
Helpful?
1 Thank Belle-Noel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Benidorm, Spain
Level Contributor
36 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
4 of 5 bubbles Reviewed 8 June 2014

Great location, basic room, but everything you need. No frills breakfast, tea, coffee, muffins, pastries. No milk though so take your own!!.
A few footsteps from the cable car stop, restaurants, bars etc. a couple of blocks to Union square.

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank greatreview1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Victoria, Australia
Level Contributor
196 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
3 of 5 bubbles Reviewed 1 June 2014

Not the picture of the rooms you see on the site, very average, didn't find the staff very helpfull. We could hear the people across the hall from us and also hear people on the next floor. Chinatown location, which was good but good have been a bit cheaper. No milk for your tea only coffee mate....yuk

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank snake43
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sao Paulo, SP
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed 16 May 2014

I liked that this hotel is very well located, close to downtown and in a safe area of the city. It is very close to Chinatown, as well. The hotel could be somewhat cheaper, but you pay more for the better location.

  • Stayed August 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Jorge434
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The Grant Hotel

Property: The Grant Hotel
Address: 753 Bush Street, San Francisco, CA 94108-3402
Phone Number:
Region: United States > California > San Francisco > Union Square
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Shuttle Bus service Wheelchair access
Hotel Style:
#18 Best Value Hotel in San Francisco
Price Range (Based on Average Rates): ££
Hotel Class:2 star — The Grant Hotel 2*
Number of rooms: 76
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Ebookers, Priceline, Hotels.com, Odigeo, TripOnline SA, Traveltool, S.L.U., Evoline ltd and HotelQuickly so you can book your The Grant Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Grant Hotel San Francisco

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