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“Nice hotel” 4 of 5 bubbles
Review of Hotel Adagio, Autograph Collection

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Hotel Adagio, Autograph Collection
Ranked #52 of 227 Hotels in San Francisco
Certificate of Excellence
GreenLeadersSilver level
Denver, CO
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Nice hotel”
4 of 5 bubbles Reviewed 1 October 2013

Stayed 4 nights in a king room, was large and newly remodeled. The staff was friendly and accommodating. No coffee in the rooms but Starbucks is available in the lobby 24/7. Ate b-fast and dinner in their restaurant. The food was "good", breakfast was a little pricey. Hotel car parking is $49 a night, which is standard for SF...but self-park lots are available near-by, although the Tenderloin neighborhood, is NOT someplace you want to walk through at night by yourself. (and probably not in the day time either). The toiletries are nothing special. All-in-all, I liked the place. It is a 1929 restored hotel with only 2 elevators.

  • Stayed October 2013, travelled with family
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank miska2000
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WarmRegards, General Manager at Hotel Adagio, Autograph Collection, responded to this review, 9 November 2013
We're glad you liked the Hotel Adagio, miska2000. Thank you for mentioning our complimentary Starbucks coffee that is available to our guests in our lobby. It is very important to us to remain tuned into what our guests need and enjoy throughout their entire stay. We appreciate your business and look forward to your next stay.

Best,
Michael Pace, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,252 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (254)
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English first
London, United Kingdom
Level Contributor
83 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
5 of 5 bubbles Reviewed 1 October 2013

I come to San Francisco quite frequently on business and have stayed in several hotels in this area. A colleague recommended the Adagio so I decided to try it out on my most recent stay.
I found all of the staff I encountered to be extremely pleasant, helpful and cheerful and the room was excellent. Nothing seemed shabby or old and the cleanliness was top notch. I didn't have a room with a view of anything but a car park, but it wasn't the end of the world.

In terms of the location, if you're trying to avoid the homeless, just don't turn right when you leave the hotel. But that really shouldn't be a problem - you're unlikely to be bothered. I've walked through the Tenderloin quite a lot without any issues. This is a great location.
If you're staying here, make sure to try out Le Colonial for dinner - delicious and just a short walk away.

Room Tip: I was in 409, you'll need to be above 10 if you really want to see over the other buildings. My...
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  • Stayed September 2013, travelled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Emer T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WarmRegards, General Manager at Hotel Adagio, Autograph Collection, responded to this review, 9 November 2013
Thank you, Emer T, for deciding to stay at Hotel Adagio during your most recent business visit to San Francisco. We are very happy that you enjoyed your pristine room and being served by our exceptional staff. In regard to our location, you are absolutely right; it is certainly convenient for all of our guests. Other travelers will definitely find your tips helpful. We hope we have earned your guest loyalty and that your business or leisure travels bring you back to stay with us again very soon. Thank you for completing the TripAdvisor review.

Kindest Regards,
Michael Pace, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
West Midlands
Level Contributor
81 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 114 helpful votes
5 of 5 bubbles Reviewed 29 September 2013

I was a little apprehensive about the area the hotel was situated in as there seemed to be quite mixed reviews on Trip Advisor. The hotel is on the border of Union Square and Tenderloin. Having read other reviews on here, we only ventured out of the hotel towards Union Square and not the other way; really, we had no reason to go into Tenderloin. I can honestly say we didn't encounter any problems whatsoever and didn't feel at all apprehensive or uneasy about the area. True, we didn't come back particularly late at night so I can't comment on what it would be like then. The street was always busy whenever we were around with a variety of people, mostly tourists I would say. Yes, there were homeless people around but this is true throughout San Francisco and not one of them caused us a problem.

The reception staff were all very helpful, friendly and efficient and answered any questions we had. We were delighted with the room we had; it was decorated in a lovely modern style and after staying in a number of hotels on the trip, this one definitely had a more boutique hotel feel to it than the others. It was nice to have a sofa and table to use rather than sitting on the bed or on the one office type chair. It would have been nice to have a coffee machine, but free coffee is available in the lobby and as that's where the free wifi is, it wasn't a hardship to sit down there and catch up on emails.

This was a lovely hotel and would definitely recommend.

  • Stayed September 2013, travelled as a couple
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank hufri
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WarmRegards, General Manager at Hotel Adagio, Autograph Collection, responded to this review, 9 November 2013
Dear hufri,

Your thoughtful and detailed review is greatly appreciated. Thank you for taking the time point out some of our special touches that that truly make our hotel unique and enjoyable. It was such a pleasure to earn your 5 star rating and recommendation. Your comfort is extremely important to us, as is your valued feedback. Thank you for your fabulous review!

Best,
MIchael Pace, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sudbury, Canada
Level Contributor
187 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
5 of 5 bubbles Reviewed 27 September 2013

I would go back to the Adagio anytime. We were greeted by such a friendly, classy staff. We had a wonderful corner room, with a comfortable bed, large bathroom. Coffee is available 24 hours a day...which my husband loved! REliable concierge...the hotel and the rooms are spotless! Loved our stay!

  • Stayed September 2013, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Travel-lady055
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WarmRegards, General Manager at Hotel Adagio, Autograph Collection, responded to this review, 30 September 2013
Thank you, Travel-lady055, for sharing that you and your husband loved your experience at Hotel Adagio! We are thrilled to learn that you enjoyed everything about your stay and that you would return anytime. We are extremely passionate about serving our guests and ensuring their comfort. Your review lets us know that we are succeeding at providing exceptional service. We look forward to serving and accommodating you on your future travels to San Francisco. Again, thank you very much for your fabulous review and rating!

Kindest Regards,
Michael Pace, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sans Souci, Australia
Level Contributor
52 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 bubbles Reviewed 26 September 2013

This hotel is near all th best shopping of Union Square.A friendly greeting on arrival is a good start, coffee or cold drink available in the lobby. The concierge is very knowledgeable & I used his advice more than once. Breakfast here is a failure, after the first morning, we went elsewhere down the street.Our room was very bright compared to many hotel rooms.

Room Tip: request for a room at a higher floor
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  • Stayed August 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank davidu2219
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WarmRegards, General Manager at Hotel Adagio, Autograph Collection, responded to this review, 30 September 2013
Dear Davidu2219,

Thank you for your 5 star rating and valuable feedback on your stay. While we appreciate your kind remarks on our service, accommodations and concierge, your note on our breakfast is extremely valuable to us. After receiving insightful feedback, we have implemented several changes in the last days to enhance the breakfast experience at Hotel Adagio. Thank you for sharing how conveniently located Hotel Adagio is to all the best shopping! It really doesn't get any better than being steps away from so many exciting San Francisco shops and tourists sites. We certainly hope you will be visiting from Australia again soon. Thank you for your review.

Best Regards,
Michael Pace, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sheffield, England
Level Contributor
26 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 77 helpful votes
5 of 5 bubbles Reviewed 26 September 2013

We stayed at the Adagio for four nights in September. We were delighted with our 11th floor corner room and I loved that the hotel had kept some of the original features of the building. Everything else was modern; big flat screen TV, data socket and plenty of sockets to charge phones etc.
The room was spotless, the bed incredibly comfortable and the towels were lovely and soft.
The coffee and chilled water in the lobby were great and we made good use of the free wi-fi.
All staff we encountered were very friendly. We had emailed the hotel before our arrival, which they had responded to and they acknowledged as we checked in. Scott the concierge had also emailed us. During our stay he looked into 49ers tickets for the first game of the season. We didn’t pursue this but Scott was very helpful.
The location is very handy for Union square; it’s in the theatre district with a number of private art galleries nearby and is very convenient for transport. Yes, there are homeless people in the area. I do not mean to sound blasé; I was quite shocked not least because many of them seemed to be suffering from mental health problems. However this is a problem for San Francisco as a whole, it’s not just an issue for Geary Street and the Adagio.
We didn’t eat at the hotel as there were so many options nearby; I liked Honey Honey and Lefty O’Douls for breakfast. The Trip Advisor SF city guide was brilliant for locating places.
The city was buzzing while we were there, the Americas Cup yacht race was just starting and there was the 49’ers game at the weekend which brought an influx of people. We did the tourist stuff and visited Alcatraz, walked across the Golden Gate Bridge and rode the cable cars.
We had a great time in the city and loved this hotel.

  • Stayed September 2013, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank MushysMum
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WarmRegards, General Manager at Hotel Adagio, Autograph Collection, responded to this review, 30 September 2013
Thank you, MushysMum! It certainly is delightful to hear that you had a fabulous experience and loved Hotel Adagio! Your extensive details on all that we offer, as well as our nearby surroundings, will certainly be helpful to other travelers also seeking a fantastic stay in San Francisco. We appreciate your business and hope to welcome you back on your return travels to the U.S.

Best,
Michael Pace, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bolton, United Kingdom
Level Contributor
73 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
4 of 5 bubbles Reviewed 23 September 2013 via mobile

Stayed for three nights; goodish location three blocks from Union Square.
Front desk and concierge very friendly and helpful.
However, the hotel was seriously let down by the breakfast experience on the only day we tried it.
The waitress couldn't remember our order, even though it was only fruit with toast and granola with yoghurt. When it came, 40 minutes later, the fruit had bacon with it, the granola had no yoghurt at all...in the meantime other guests had received the wrong orders, or sat down then walked out after being ignored, or been advised to eat elsewhere by those already having the misfortune to have been served.
Fawlty Towers brought to San Francisco!

  • Stayed September 2013
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank Rikwhitt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WarmRegards, General Manager at Hotel Adagio, Autograph Collection, responded to this review, 30 September 2013
We are disappointed that we let you down, Rikwhitt, and apologize for any inconvenience that this caused you. Thank you for your patience with us. We have followed up on your concerns and our restaurant manager has addressed them with the proper staff members. Be assured that this will remain an isolated incident. We take great pride in serving each of our guests with great care and attentiveness. Please keep in mind all that you did enjoy and give us the pleasure of accommodating you again. We would enjoy delivering an improved and overall impressive stay on your next visit to San Francisco.

Best,
Michael Pace, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hotel Adagio, Autograph Collection

Property: Hotel Adagio, Autograph Collection
Address: 550 Geary St, San Francisco, CA 94102-1650
Region: United States > California > San Francisco
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#21 Business Hotel in San Francisco
#29 Luxury Hotel in San Francisco
#34 Green Hotel in San Francisco
#47 Family Hotel in San Francisco
#54 Romantic Hotel in San Francisco
Price Range (Based on Average Rates): £££
Hotel Class:4 star — Hotel Adagio, Autograph Collection 4*
Number of rooms: 171
Official Description (provided by the hotel):
Hotel Adagio, Autograph Collection features a fresh design that bridges its Spanish Colonial Revival architectural roots to a clean and contemporary design aesthetic. In the heart of San Francisco's theater, dining and shopping districts, the Adagio is the perfect destination for exploring whether you're visiting on business or pleasure. Uniquely San Franciscan and clearly Californian, Hotel Adagio offers a pace and atmosphere that is luxuriant and aromatic. ... more   less 
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Also Known As:
Adagio San Francisco
Hotel Adagio San Francisco

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