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“Nice and clear” 3 of 5 bubbles
Review of Hotel Adagio, Autograph Collection

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Hotel Adagio, Autograph Collection
Ranked #45 of 230 Hotels in San Francisco
Certificate of Excellence
GreenLeadersSilver level
San Francisco, California
Level Contributor
139 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 102 helpful votes
“Nice and clear”
3 of 5 bubbles Reviewed 23 January 2014

Recently remodeled, a trendy hotel in a transition area of San Francisco. The rooms are nice and well appointed. parking charges are high like other hotels in the area. You might want to park next door at $10 a pop. Overnight parking at the hotel is $50. The hotel is located near Union Square and is located on a major street (Geary street), but the immediate area is a little seedy looking. I would not have any problem with walking down Geary to Union Square.

  • Stayed January 2014, travelled with friends
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank takeahike66
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Adagio_Mgr, Front Office Manager at Hotel Adagio, Autograph Collection, responded to this review, 28 January 2014
Dear takeahike66,
Thank you so much for your review of our lovely Hotel Adagio.

As you noted, our parking is the normal rates in correspondance with our area and mostly downtown properties. The parking facitity does charge $10, however that is mainly for certain times of the day out by a certain time, so it wouldn't include overnight parking.

We are located near Union Square and many other local area attractions. I'm so glad that we worked well for you, we look forward to serving you again in the future.

Yours in Hospitlaity,
Patricia Calvert
Front Office Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,211 reviews from our community

Traveller rating
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    528
    144
    36
    21
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (245)
Date | Rating
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English first
Level Contributor
21 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed 22 January 2014 via mobile

We planned a last minute weekend getaway in the city and booked this hotel. We weren't sure what to expect, but we loved it! It has a very cool atmosphere, and the rooms are spacious and decorated nicely. It is situated within walking distance of union square and other popular places. I highly recommend this hotel to anyone looking for a great place to stay without breaking the bank in the city.

Stayed December 2013, travelled with friends
Helpful?
1 Thank Guinness304
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Adagio_Mgr, General Manager at Hotel Adagio, Autograph Collection, responded to this review, 18 February 2014
Guinness304 – glad we could make your stay 5-stars!

We are looking forward to your next weekend getaway…maybe this weekend?!

Warm Regards,
Michael Pace
General Manager
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Beaufort, South Carolina
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 22 January 2014

excellent small hotel. staff makes you feel very welcome. hotel bar and food is not to be ignored - excellent Breakfast also very good in the green room. Don't miss the welcoming water - always done in an inventive way and very refreshing



  • Stayed January 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Dennis F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Adagio_Mgr, General Manager at Hotel Adagio, Autograph Collection, responded to this review, 18 February 2014
Thanks for the 5-star review - we love our “raving” fans!

Come back again soon – the waters always refreshing…

Warm Regards,
Michael Pace
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
California
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 bubbles Reviewed 21 January 2014

My husband and I enjoyed our first stay at the Adagio. It's a nice boutique hotel addition to the Marriott family. Something different. I especially liked the corner room we had (#1204). Not sure if this was an upgrade beacuse I'm an Elite member. I should have asked. A real bonus was the fact that this room had a window in the bathroom. Nothing like natural light in the morning. The twelfth floor is very quiet. Great blackout curtains. The only issue was with the breakfast room on Sunday morning. They were understaffed and we had to wait about 15 minutes for a table even though there were some available, but nobody was cleaning them. They eventually had to get a couple of people from the front desk. I believe one was the manager and she kindly offered us a smoothie while we waiting for service. The staff were courteous, but just outnumbered. The food was good, however. We didn't get a chance to grab a drink at Mortimers, but it looked very nice. Short walk to Union square. Nice valet parkers. I understand some had trouble with parking, but as with our Sunday morning breakfast issue, timing is everything.

Room Tip: Corners rooms have windows in the bathrooms.
See more room tips
Green Features: They had placards to use if you didn't need sheets or towels changed.
  • Stayed January 2014, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank photos4mls
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Adagio_Mgr, General Manager at Hotel Adagio, Autograph Collection, responded to this review, 11 February 2014
Dear photos4mls,
Thank you so very much for your warm and welcoming review of our beautiful boutique property. We at the Hotel Adagio pride ourselves on the unique nature that sets us apart from other Marriott properties.

Your comments on breakfast and valet service has been very helpful and appreciated. Since your review was posted we added staff and supervisors to accommodate the guest volume for shorthanded departments on our bustling weekends. The service from our crafty mixologist bartenders at The Mortimer is not to be missed so we would love for you to visit on your next trip.

We look forward to "Wowing" you on you next visit to this beautiful city by the bay.

Warm Regards,
Michael Pace
General Manager
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Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 20 January 2014

Good clean rooms and good service. The sink was blocked on the 1st day and they got it fixed the same day when I called in. Clean rooms and convenient to the Bart on Powell street which was like a 3 block walk. Some good restaurants and bars are close by that was also convenient. The hotel bar was pretty good with the selection.

  • Stayed January 2014, travelled on business
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Jim_Zac66
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Adagio_Mgr, General Manager at Hotel Adagio, Autograph Collection, responded to this review, 18 February 2014
Hello Jim_Zac66,
Thanks for the 5-star review! We’re very glad to have had everything that you wanted/needed just within steps of our hotel.

See you again soon!

Warm Regards,
Michael Pace
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Dublin, Ireland
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 14 January 2014

There are many boutique hotels in the Union Square area of SF. Many of them seem nice and big but run down. Adagio provides a modern and very updated experience without losing its characters. The only thing I will rant about is hotels in America should provide fast and free internet access already. Motels will do it and why not a hotel that you pay nearly $200 for?

  • Stayed January 2014, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Maya_Hao_Li
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Adagio_Mgr, General Manager at Hotel Adagio, Autograph Collection, responded to this review, 18 February 2014
Thanks Maya_Hao_Li, we’re glad that we worked for you!

Looking forward to seeing you again!

Warm Regards,
Michael Pace
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
San Jose, California
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 7 January 2014

Overall the experience was very good. From dropping the car to getting it back this morning. there were only a few details that I list here. The faucet in the shower is difficult to open at first. It is not obvious which direction to turn it and the labels 'hot" and "cold" seem reverse. We had to use the safe and the way it is installed, close to the floor and partially behind the door frame make it difficult to access. For one, the door can only be open partially (about 30o) and if it is enough for small items, it becomes frustrating for a larger object such a laptop. The last item which gave us some trouble is the heating/cooling control. I know taht it is not you product and cannot blame you for it but the operation is not obvious at first, especially that it is installed in a corner with a piece of furniture and a big lamp in front of it. but these are details and we enjoyed the stay.

  • Stayed January 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Cecile N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Adagio_Mgr, General Manager at Hotel Adagio, Autograph Collection, responded to this review, 18 February 2014
Dear Cecile N,
Thank you for the 4-star review! We will definitely look into the maintenance concerns that you mentioned and I believe have already been remedied.

We look forward to you coming back again very soon!

Warm Regards,
Michael Pace
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hotel Adagio, Autograph Collection

Property: Hotel Adagio, Autograph Collection
Address: 550 Geary St, San Francisco, CA 94102-1650
Region: United States > California > San Francisco
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#21 Business Hotel in San Francisco
#27 Luxury Hotel in San Francisco
#34 Green Hotel in San Francisco
#47 Family Hotel in San Francisco
#54 Romantic Hotel in San Francisco
Price Range (Based on Average Rates): £££
Hotel Class:4 star — Hotel Adagio, Autograph Collection 4*
Number of rooms: 171
Official Description (provided by the hotel):
Hotel Adagio, Autograph Collection features a fresh design that bridges its Spanish Colonial Revival architectural roots to a clean and contemporary design aesthetic. In the heart of San Francisco's theater, dining and shopping districts, the Adagio is the perfect destination for exploring whether you're visiting on business or pleasure. Uniquely San Franciscan and clearly Californian, Hotel Adagio offers a pace and atmosphere that is luxuriant and aromatic. ... more   less 
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Also Known As:
Adagio San Francisco
Hotel Adagio San Francisco

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