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“Solid Hotel”

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Hotel Adagio, Autograph Collection
Ranked #57 of 228 Hotels in San Francisco
Certificate of Excellence
GreenLeadersSilver level
Sacramento, California
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Solid Hotel”
Reviewed 25 April 2014

I've stayed here several times recently. The hotel is very nicely done. The check-in staff is always very gracious. Both the bell staff, and espcecially the restaurant staff in the morning for breakfast are a bit cold and aloof. I've noticed this every time I've stayed there recently. The restaurant staff for breakfast seem to feel like they drew the short straw in getting their jobs there. Amazingly quiet rooms because of full double windows. Quietest rooms in San Francisco.

  • Stayed April 2014, travelled on business
    • Value
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    • Cleanliness
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Helpful?
Thank EBarry400
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Adagio_Mgr, General Manager at Hotel Adagio, Autograph Collection, responded to this review, 26 April 2014
Thank you EBarry400 for the feedback – we’ll make sure to light the fire in our staff! We want to make sure that they’re helpful, friendly and excited to see you each time! Glad we could make your stay quiet!

Looking forward to your next quiet get-a-way!

Best,
Michael Pace
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Rating summary
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  • Sleep Quality
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Traveller tips help you choose the right room.   Room tips (263)
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English first
Minneapolis, MN
Level Contributor
1,689 reviews
272 hotel reviews
common_n_hotel_reviews_1bd8 679 helpful votes
Reviewed 25 April 2014

I stay at a LOT of different Marriotts. I was excited to try out this one. Just a few blocks west of Union Square the location is fine, despite other reviews not in agreement. I'm not sure I'd venture too far south if I was staying with kids, but thats an SF issue, not the hotels.

The building is an old art deco building with tons of character. The hallways have curved exposed ceilings that give it a chic feel. The rooms are nicely redone with fresh paint, tile, carpet, and drapes. There are a few spots here and there (like the tub) that are still old, but it does give it more character.

The windows are double, at least in my room. Not double paned, but actually doubled. They must have added these at some point but it really keeps out the noise!

I did not use the bar or restaurant but the happy hour at the bar looked like fun. Lots of folks around. The concierge was very helpful.

Overall I enjoyed my stay and I'd stay again.

Room Tip: 16th is the top floor. Try and get a back corner room which will look out to Nob Hill.
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  • Stayed April 2014, travelled on business
    • Value
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    • Cleanliness
    • Service
Helpful?
Thank lucycan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Adagio_Mgr, General Manager at Hotel Adagio, Autograph Collection, responded to this review, 26 April 2014
Thank you lucycan for all of your feedback! We have done some really fun work to the hotel – it’s always great to hear when someone appreciates our unique boutique!

See you again soon!

Best,
Michael Pace
General Manager
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Orangevale, California
1 review
Reviewed 24 April 2014

Nice quiet rooms, great location, very clean. Staff was excellent. Valet was superb. Chisu is an Asian Goddess, very nice woman. I nominate her Employee Of The Month. Elevators worked great. Registration was easy.

  • Stayed April 2014, travelled with family
    • Value
    • Location
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Helpful?
Thank Jerry C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Adagio_Mgr, General Manager at Hotel Adagio, Autograph Collection, responded to this review, 26 April 2014
Hello Jerry C – 5-star reviews make the staff jump for joy! Thanks for the great feedback – Chisu will be happy to hear that she made another guest extremely happy with their stay! Looking forward to your next visit.

Best,
Michael Pace
General Manager
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Bentonville, Arkansas
1 review
Reviewed 23 April 2014

The hotel is excellent. Amenities are fabulous. The central location and proximity to good restaurents and Union Square was fantastic. The staff was friendly. The bar was nice. The concierge was really helpful in telling me how to take a tour of San Francisco.

Room Tip: The hotel was conservative on soap. One cube on the start day was it. Room was clean but a microwave...
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  • Stayed April 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Mohan V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Adagio_Mgr, General Manager at Hotel Adagio, Autograph Collection, responded to this review, 26 April 2014
Thank you for the great 4-star review - - - we love hearing how great we are! Visit again soon!

Best,
Michael Pace
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
2 reviews
Reviewed 22 April 2014

The service was amazing. The room was large and clean. They promote as two blocks from union square but it's really 5, but it's an easy walk. The $49/night valet parking seemed excessive. Overall good experience and would stay again.

  • Stayed April 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank JaneofJP
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Adagio_Mgr, General Manager at Hotel Adagio, Autograph Collection, responded to this review, 26 April 2014
Dear JaneofJP,
Thank you for the review – we’re always glad to hear that guests enjoy our service and hotel. We are three stop lights from Powell Street and Union Square shopping/activities starts two stop lights from us. We’re located in a great location for both food and other fun San Francisco activities.

See you soon!

Warm Regards,
Michael Pace
General Manager
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Santa Rosa, CA
1 review
Reviewed 22 April 2014

A beautiful, modern hotel in the heart of Union Square. The staff impressed right from the start - the valet and bellman were terrific, and Iris at the front desk was simply superb!

Our 11th floor room had a great view of Union Square. Very modern feel, from the furniture to the restroom area. My wife loved the soaps and shampoos.

Back to the staff - on the elevator ride back down to the lobby, the maintenance guy was talking us up. When does that ever happen??!! Then Iris at the front desk asked if we needed a cab, and physically RAN outside to hail one. Impressive.

The bar just off the lobby was a great option. Unfortunately we didn't get to eat while on property but heard great things about the Green Room.

Would definitely stay again!

  • Stayed April 2014, travelled as a couple
    • Value
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Helpful?
Thank jhayman79
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Adagio_Mgr, General Manager at Hotel Adagio, Autograph Collection, responded to this review, 26 April 2014
Hello jhayman79 – Thank you for the fantastic 5-star review! Our hotel does have very friendly and outgoing staff members – I will make sure that our team members know what a great job they did during your stay!

Next time, we’ll make sure you get a seat in the Green Room = excellent breakfast!

Best,
Michael Pace
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Ottawa, Canada
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 21 April 2014

My husband, teenage daughter and I had a great stay at the adagio. The room was very spacious, the beds and bedding were comfy, like others have said it was great that the windows actually open. We were on the 7th floor and it wasn't too noisy, and it was good to be not too high since one of the elevators wasn't working for most of the days, so we had the option of taking the stairs. The staff was great - always helpful and friendly - never any line-ups for anything. It really did feel like coming home each time we entered the hotel lobby. I don't normally hang out in hotel lobby bars, but this time we enjoyed happy hour one night and after dinner drinks another evening and it was so cozy with excellent ambiance. It does border on the tenderloin but I felt safe, even at night. One morning we did walk down deep into the tenderloin for breakfast at Dotties, and that was scary (a homeless crazy guy ranted at me for an uncomfortably long time). I would recommend only going one street down to O'Farrell and not further than that.

  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Fiona281
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Adagio_Mgr, General Manager at Hotel Adagio, Autograph Collection, responded to this review, 26 April 2014
Fiona281-
Thank you for the great response. Our team is wonderful at making our lovely hotel feel welcoming and ‘home’ like for our guests – I’m glad that you felt this during your stay. We will let them know that they made your stay. I’m very apologetic about our elevator being out of service during your stay – it was definitely and unforeseen situation that has been fixed. We look forward to your families next visit!

Best,
Michael Pace
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hotel Adagio, Autograph Collection

Property: Hotel Adagio, Autograph Collection
Address: 550 Geary St, San Francisco, CA 94102-1650
Region: United States > California > San Francisco
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#21 Business Hotel in San Francisco
#32 Luxury Hotel in San Francisco
#34 Green Hotel in San Francisco
#47 Family Hotel in San Francisco
#54 Romantic Hotel in San Francisco
Price Range (Based on Average Rates): £££
Hotel Class:4 star — Hotel Adagio, Autograph Collection 4*
Number of rooms: 171
Official Description (provided by the hotel):
Hotel Adagio, Autograph Collection features a fresh design that bridges its Spanish Colonial Revival architectural roots to a clean and contemporary design aesthetic. In the heart of San Francisco's theater, dining and shopping districts, the Adagio is the perfect destination for exploring whether you're visiting on business or pleasure. Uniquely San Franciscan and clearly Californian, Hotel Adagio offers a pace and atmosphere that is luxuriant and aromatic. ... more   less 
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Also Known As:
Adagio San Francisco
Hotel Adagio San Francisco

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