I stayed here early March after finishing my tour that ended in San Francisco. I read the reviews online before booking this hotel on booking.com. It was rated 8.3 by the general travel public. However, my personal experience is - although this hotel didn't fail to live up to the standard, I would only give it 7.5 which isn't bad at all. I will give you my holistic analysis below.
Pros: Location is somewhat good as it's on Lombard Street. It's about 10 minutes walk to the crookedest street. Room is quiet although mine is on the street side. Can't really hear any noise as the insulation is good. Room is renovated and in good condition. Bathroom is very nice. Bed is comfortable. The owner the Indian lady is pleasant and helpful. I like her.
Cons: Room is very small which surprises me a bit as it's in the US. If it's in Hong Kong, I would accept it. Breakfast section is basically non-existent. There is only a sofa and coffee station in the lounge. You will have to sit on the sofa and hold your own plate. Breakfast selection is very limited too - only some croissant and pastries. I would kindly suggest the owner to invest a bit more to provide more dining area.
Overall it's not a bad hotel. I certainly don't want to put any negative comments on their reputation. I have nothing to complain about but I just think they can do it a bit better.
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