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“Two Thumbs Down for the University Club of San Francisco”

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University Club San Francisco
Ranked #159 of 228 Hotels in San Francisco
Rochester, New York
Level Contributor
139 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
“Two Thumbs Down for the University Club of San Francisco”
Reviewed 26 May 2006

My wife and I are members of the Yale Club in New York City, a wonderful facility. On a recent business trip to San Franciso we decided to try another university club lodging experience and booked a room at the University Club of San Francisco on Nob Hill. We quickly learned that not all university clubs are created equal.

On paper and on the web the University Club on San Francisco seemed to have a lot going for it - location, price, in-club dining, and a limited number of lodging rooms. On site though it was a very different story. We arrived in the late evening and the first room we were given was down a mildewy-smelling hallway on the first floor and was dark and warm. We quickly discovered there was no air conditioning and that the window, which faced an alley, would only open a few inches. Those few inches were not enough to generate a breeze, even with the help of a ceiling fan, but more than enough to allow the ceaseless noise of traffic and cable cars laboring up California Street to make the room unpleasantly loud. The lighting in the room was unpleasant - only one of the bed side lamps worked and the bulb in it must have been 300w. Other than that it was just the ceiling light, which cast an unpleasant glare thoughout the room. We quickly returned to the front desk and were told we could move to another room on the second floor. Up the quaint elevator we went and moved into our second room. Though larger and better lit it still had the funky mildew smell and the windows opened directly onto Powell Street, and the cacophony of traffic and the Powell Street cable cars. At this point we were so tired that my plan was to shower and hope to sleep through part of the night. The first towel I grabbed in the garish red bathroom had a saucer-sized hole in the middle of it! The second was frayed, but largely intact. That was it for me. The following morning we checked out and moved to the Clift Hotel and enjoyed a wonderful remainder of our stay in San Francisco.

To be fair, as we were checking out another guest was singing the praises of the University Club of San Francisco's rooms. I am glad he had a good stay. My wife and I certainly did not.

Helpful?
10 Thank TomX
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
UCSFNick, Guest Relations Manager at University Club San Francisco, responded to this review, 29 July 2016
Im sorry you were not happy with your stay. We have made some changes and hope you will return.

Thanks Nick
Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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55 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (11)
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  • French first
  • German first
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English first
Indianapolis
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 25 January 2006

I used my reciprocal club arrangement to stay at the University Club prior to our trip to Napa valley. Located on Nob Hill across the street from the Fairmont Hotel, the club is nicely furnished with a beautiful library and outside balcony overlooking the bay. Although there are only about 20 rooms, it was a thrill to stay in this quiet, tastefully decorated gem - don't miss it!

  • Stayed October 2004
    • Value
    • Rooms
    • Cleanliness
    • Service
Helpful?
6 Thank CEF909
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about University Club San Francisco

Property: University Club San Francisco
Address: 800 Powell St, San Francisco, CA 94108-2006
Region: United States > California > San Francisco > Chinatown
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Suites
Hotel Style:
#51 Luxury Hotel in San Francisco
Price Range (Based on Average Rates): £££
Hotel Class:4 star — University Club San Francisco 4*
Number of rooms: 16
Official Description (provided by the hotel):
Located in downtown San Francisco on top of Nob Hill, this hotel is 4.6 miles from the famous Golden Gate Bridge. With the cable car stopping right in front of the building we are minutes from the most popular tourist destinations. Each comfortable room offered is furnished with a 32-inch flat-screen TV and a coffee maker. Convenience amenities include a hairdryer, telephone and ironing facilities. Complimentary WiFi and continental breakfast included with all reservations. San Francisco’s University Club is a private club that welcomes guests to experience the formal dining of the University Club restaurant for lunch or dinner. The hotel bar serves a variety of wine and casual dinners. Guests of University Club can work out in the gym or relax in the sauna. We have 5 squash courts, 2 doubles and 3 singles. The hotel has a library, business center and meeting rooms as well. San Francisco International Airport is just 14. 7 miles from The Club. Fisherman’s Wharf is a 6-minute drive away. ... more   less 
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Also Known As:
University Club Hotel San Francisco

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