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Hotel Vitale, a Joie de Vivre hotel
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Reviews (1,857)
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Reviewed 4 November 2013

A charming boutique hotel conveniently located near the Embarcadero and the Ferry Building with stunning Bay Bridge views if you are willing to pay to upgrade. The rooms are modern and comfortable with the typical amenities. There are many spectacular restaurants and shopping within walking distance as well as the BART, bus and cable car lines. The hotel is quiet but the Americano bar/restaurant is a hopping location most evenings. There is a nice patio area which allows for outside seating and enjoyment of the Bay Bridge all lit up at night.

This was a second stay at this hotel and it was equally pleasant this time compared to the original stay the prior year. Stayed at the Hotel Vitale rather than at a nearby large chain hotel for a conference, which only required a short walk each morning and evening to/from the conference. Well worth the need for an earlier wake up call and the short jaunt.

Join the Joie de Vivre club for additional benefits.

Room Tip: Spring for an upgrade with a bay view - it's worth it!
  • Stayed: October 2013, travelled on business
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2  Thank Deb B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelVitaleGM, General Manager at Hotel Vitale, a Joie de Vivre hotel, responded to this reviewResponded 13 November 2013

Deb B:
Welcome back, we always appreciate feedback from return guests. I am glad you enjoyed the Americano patio—it is so pleasant for happy hour during the warm weather. This week it will be ready to be enjoyed during the winter weather with a beautiful transparent tent which keeps the heat in and allows marvelous views of the Bay Lights on the bridge. One of my favorite things about San Francisco is that it is so walkable. We are within a reasonable walking distance to most of downtown, and there are plenty of transportation alternatives if you are short on time. We’ll see you again for your conference next year!

Sincerely,
David Lemmond

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Reviewed 1 November 2013

Stayed here for a long weekend with friends. It was Nike Womens' marathon weekend so we were paying $500 a night. Kind of ridiculous. Rooms were nice. Had a great view of the bridge. Staff were great, bar was hopping. Good location for staying in the city. Would stay here again.
Coffee makers needed in the rooms, please!

  • Stayed: October 2013, travelled as a couple
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1  Thank cyclonebrad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelVitaleGM, General Manager at Hotel Vitale, a Joie de Vivre hotel, responded to this reviewResponded 13 November 2013

cyclonebrad:
I am glad that you and your friends enjoyed your room with a water view! The Bay Lights on the bridge are fantastic to enjoy at night, either from your room or one of the public terraces. Complimentary coffee can be found in the lobby daily and we also have coffee makers available for our guests, so you are always welcome to request one for your room. We look forward to seeing you again next time you are visiting the West Coast—hopefully you will have more time.

Sincerely,
David Lemmond

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Reviewed 30 October 2013

My 4th stay at this wonderful property! Service is perfect: responsive and friendly, without being intrusive. Rooms are spacious and spotless. Splurge on a waterfront view, it is worth it! Located right across from the lovely ferry building - perfect place to shop, dine, or just browse.

Stayed: October 2013, travelled as a couple
1  Thank cmapdx
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelVitaleGM, General Manager at Hotel Vitale, a Joie de Vivre hotel, responded to this reviewResponded 13 November 2013

cmapdx:
Thank you, it is so nice to receive reviews from a loyal Hotel Vitale guest such as yourself. The waterfront views are truly amazing, I am so glad you were able to enjoy them during your stay. We look forward to welcoming you back for your fifth stay and many more!

Sincerely,
David Lemmond

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Reviewed 29 October 2013

We came to this hotel to one celebrate our anniversary and to celebrate my completion in the Nike Women's Marathon. Upon arrival the staff was very warm and personable. When booking the room in the notes I let them know that it was our anniversary and in the room they had rose petals, wine and a platter of cheeses and strawberries.
Impeccable customer service. Amazing room LOVED the tub. We stayed in the Urban Studio with the GIGANTIC tub! Perfect for soaking after my long race.

I did use the spa upstairs and Elizabeth was wonderful.

We will be back to stay here its close to everything, wonderful views, and impeccable customer service!!

Room Tip: Urban Studio and Panoramic Suites have the insanely large tubs!!
  • Stayed: October 2013, travelled as a couple
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Thank LeoPride77
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelVitaleGM, General Manager at Hotel Vitale, a Joie de Vivre hotel, responded to this reviewResponded 13 November 2013

LeoPride77:
Congratulations on your anniversary and a marathon completion! I am so pleased to hear that your stay with us was exemplary and I will absolutely pass along your kind words to Elizabeth at Spa Vitale as well as the rest of the team. We’ll see you again this time next year if not sooner!

Sincerely,
David Lemmond

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Reviewed 29 October 2013

Great views from the room. The Oakland Bay Bridge is gorgeous at night. Location is right in the Embarcadero area, close walk to the Ferry Building.

No coffee or tea of any kind in room. No ice machines, you must call the front desk. Very fast elevators. This is a hotel that tries to make money by selling you snacks and drinks in your room. Wished they used the space for a coffee maker instead.

Stayed: October 2013, travelled as a couple
Thank 0TravelTime0
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelVitaleGM, General Manager at Hotel Vitale, a Joie de Vivre hotel, responded to this reviewResponded 13 November 2013

0TravelTime0:
I am glad to hear that you enjoyed the nighttime views of the bridge—the Bay Lights is the largest LED light sculpture in the world and we are so fortunate to be able to share it with our guests every evening. In addition to coffee and tea service in the lobby, we do have coffee makers and electric tea kettles available to guests, on your next stay just request one at the front desk. We hope to see you again soon.

Sincerely,
David Lemmond

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