The boyfriend and I stayed here for one night on Vday weekend. When booking through their website, I got the Deluxe Waterfront King with the romance package which includes champagne on arrival and rose petal turndown service. The lobby is decorated beautifully and had a peaceful, serene feel to it. The people working at the concierge were also great and was able to get me a room on the 8th floor (highest floor).
The room had an awesome view of the Bay Bridge and the water. Also cant complain about the rainforest shower and Fresh products, loooved the Lemon scented lotion and took all of them home. :) Location was great as well since it is right across the Ferry Building. The bf and I also got a couples massage which was only ok for me.
Ok, here are my complaints. Since it was a busy Vday weekend, the service was only ok. The champagne was not in my room when we arrived like it was supposed to as described on their website. I had to call housekeeping about it which pretty much ruined the surprise I planned for my BF. When checking out thru their in-room checkout service, there were so many people trying to do the same thing at the same time that the service was overloaded. When I went downstairs to checkout, there was a long line which made a 10 minute task into a 30 minute process.
Overall, I really liked the hotel and had a great weekend getaway. Would definitely come back, maybe on a less busy weekend.
- Official Description (provided by the hotel):
- Relax and rejuvenate while enjoying our stunning water and city vistas, in-house spa with rooftop soaking tubs and signature Americano Restaurant & Bar. It's time for some "you" time.Our guestrooms offer luxurious limestone bathrooms, soothing color palettes, honor bars with decadent and healthful options, and the rejuvenating LATHER line of bath amenities. ... more less
- Reservation Options:
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- Also Known As:
- Vitale Hotel San Francisco
- Hotel Vitale
- Vitale San Francisco