We loved our stay at the Donatello. Well located for us to get about San Francisco on foot. Spacious, comfortable well appointed room. Great bed. Staff helpful and courteous. In house Restaurant of good quality with music most nights. A quality boutique hotel.
The Donatello is perfectly situated just a block away from Union Square. Rooms have ample space, considering most San Francisco hotels are pretty tight quarters. The bathroom is adequate, not necessarily roomy but it is clean and has all the amenities.
I always have trouble with the gym - nothing to dispense your water in, and short on equipment so I'll admit, I didn't bother on this trip. If they've improved the services, I wasn't there to experience it, but the past several visits it was a struggle. To park your car, valet is the only option - and that has worked out perfectly since all other parking lots we would drive to cost an arm and a leg in The City. We merely took Uber to The Giants game, The Wharf, and Pier 39 and it was much more convenient.
Attending a conference can be draining. Having a sanctuary to come back to at the end of the day makes all the difference. Not only was the Donatello the perfect location for "just enough" walking down to the Moscone, but it was a hidden gem among the hotels. The staff was incredibly helpful and the room more than inviting. Thoroughly enjoyed my stay.
Had a 4 day stay with my daughter. Hotel was in a central but quiet location. Excellent greeting from all staff set the tone. The studio was large, clean, well decorated with a lovely patio area outside. There was no unruly noise from the corridors and overall it met all our expectations. Excellent location, great hotel ( try the restaurant !) and welcoming staff. What more do you want!
Found in Union Square and so easy to get to shopping, restaurants, and China Town. We purchased Big Bus tickets and there are two stops very close by. They will give you discounts on the Big Bus Tickets if you need, and there is even a chance they can get you Alcatraz tickets, just ask the concierge! The rooms were clear and nice, the hospitality floor was very nice with coffee and hot chocolate. Hot tub area was clean and nice, albeit only indicates 3 are allowed at any one time. Overall I enjoyed our stay and great location.
Perfectly located in Union Square, close to everything. Staff were great. Older building however very neat and tidy
We stay here whenever we stay in San Francisco because the Donatello offers everything we need. The central location is unbeatable, the units are modern and well-appointed, and we love having access to the roof-top facilities. Janette is always more than accommodating, helping us with whatever we need before and during our stay. We look forward to coming back this summer!