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“Poor service”

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Spressi Martini & Sushi Bar
Ranked #4,062 of 5,665 Restaurants in San Francisco
Neighbourhood: Fisherman’s Wharf
Restaurant details
Neighbourhood: Fisherman’s Wharf
Southern California
Level Contributor
52 reviews
28 restaurant reviews
common_n_restaurant_reviews_1bd8 19 helpful votes
“Poor service”
Reviewed 26 March 2014 via mobile

I made several purchases here over the three days I stayed at the Sheraton Hotel (which was great by the way and who's customer service is fantastic). The customer service at this little place within the hotel is horrible. Not once was I greeted with a smile. Each time I was made to feel like I was bothering them. It's too bad because the customer service everywhere else in the hotel is great.

Visited March 2014
Helpful?
Thank carissa125
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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8 reviews from our community

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Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Portuguese first
  • Any
English first
Florida
Level Contributor
141 reviews
105 restaurant reviews
common_n_restaurant_reviews_1bd8 95 helpful votes
“Rude”
Reviewed 3 November 2013

Some members of our party were staying at this hotel. We chose elsewhere based on tripadvisor reviews. We did however meet some of our group for drinks in the bar area near the fire pits. I asked for a "rocks pour" on my drink, a fairly common option these days.

The waitress went into a tirade about drinks in California, as in "WE HAVE TO POUR EXACTLY ONE OUNCE, NO MORE AND NO LESS. THAT IS THE LAW!!!"

I then (pleasantly) mentioned that laws are apparently much different in Texas and Florida. She then insulted southern states in general and out of the clear blue made derogatory reference to the Confederate Flag.... Our group was stunned. Where in the heck that that come from? No one was wearing any Confederate Flags and I think it's safe to say that no one in our group even so much as owns one.

That experience affirmed our decision to stay elsewhere. In sum, Sheraton at Fisherman's Wharf? Not a chance in the world that we will ever stay there. Not for free, not if you paid us.

    • Value
    • Service
Helpful?
Thank marlinchaser3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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