I liked this hotel, but didn't love. After staying at other St. Regis hotel's my expectations were high. In some places it was fabulous in others weak. I am platinum, and I had to ask for an upgrade, no offering of late check out, or paper small services that are common for the St. Regis. Also the continental breakfast is $29 and so not worth it, I wanted to switch to a full breakfast they said I couldn't do it even thought the full breakfast was less expensive on the menu. They were VERY inflexible with this. I had a card that told us how long we had breakfast and the waiter in the restaurant actually argued that we needed one for each day. if that was an issue they should have taken it up with the front desk and not us, very unprofessional. Bed was great, housekeeping did a great job and front door staff was super. the concierge helped us book a day trip and went above and beyond, but the small things that went wrong disappointed me. Of all the St. Regis I have stayed not my favorite one, needs a little work
- Official Description (provided by the hotel):
- The luxurious St. Regis San Francisco also has the Museum of the African Diaspora located within the hotel and the renowned San Francisco Museum of Modern Art next door. ... more less
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- Also Known As:
- St. Regis Hotel, San Francisco Hotel San Francisco
- St Regis San Francisco