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“Fabulous”

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The St. Regis San Francisco
Ranked #6 of 230 Hotels in San Francisco
Certificate of Excellence
Reviewed 13 August 2014

Had a great experience from the moment I called Spg the parent company of this hotel, a kindly lady helped me get the best deal since we had three rooms for 5 nights. The rooms are very modern, wonderful amenities, towels, plush sheets, modern desk for working at - lovely bottles of shampoo and so forth. Anything I asked for they immediately saw too. No complaints at all about the actual hotel, which even has a great indoor pool. Well located. Had to wait a little while at check in - but they did offer lots of drinks etc - hotel was fully booked. The concierge staff were FABULOUS - mariah, david, antonia, caroline, very very helpful and pleasant. Downside: very costly room service, no proper restaurant to eat in, breakfast restaurant very snooty. All in all well worth the money and would definitely go back if only San Francisco would heat up a little.

Room Tip: join the starwood guest club because they have great benefits at many chains.
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  • Stayed: July 2014, travelled with family
    • Sleep Quality
    • Rooms
    • Service
Thank lovesgreathotels2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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565 - 571 of 1,335 reviews

Reviewed 12 August 2014

The hotel and the staff (especially Irma Gabriel and Karina at front desk - both of who really spent time to get my requests handled) and the concierge staff (who booked alcatraz and helped with transportation) really do a great job. The only downside is the noise- very loud because of construction during the week and festivals during the weekend.

Room Tip: stay away from the construction
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  • Stayed: August 2014, travelled with family
    • Value
    • Rooms
    • Service
2  Thank Kenneth B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 August 2014

We had our first visit to San Fran for 25th wedding anniversary & chose this hotel based upon other reviews posted on this site. Were not disappointed! The hotel was full with a convention which worked in our favor, we were upgraded to a lovely suite which was available at an early check-in time no less! The staff was all more than helpful in every way. The room extremely comfortable and well appointed. Only minor complaint is the shower's lack of water pressure, but that is probably due to the city - not the hotel. There was one night the hotel was hosting an extremely loud party on the terrace - I mean Loud- when we called front desk to ask about it they told us that they would be quited at 10pm and sure enough at 10pm it became quite, which was good because we had a very early flight out - didn't want to end our trip on a bad note. Would highly recommend this property if staying in San Fran for either business or pleasure.

  • Stayed: July 2014, travelled as a couple
    • Value
    • Cleanliness
    • Service
Thank Beth M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Anthony D, Manager at The St. Regis San Francisco, responded to this reviewResponded 11 August 2014

Dear Valued Guest,
Thank you for taking the time to share your review of your recent stay at The St. Regis San Francisco. We are delighted to hear that you had a wonderful stay and honored that you chose to celebrate the occasion at our hotel. We sincerely appreciate your understanding regarding the event noise in the evening. Please do not hesitate to contact me prior to your next visit as we hope to welcome you back soon.
Sincerely,
Anthony Duggan
Hotel Manager
415-284-4057
Anthony.duggan@stregis.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 August 2014

Booked via their website

Checkin: A little bit slow, had to wait for more than 10 mins.
Checkout: Quick and easy

Rooms: Nice room, lot of space, good bed, had a good sleep.

Spa: Very nice. Got here a wonderful massage treatment after a running race. Professional therapist, knows exaclty what you need after a marathon.

Breakfast: Ok, would say: That's American 5* hotel: Healthy, small portions, expansive...

Location: Good: Close to Moscone center.

Overall: Pricey, high comfort, very nice staff. When you can afford it, then go.

  • Stayed: June 2014, travelled on business
    • Location
    • Cleanliness
    • Service
Thank TMG001
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Anthony D, Manager at The St. Regis San Francisco, responded to this reviewResponded 12 August 2014

Dear Valued Guest,
Thank you for taking the time to share your review of your recent stay at The St. Regis San Francisco. We are delighted to hear that you had a wonderful stay with us and that you enjoyed our spa, guestroom décor, and service. We appreciate your understanding of the delay upon arrival and hope to welcome you back soon.
Anthony Duggan
Hotel Manager
415-284-4057
Anthony.duggan@stregis.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 August 2014

Wonderful hotel from start to finish. 5 star service.

My room was large, very clean, bed extremely comfortable, and love the rain shower head. I did have a problem with the AC but I called the front desk and they fixed it straightaway. Nice size desk for my laptop.

Location was convenient, quick taxi ride to the ferry building which is where we dined a few nights and Union Square.

Gym has good machines and there was no one in there the few times I went. There is also a Yoga studio (which I did not use).

Lobby bar is nice and great place to grab a drink and relax.

Service was excellent, pleasant and quick.

  • Stayed: July 2014, travelled on business
    • Location
    • Rooms
    • Service
2  Thank minni1331
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 August 2014 via mobile

Nothing was too much trouble - from check in to the time of departure. Exceptional and consistent quality of service throughout.
Rooms very well appointed and timeless design.
Food quality and value excellent.
Gym is well equipped.
Stayed 3 times over a period of 2.5 weeks - a total of 7 nights , without any issues.

  • Stayed: August 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
1  Thank Frequentsunseeker
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Anthony D, Manager at The St. Regis San Francisco, responded to this reviewResponded 11 August 2014

Dear Valued Guest,
Thank you for taking the time to share your review on your recent stays at The St. Regis San Francisco. I am pleased to hear that you had a flawless arrival and departure experience, and that you enjoyed your guestroom amenities and décor. Please do not hesitate to contact me prior to your next stay as we hope to welcome you back soon.
Sincerely,
Anthony Duggan
Hotel Manager
415-284-4057
Anthony.duggan@stregis.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 August 2014 via mobile

From the curb to the room, service and amenities are superb. Rooms are beautifully appointed. Feels like a luxurious boutique hotel. The staff could not have been more accommodating and the food is top notch-farm to table fresh and creative. Great location too. Concierge service was terrific. Very nice gym, yoga studio and pool. Cool lobby bar.

Stayed: August 2014
3  Thank kp1612
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Anthony D, Manager at The St. Regis San Francisco, responded to this reviewResponded 11 August 2014

Dear Valued Guest,
Thank you for taking the time to share your review of The St. Regis San Francisco. We are delighted to hear that you had a wonderful stay and that you enjoyed our food, amenities, and location. We appreciate your kind words about our staff and hope to welcome you back to the best address in the near future.
Sincerely,
Anthony Duggan
Hotel Manager
415-284-4057
Anthony.duggan@stregis.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about The St. Regis San Francisco

Address: 125 Third St., San Francisco, CA 94103-3107
Phone Number:
Region: United States > California > San Francisco > SoMa
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Spa Hotel in San Francisco
#5 Luxury Hotel in San Francisco
#5 Business Hotel in San Francisco
#13 Family Hotel in San Francisco
#17 Romantic Hotel in San Francisco
Price Range: £300 - £762 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The St. Regis San Francisco 5*
Number of rooms: 260
Official Description (provided by the hotel):
The luxurious St. Regis San Francisco also has the Museum of the African Diaspora located within the hotel and the renowned San Francisco Museum of Modern Art next door. ... more   less 
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Also Known As:
St. Regis Hotel, San Francisco Hotel San Francisco
St Regis San Francisco

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