This was our second St Regis stay this summer. San Francisco being just this past weekend. The biggest challenge for any organization is consistency in it's services and here is where the SR has issues. Coffee service from Butler was not good. Too weak and then way too strong? The room was fine but furniture was worn to the point where it could have been replaced for such a fine hotel. Also dust cloths were left in the room twice? Food in the bar was really good but breakfast was really a challenge with consistency orders were somewhat confusing and not always what you may have ordered. Toast was not hot all three times?
The Bentley courtesy car was really cool but one car for the whole hotel was just not enough...perhaps a two Lincolns would have been better for servicing guest needs. I also was not happy to pay for wifi in such an expensive hotel. As with all SR properties we found the staff to be always very accommodating and professional. Special mention for our Concierge Eric for providing perfect dining out recommendations.....
- Official Description (provided by the hotel):
- The luxurious St. Regis San Francisco also has the Museum of the African Diaspora located within the hotel and the renowned San Francisco Museum of Modern Art next door. ... more less
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- Also Known As:
- St. Regis Hotel, San Francisco Hotel San Francisco
- St Regis San Francisco