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“Great Birthday Stay”

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Orchard Garden Hotel
Ranked #22 of 230 Hotels in San Francisco
Certificate of Excellence
GreenLeadersGold level
Reviewed 23 October 2013 via mobile

Upon arrival and check-in, we were honored to find a small box of chocolates, nice card, and a complimentary glass of wine included at the hotel restaurant/bar simply by noting this birthday occasion when I booked the hotel. The Orchard Garden came highly recommended by my boss and has not disappointed. Rooms are clean and they also provide complimentary Fiji water. Location is awesome and just a few steps from the main entrance to Chinatown. Union Square shopping offers every major store and is just a block away.

We will stay here again!

Stayed: October 2013, travelled as a couple
1  Thank Wade1082
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Quinn M, Front Office Manager at Orchard Garden Hotel, responded to this reviewResponded 26 October 2013

“Haaaappy Biiiirthday to you!!!” (Sinatra voice). We were excited to hear you chose to stay with us on your very special day, the chocolates were a token of our appreciation. Thank you so much for the kind review and sharing your feedback. Also, thank you to your boss for recommending us, they clearly have good taste. It sounds like you enjoyed the location, got to see some sights and squeeze in some shopping as well. Perhaps you will visit annually now for your Birthday weekend, until then.
Cheers,
Quinn McEntee
Front Office Manager

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541 - 547 of 1,507 reviews

Reviewed 22 October 2013

Decided to go to SF for a short vacation. After looking at hotels for the time period we were going, this hotel seemed perfect and offered a lot for the price. We were skeptical at first, but were pleasantly surprised by the service, room and location as well as other reviews from other Trip Advisor users.

  • Stayed: October 2013, travelled as a couple
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1  Thank rufrank
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Quinn M, Front Office Manager at Orchard Garden Hotel, responded to this reviewResponded 26 October 2013

All of us here are thrilled that you enjoyed your short San Francisco vacation. I am absolutely delighted to read you were “pleasantly surprised” after rolling the dice on the hotel to best suit your needs. I too am very pleased with the location, after all it is a five minute walk from home, but it puts a smile on my face when guests are happy with the service. Our entire team, from the front of the house to the back, work thoroughly and efficiently to ensure guest satisfaction. Thank you for recognizing our efforts and sharing you kind feedback. We look forward to your next SF visit; maybe you spend a little extra with us.
All the best,
Quinn McEntee
Front Office Manager

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Reviewed 21 October 2013

We spent 3 nights in SF and wanted a hotel that was centrally located in the city and we did not want to pay the very high rates at the city hotels. We were able to get a reasonable rate for this hotel through Priceline. The room was EXCELLENT, as good if not better than most well known brand hotels, hotel staff were very friendly and helpful, and we did not have any traffic noise in our room. The location is fantastic, you are a couple of blocks from Union square and all the restaurants and shops nearby, and pretty close to most public transportation. The lobby is small and pretty much for front desk, but we were not planning to hang out too much at the hotel lobby in SF :) Highly recommend this hotel. The reason for the 4 stars, would have preferred if the rate included breakfast, or at least a lower price for hotel guests. We had breakfast at nearby restaurants, which was also fun to try.

Room Tip: We were on the 10th floor, south side, very quite.
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  • Stayed: August 2013, travelled as a couple
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Thank Frankkh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Quinn M, Front Office Manager at Orchard Garden Hotel, responded to this reviewResponded 24 October 2013

Thank you for the excellent review, I am thrilled to read you decided to stay with us for your three day weekend. Secretly, we boutique hoteliers love to hear we are as good if not better than the large well known brands, so thank you so much for the compliment. Since we do not have some of the amenities they offer such as a pool, gift shop or 24 hour dinning, we make every effort to provide a service that we are proud of that our guests will appreciate. I am also pleased to hear you enjoyed San Francisco, despite the cities size; there is so much to see and do. Hopefully you got to it all.
Our rates do fluctuate through out the year, so keep us in mind for your next trip out, we’d be delighted to see you again.
Kind regards
Quinn McEntee
Front Office Manager

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Reviewed 19 October 2013

The pros to this hotel.....clean,updated,nice touches,quiet, friendly, helpful staff.
The only real downside was that there was no comfortable chair to sit in (in a very small room) and there really isn't a lobby to go to sit in. Hotel should consider replacing small armless chair at wall desk with a rolling, comfortable chair with arms.

Stayed: October 2013
Thank Bea r
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Quinn M, Front Office Manager at Orchard Garden Hotel, responded to this reviewResponded 24 October 2013

Thank you so much for the very kind review. We truly appreciate your feedback and will take your suggestions into consideration. During the designing phase of the property, it was a challenge finding arm chairs that can be tucked under the desk. The last thing we wanted to do was reduce the floor space in some of our already limited spaced rooms. If additional space is needed, we encourage guests to use the business center, a table in the restaurant or even the rooftop terrace, if the weather permits of course.
I am very please to read the highlights of your visit. Everyone here strives to ensure each guest has enjoyable stay. Whether it is pointing people in the direction of excitement or making certain it is clean and quiet for the folks that prefer a peaceful getaway.
Again thank you for the kind words, and we hope to see you again soon.
Sincerely
Quinn McEntee
Front Office Manager

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Reviewed 18 October 2013 via mobile

The room was very nice and had a great overview of Bush street. The staff was very helpful in giving me directions or hailing a taxi for me. The location is great, it's right by the Chinatown gate and in walking distance to Bart. I would definitely recommend staying here for a visit to San Francisco.

Stayed: October 2013, travelled solo
Thank Ben P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Quinn M, Front Office Manager at Orchard Garden Hotel, responded to this reviewResponded 19 October 2013

We are thrilled to hear you had such a pleasurable stay. I am pleased to read the hotel and location was to your liking. It is a very convenient location, central to so many sights. I enjoy being so close to Chinatown, the bakeries nearby have so many tasty delights, such as freshly baked cocktail buns, mmmm! Thank you for the very kind review. We appreciate the feed back and hope to see you again soon.
Best,
Quinn McEntee
Front Office Manager

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Reviewed 18 October 2013

Stayed here at the end of September for 8 nights. All hotel staff were welcoming and friendly throughout our stay. Hotel was well kept and cleanliness was of a high standard. Location is downtown and is very central for all sights which were all within easy walking distance. A nice addition is the roof top terrace where we sat one evening and enjoyed a bottle of wine in the moonlight.

  • Stayed: September 2013, travelled as a couple
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Thank torrist
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Quinn M, Front Office Manager at Orchard Garden Hotel, responded to this reviewResponded 19 October 2013

Thank you for the stellar review, I am thrilled you had such an enjoyable stay and even took advantage of the rooftop terrace. It sounded like a very romantic evening. It is surprising to me how quiet it can be on the terrace even with hustle and bustle of downtown just 10 stories down. I am equally pleased to read the hotel met your standards; we strive to provide a faultless product. The front office team is knowledgeable and enthusiastic, while our housekeepers and maintenance work thoroughly and diligently to ensure rooms are tidy and everything in working order. We hope you visit us again soon for another special night with a bottle of wine.
Cheers
Quinn McEntee
Front Office Manager

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Reviewed 16 October 2013

This hotel was a 10 minute walking distance from the central train station having come into the city from the airport. China town was next door. Staff were friendly & the hotel was quiet & well equipped. Room was spacious & clean & more than adequate for a few nights. Good restaurant across the road for breakfast which had people queuing for most of the day.

Room Tip: If you have a choice choose a room a few floors up but we had no problem with noise. great hotel fo...
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  • Stayed: August 2013, travelled as a couple
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Thank Wendy w
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Quinn M, Front Office Manager at Orchard Garden Hotel, responded to this reviewResponded 19 October 2013

Thank you for the brilliant review. We appreciate your kind feedback and we are thrilled that you had an enjoyable visit. All of us truly take pleasure enhancing guest experience with our knowledge of the city, getting people pointed in the right direction for sightseeing, good food and memories. We hope to see you again soon.

All the best
Quinn McEntee
Front Office Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Orchard Garden Hotel

Address: 466 Bush St, San Francisco, CA 94108-3731
Phone Number:
Region: United States > California > San Francisco > Chinatown
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#10 Green Hotel in San Francisco
#15 Luxury Hotel in San Francisco
#16 Romantic Hotel in San Francisco
#21 Family Hotel in San Francisco
#43 Business Hotel in San Francisco
Price Range: £157 - £374 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Orchard Garden Hotel 4*
Number of rooms: 86
Official Description (provided by the hotel):
The Orchard Garden Hotel is one of California's first and foremost eco-friendly hotels. Mixing amenities with a dedication to protecting the environment, we invite you relax in utmost comfort with us! The Orchard Garden Hotel is LEED certified, Green Seal Certified, and has earned Trip Advisor's Certificate of Excellence award and gold level for Green Leaders. In addition striving for a 100% non-smoking environment, the Huang Family is committed to maintaining an environmentally friendly and non-toxic environment, as well as a chic and convenient experience. Nestled in the heart of San Francisco, The Orchard Garden Hotel is located near the Financial District, Union Square shops, and many museums and attractions. We invite you to experience a "Tradition of Excellence" at the Orchard Garden Hotel! ... more   less 
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Also Known As:
Orchard Garden San Francisco
Hotel Orchard Garden

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