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“Top Notch, Personal Service!”

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Park Central Hotel San Francisco
Ranked #62 of 228 Hotels in San Francisco
Certificate of Excellence
GreenLeadersGold level
San Francisco
2 reviews
“Top Notch, Personal Service!”
Reviewed 14 November 2013

We consistently stay at Westin Hotels because we know we will have great service, but the personnel here are some of the best we have encountered. We had an issue with one of the independent town car drivers (not a Westin employee) and reported it to management, and were very pleased with how management handled the situation.

The breakfast buffet is outstanding as well!

The next time we're in San Francisco, this is the hotel we'll stay at!

  • Stayed November 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jill S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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3,482 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (698)
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English first
Auckland Region, New Zealand
Level Contributor
52 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed 12 November 2013

We stayed at this hotel (attending conference at the nearby Marriott). The Westin was fantastic. Great location - closeby to major retail shopping. Walking distance to the Westfield Mall, and all shops. Also walking distance to the Cable car turnaround, - you can get the Muni passes for public transport from nearby information centre $28 for 7 days, also have 1 and 3 day passes. The Embarcadero is also not far and you could walk or take the tram.
Hotel was a sanctuary from the busy area, with great staff, they also have an in house taxi/limousine service which was good, a bit more expensive than a taxi but worth it. The hotel Restaurant - Maso was wonderful with great bar and good food. Behind and next to the hotel is a large courtyard area which was nice and the Jewish museum and cafe which serves great lunches.
I would recommend this hotel and stay here again if in this area of town

Room Tip: Get a room overlooking the square on the quiet side of the hotel
See more room tips
Green Features: Eco package for house keeping is available Recycles Non-toxic pest control Water-efficient bathroom fixtures Efficient ventilation system Toiletries w/ recycled packaging Education for guests on green practices
  • Stayed November 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Barbara L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SimoneSF, Manager at Park Central Hotel San Francisco, responded to this review, 18 November 2013
Dear Barbara,
Thank you so much for your wonderful review. It was a true pleasure being of service to you and we do hope to welcome you back soon. Be Well, Simone
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
New York City, New York
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 11 November 2013

We had a lovely time in San Fran, the hotel was very clean and nicely run...all smiles and friendly greetings from the doorman, concierge, front desk, housekeeping and service express. We needed just a handful of things and they were tended to quickly. The restaurant and lounge were nicely decorated and food/drinks were great!
HEAVENLY BED really is. I never slept better.

Do the GoCar down Lombard or a Segway around Golden Gate Park - BEST fun ever! We did Alcatraz, Muir Woods, Sonoma wine tour, Beach Blanket Babylon, hot fudge sundae at Ghiradelli (bad girl!), rode the cable cars and walked miles up and down the STEEP hills! A little shopping and waterfront meals topped our vacay and getting to/from SFO was a piece of cake sine the hotel is in a great spot...also good for shopping and cable cars were easy to get to

  • Stayed November 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank SGB321
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SimoneSF, Manager at Park Central Hotel San Francisco, responded to this review, 18 November 2013
Dear SGB321,
Thank you for the amazing rating and review. Our staff was so excited to see this public expression of satisfaction, which they work so hard for. They even suggest we offer you a job in our marketing department as your review was picture perfect. Thanks again for taking time. Please come back soon. Be Well, Simone
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
New York City, New York
Level Contributor
42 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed 5 November 2013

As SPG member i did get a preferred room which I believe have all been refurbished. Really comfortable and excellent location for all my business trips in SFO. The great floor to ceiling windows gave me great views across San Francisco too. Nice onsite restaurant and bar all very friendly clean and efficient.

Try and get a higher floor if you can I was on 18. Three drawbacks - 1/. the preferred check in desk was non existent and check in was really slow and 2/.The Hotel is actually not on Market Street but on 3rd Street between Market and Mission - My taxi driver dropped me off a block from the hotel. and 3/. There is no lunch room service which was a pain when working from my room

Room Tip: Join SPG it def helps getting better rooms on higher rooms with great views
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Green Features: Great green policy - for every night you decline room service you get a gift voucher for the bar or restaurant or points on your SPG account - I stayed 6 days so had them come every two days
  • Stayed October 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Nyxtian
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SimoneSF, Manager at Park Central Hotel San Francisco, responded to this review, 11 November 2013
Dear Nyxtian,
Thank you for choosing the Westin Market Street and sharing your very positive experience via Social Media. I appreciate your feedback and we will review the items you pointed out to see where we can make positive changes. Please come and see us again soon. Be Well, Simone
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
USA
2 reviews
Reviewed 4 November 2013

Staid here during the Nike Women's Marathon weekend, the staff was great with directions and any other general questions I had. My view of the city was excellent, and when I had an issue with the wifi in my room they immediately took it off my bill. Excellent customer service and a great location for exploring San Francisco, would certainly stay here again.

Stayed October 2013, travelled solo
Helpful?
Thank WanderLust1421
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marysville, California
Level Contributor
18 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 3 November 2013

Stayed two days in the best weather SF has to offer. If you are member of Starwood you will get a better view, rooms seen close to the same. Clean room, good checkin and good valet parking. There is also outdoor dining area that is very nice. Be sure to visit the next door Contemporary Jewish Museum,

  • Stayed October 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank IHScout
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
UK
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 2 November 2013

Smart hotel in central location close to transport links. Room was light and spacious with a very comfortable bed and nice bathroom. The only slight negatives were our 11th floor view over a car park and some traffic noise but these didn't really detract from the experience. Reception staff were very friendly and the hotel also offers cookies in the afternoon. Would recommend.

Stayed October 2013, travelled as a couple
Helpful?
1 Thank djh01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Park Central Hotel San Francisco

Property: Park Central Hotel San Francisco
Address: 50 Third Street, San Francisco, CA 94103-3106 (Formerly Westin San Francisco Market Street)
Phone Number:
Region: United States > California > San Francisco > SoMa , South Beach
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Suites Wheelchair access
Hotel Style:
#14 Green Hotel in San Francisco
#34 Business Hotel in San Francisco
#35 Luxury Hotel in San Francisco
#46 Family Hotel in San Francisco
#69 Romantic Hotel in San Francisco
Price Range (Based on Average Rates): £££
Hotel Class:4 star — Park Central Hotel San Francisco 4*
Number of rooms: 681
Official Description (provided by the hotel):
THE SOMA SAN FRANCISCO HOTEL UPDATED AND UNSURPASSED Downtown convenience. Inspired hospitality. Complete comfort. It all comes together at the Park Central San Francisco Hotel - located amidst our city's most popular sights and venues. Our newly re-imagined hotel elevates the standard of excellence in luxury hotels in San Francisco, while celebrating the timeless art of hospitality. ... more   less 
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Also Known As:
Westin San Francisco Market Street Hotel San Francisco
San Francisco Westin

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