This review gets only two stars because for the four nights I stayed at this hotel, I had internet service (wifi and wired) for about a total of two hours. This was a business trip, so lack of internet was completely unacceptable. They were "working on it." For days. They said it was a Starwood problem, but my understanding is that the Westin St. Francis was up. At least the Starbucks across the street had wifi. Note that the Starbucks closes at 9:00 p.m., so you'd best finish your work before then. As it happened, I had a great deal of work for which I needed internet access and I ended up scrambling for access at colleagues' hotels.
The room was really small and overlooked a parking garage. This was not a big deal since I was there on business and was too busy. The King bed was wonderful- among the most comfortable ever.
The bathroom was tiny, tiny, with a 1950s tub fitted with a modern rain shower fixture- which was nice. However, there were no towel racks - just a couple of shelves underneath the sink, which was outside of the bathroom. So, no place really to put a wet towel, which is not eco-friendly if one wants to reuse the towel. What hotel doesn't have a towel rack, or a hook, or someplace to hang a towel? Even a Motel 6 has a towel rack. I had to ask for a shower cap - it wasn't included with the toiletries. Soaps were not replaced each day as they are in better hotels. (Not that I care about that either - just an observation.) The housekeeper always had a nice big hello for me.
Overall, I realize that the week I was there was a premium, but shame on them for charging $499 a night (which was a deal) for at best a three star hotel. If I had a choice, I would not stay here again on business. I might consider it if the price were right and I was just passing through since the bed was so great.
- Official Description (provided by the hotel):
- THE SOMA SAN FRANCISCO HOTEL UPDATED AND UNSURPASSED Downtown convenience. Inspired hospitality. Complete comfort. It all comes together at The Park Central San Francisco - located amidst our city's most popular sights and venues. Our newly re-imagined hotel elevates the standard of excellence in luxury hotels in San Francisco, while celebrating the timeless art of hospitality. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Agoda, Travel Republic (UK), Southall Travel, Expedia, Hotels.com, Evoline ltd, Ebookers, Cancelon, getaroom.com and 5viajes2012 S.L. so you can book your The Park Central San Francisco reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Westin San Francisco Market Street Hotel San Francisco
- San Francisco Westin