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“Luxury and Service”

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InterContinental San Francisco
Ranked #37 of 230 Hotels in San Francisco
Certificate of Excellence
GreenLeadersSilver level
Reviewed 21 March 2014

We were here for a conference at the Moscone Center, so it was essentially next door. It's a short walk to the Muni, the Cable Cars and the BART. Really the best thing was the incredible service, especially the concierge staff. Everything they suggested turned out to be wonderful: restaurants, tours, etc. This is not a cheap hotel by any means, but you get a lot for the money.

Room Tip: The higher the floor the better the view. This is a 33 story hotel.
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  • Stayed: March 2014, travelled on business
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Thank Dave L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Monica D, Manager at InterContinental San Francisco, responded to this reviewResponded 28 March 2014

Dear Dave L,

Thank you for leaving such a wonderful review of your stay. We love to hear that our staff has made such an impact on a guests stay and appreciate your mentioning our Concierge team. We hope you get the chance to visit us again even without traveling for a conference.

Best Regards,

Monica Dropkin
Area Reservations Manager

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1,283 - 1,289 of 2,987 reviews

Reviewed 21 March 2014

I usually stay at the other SFO Intercontinental hotel - The Mark Hopkins. When they were booked recently I opted for this Intercontinental, and was very happy it worked out. This a lively hotel with an excellent lobby bar, and there are plenty of local restaurants to serve the convention center crowds. My room, on a high floor, was spacious and had a spectacular view. The downside for me is the property serves the Moscone Center, so is not too convenient to the Financial District.., but I think it's worth the walk.

  • Stayed: March 2014, travelled on business
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Thank poorfarm153
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Monica D, Manager at InterContinental San Francisco, responded to this reviewResponded 28 March 2014

Dear Poorfarm 153,

Thank you for making us your new favorite hotel in San Francisco! We're so glad you enjoyed our beautiful guest rooms and lobby bar and thank you for thinking we're "worth the walk." We look forward to continuing to wow you on your next visit.

Best Regards,

Monica Dropkin
Area Reservations Manager

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Reviewed 19 March 2014

Stayed here over a weekend for a work seminar. Have stayed at a number of Intercontinental hotels and I generally have a vey positive experience when traveling during the week. There were people partying in the hall, slamming doors, swearing and smoking. At one point at around 4 am - someone told one of the unruly guests to be quiet. His response? I will not be quiet, I paid 400 dollars for this room. Um ok? And the rest of us are staying for free?

Rooms were nice and clean. Conference facilities were nice too. Maybe it was just a weekend crowd.

  • Stayed: March 2014, travelled on business
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Thank denise s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Monica D, Manager at InterContinental San Francisco, responded to this reviewResponded 28 March 2014

Dear dsisk859,

Thank you for taking the time to leave this review of your stay. I'm sorry it was not a peaceful night's sleep and you were disturbed by other guests. We would like to speak with you further about your stay and hope you will contact our Guest Services Manager, Hizkia Larranaga at hizkia.larranaga@ihg.com. We look forward to speaking with you soon.

Best Regards,

Monica Dropkin
Area Reservations Manager

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Reviewed 17 March 2014

This is a great hotel with an excellent staff. If your at the Moscone Center for an event this is an extremely convenient location. The hotel is beautiful and housekeeping is impeccable. The bar and restaurant are a bit over priced for the neighborhood but it is an Intercontinental.

Room Tip: Rooms on the west side get the full afternoon sun and tend to get warm
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  • Stayed: March 2014, travelled on business
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1  Thank jmedster
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Monica D, Manager at InterContinental San Francisco, responded to this reviewResponded 19 March 2014

Dear Jmedster,

Thank you for sharing your experience of your most recent stay. We're so glad you love our great location, beautiful hotel and wonderful staff. We hope you'll stay with us again soon even if you don't have an event at the Moscone Center.

Best Regards,

Monica Dropkin
Area Reservations Manager

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Reviewed 16 March 2014

We stayed at the Hotel for a Conference last August. The hotel is very modern and the staff was helpful. Our room was clean and of decent size. The bathrooms are also very nice.

The location is the only downside for the InterContinental San Francisco. You have to walk a few blocks to get to anything worth seeing, and grabbing a taxi is not the easiest at the hotel (just uber instead). Additionally, while we did not feel unsafe at night, the area does get a little sketchy for San Francisco.

  • Stayed: August 2013, travelled on business
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Thank DCA-IAD
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Monica D, Manager at InterContinental San Francisco, responded to this reviewResponded 19 March 2014

Dear Aaron R,

Thank you for taking the time to write this review. We're glad you enjoyed our guest rooms and friendly staff. We are located very conveniently just a few blocks away from Union Square, Market Street and countless attractions and hope you'll return to experience everything in downtown San Francisco.

Best Regards,

Monica Dropkin
Area Reservations Manager

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Reviewed 11 March 2014

I enjoyed staying here. The room was pretty good, and most importantly quiet. The location is a bit iffy as it borders some dodgy neighbourhoods, but it didn't bother me that much. Would tsay here again if in town. For breakfast I would recommend a walk to Dotties.

  • Stayed: January 2014, travelled as a couple
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1  Thank Hove_Windsurfer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Monica D, Manager at InterContinental San Francisco, responded to this reviewResponded 13 March 2014

Dear Hove_Windsurfer,

Thank you for writing about your recent stay with us. We're glad you enjoyed your guest room and found it to be quiet and restful. We hope you make it back to town again soon and we are able to host you again.

Best Regards,

Monica Dropkin
Area Reservations Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 March 2014 via mobile

We enjoyed our stay here. Nice room, friendly staff, nice food (if a little expensive!) and great location. Exceeded our expectations and we would stay again.

We didn't make it into the pool but looks lovely.

Tip: go for a corner room on a high floor. Amazing views. Incredible. We slept with the curtains open to enjoy the views all night and immediately we woke up. Amazing

Stayed: March 2014, travelled as a couple
Thank holjones
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Monica D, Manager at InterContinental San Francisco, responded to this reviewResponded 13 March 2014

Dear holjones,

We're so glad to hear you enjoyed your stay with us! We're very proud of our guest rooms, friendly staff, great location and delicious food and we love to hear when our guests love them too. We always try to exceed expectations and can't wait for your return so we can make your stay even better.

Best Regards,

Monica Dropkin
Area Reservations Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about InterContinental San Francisco

Address: 888 Howard Street, San Francisco, CA 94103-3011
Phone Number:
Region: United States > California > San Francisco > SoMa
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#9 Spa Hotel in San Francisco
#15 Business Hotel in San Francisco
#15 Romantic Hotel in San Francisco
#22 Family Hotel in San Francisco
#24 Luxury Hotel in San Francisco
#28 Green Hotel in San Francisco
Price Range: £136 - £547 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — InterContinental San Francisco 4.5*
Number of rooms: 550
Official Description (provided by the hotel):
InterContinental San Francisco is the Bay Area s newest upscale hotel destination. The 32-story glass tower sparkles high above the city, standing sentry over the South of Market (SoMa) area. The smoke-free hotel is convenient to everything, including the Moscone Convention Center, Union Square, Chinatown and the Powell Street Cable Car Turnaround. ... more   less 
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Also Known As:
Intercontinental San Francisco Hotel San Francisco
San Francisco Intercontinental

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