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“Corner room is worth it!”

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InterContinental San Francisco
Ranked #35 of 229 Hotels in San Francisco
Certificate of Excellence
GreenLeadersSilver level
St Augustine, FL
Level 3 Contributor
17 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
“Corner room is worth it!”
Reviewed 9 July 2014

We were first time visitors to San Francisco. We arrived to the hotel at 10:30am intending to check our luggage and return later in the day to check in to our room. We were pleasantly surprised to be allowed to go our room right away- thrilling after having already been on the road quite a bit that day! We had decided to splurge on a king corner room and it was absolutely worth it! The room was clean, updated, and wall to wall windows were amazing. The bathroom was clean and had decent counter space. Large hotel but never had an issue waiting for elevator. We visited the concierge twice for travel advice and though we dealt with different individuals, we were met with friendly and accurate advice. Unfortunately you have to pay an insane amount to park here. We found a combination "deal" through the actual hotel's website that gave us a decent discount off of the parking.

In traveling the city: Walk through Chinatown to enjoy the sights, but wait until you get to Little Italy to eat! Franchino's restaurant had wonderful food and perfect character. There is an amazing little deli two storefronts down from Franchino's. Do NOT do the red and white tours in San Fran harbor! The audio 'walkmans' that they give you are lousy. My husband and I had trouble, as did many people around us. Then I read their reviews online and saw that many people complained about the audio. Neptunes at Pier 39 was delicious! Try the lobster mac and cheese!

Room Tip: The corner rooms with the floor to ceiling windows are worth it. They are also higher up to allow s...
See more room tips
  • Stayed June 2014, travelled as a couple
    • Value
    • Cleanliness
    • Service
Helpful?
Thank RLKjax
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Monica D, Manager at InterContinental San Francisco, responded to this review, 17 July 2014
Dear RLKjax,

Thank you for sharing this review of your stay. We're delighted you had a wonderful time with us during your visit to San Francisco and that you appreciated our beautiful guest rooms and great views. Our friendly and dedicated colleagues strive to ensure every guest enjoys their experience and we hope to welcome you back again soon for another wonderful trip.

Best Regards,

Monica Dropkin
Area Reservations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (622)
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USA
Level 6 Contributor
297 reviews
62 hotel reviews
common_n_hotel_reviews_1bd8 351 helpful votes
Reviewed 9 July 2014

On the positive side, this is a beautiful hotel and the room was nicely appointed. Negatives for me, which lowered my rating, were location (not central), no IHG Plat upgrade (not even a decent view), and everything is very pricey. Probably would only return if I needed to be in that specific area,

  • Stayed July 2014, travelled with family
    • Location
    • Cleanliness
    • Service
Helpful?
Thank KAP
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Monica D, Manager at InterContinental San Francisco, responded to this review, 10 July 2014
Dear KAP,

I apologize that your stay with us did not meet your expectations. We do strive for all guests to have an enjoyable stay. We are located in downtown San Francisco just minutes from Union Square and the Market Street shopping district. We would love the opportunity to assist with public transportation to your desired location and to book a room with a great view you would love. We hope you will stay with us again and allow us to give you a truly InterContinental experience.

Best Regards,

Monica Dropkin
Area Reservations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Lillehammer
Level 5 Contributor
65 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 9 July 2014

After a long flight from Europe, we were welcommed by a nice and beautiful lady/girl. The hotel seemed new, and was as clean as one expect a hotel to be. Location was perfect for shopping, due to its promoxity to the city's main shopping district. All over, Intercontinental is a hotel I can recommend

  • Stayed June 2014, travelled with friends
    • Value
    • Rooms
    • Service
Helpful?
Thank Terrinda
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Monica D, Manager at InterContinental San Francisco, responded to this review, 17 July 2014
Dear Terrinda,

We love to hear that you had a great time during your stay with us. It is the highest badge of honor when a guest says they would recommend our hotel and we thank you. We are proud of our clean property and central location and hope you will come back again soon to experience all of our amenities to their fullest.

Best Regards,

Monica Dropkin
Area Reservations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
East Lansing, Michigan
Level 6 Contributor
99 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
Reviewed 7 July 2014

We got this property on Hotwire and were immediately and pleasantly surprised by the warm and wonderful staff, the cleanliness of the property and the location. We couldn't have asked for a nicer stay for the price.

  • Stayed July 2014, travelled on business
    • Value
    • Location
    • Service
Helpful?
Thank dms1878
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Monica D, Manager at InterContinental San Francisco, responded to this review, 17 July 2014
Dear DMS1878,

Thank you for leaving this quick note about your stay. We're so glad our beautiful property and friendly staff made your time us that much better. We hope to welcome you back again soon.

Best Regards,

Monica Dropkin
Area Reservations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level 6 Contributor
102 reviews
102 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
Reviewed 7 July 2014 via mobile

From the moment I checked in, it was wonderful. I arrived at 10:30 am and a lovely King room on the 28th floor was ready. (I stayed over Christmas I had some service issues.). When I returned later in the day, there was a lovely fruit basket per my Platinum Ambassador status. And turn down service every night.

Great modern rooms with floor to ceiling windows. As well as a sleek bathroom. Great hotel gym with lots of equipment.

Short walk to BART, MUNI and Union Square. Had a late checkout and cab to next hotel.

Great stay. Will stay again.

Stayed July 2014, travelled solo
Helpful?
Thank Brooklyntraveling
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Monica D, Manager at InterContinental San Francisco, responded to this review, 17 July 2014
Dear Brooklyntraveling,

Thank you for sharing this wonderful review with us. I'm delighted that this stay was so wonderful and that you allowed us to make up for the initial service issues you experienced. We always love to hear when guests say they will return and we hope to see you again soon.

Best Regards,

Monica Dropkin
Area Reservations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Amersham, United Kingdom
Level 5 Contributor
54 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 7 July 2014

Friendly greeting upon arrival and upgraded via loyalty scheme to a corner room with floor to ceiling windows on two walls. Not for the vertiginous, perhaps, but a fantastic room. Only downside was that all that glass let in a lot of heat, but you can live with that! Noisy neighbours repeatedly slamming their doors led to my room being changed the next morning - identical grade of room but at the other end of the hotel and with a subtly different layout. Extremely comfortable bed and reliable, speedy free wifi. Getting tea instead of coffee was easy, too.

The hotel was classy and immaculate. It's a few blocks away from Market St and was easy to find and get to - it's certainly a landmark in its immediate area. I didn't use the restaurant or bar so can't comment on those.

The pool was a strange experience, however. Confusingly, there were no obvious changing facilities and I ended up walking back to my room in wet shorts and a towel around me. Not ideal. I saw other guests doing the same.

It's far from a cheap hotel but the quality is right up there. Highly recommended!

  • Stayed August 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank simonlee001
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Monica D, Manager at InterContinental San Francisco, responded to this review, 17 July 2014
SimonLee001,

We're happy to hear you had a great experience during your stay and that you found our hotel staff friendly and amenities to your liking. We strive to impress all guests and we love when we hit the mark. We hope to host you again soon and provide you with another wonderful stay.

Best Regards,

Monica Dropkin
Area Reservations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Santa Rosa, California
Level 4 Contributor
32 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 6 July 2014

Booked room for nieces 24th birthday. Let me check in early. Used the lap pool and fitness room. All you would need. Very pricey, parking, bar and restaurant. Room was very clean. Linens and beds very nice and comfy. Frette robes. Beautiful view from floor to ceiling windows. Overall very nice but for special occasions.

  • Stayed June 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Karen O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Monica D, Manager at InterContinental San Francisco, responded to this review, 17 July 2014
Dear Karen O,

Thank you for choosing to spend such a special occasion with us, we're so glad you had a wonderful time. We hope to welcome you back again for the next special event you have.

Best Regards,

Monica Dropkin
Area Reservations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about InterContinental San Francisco

Property: InterContinental San Francisco
Address: 888 Howard Street, San Francisco, CA 94103-3011
Phone Number:
Region: United States > California > San Francisco > SoMa
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#9 Spa Hotel in San Francisco
#15 Romantic Hotel in San Francisco
#15 Business Hotel in San Francisco
#22 Family Hotel in San Francisco
#23 Luxury Hotel in San Francisco
#27 Green Hotel in San Francisco
Price Range (Based on Average Rates): £££
Hotel Class:4.5 star — InterContinental San Francisco 4.5*
Number of rooms: 550
Official Description (provided by the hotel):
InterContinental San Francisco is the Bay Area s newest upscale hotel destination. The 32-story glass tower sparkles high above the city, standing sentry over the South of Market (SoMa) area. The smoke-free hotel is convenient to everything, including the Moscone Convention Center, Union Square, Chinatown and the Powell Street Cable Car Turnaround. ... more   less 
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Also Known As:
Intercontinental San Francisco Hotel San Francisco
San Francisco Intercontinental

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