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“Good Location, Green Hotel”

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InterContinental San Francisco
Ranked #32 of 227 Hotels in San Francisco
Certificate of Excellence
GreenLeadersSilver level
Phoenix, Arizona
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“Good Location, Green Hotel”
4 of 5 bubbles Reviewed 20 July 2014

We spent a week here when my boyfriend was attending SemiCon. Great location, right next to the convention center and by Union Square. You can walk to shopping, Chinatown, the Ferry Building. It is also just a short cab ride to many other locations.
The hotel itself is great. Fantastic views form all sides but if you can get one with a view of the Bay Bridge, it is one of the best views ever. The rooms are clean and comfortable. The one bedroom suites are very nice.
The Executive Lounge and its staff are excellent. One of my favorite lounges in the ICs we have stayed in.

  • Stayed July 2014, travelled on business
    • Location
    • Sleep Quality
    • Service
Helpful?
Thank ShopgirlsAZ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Monica D, Manager at InterContinental San Francisco, responded to this review, 1 August 2014
Dear ShopgirlsAZ,

Thank you for leaving this wonderful review. We are thrilled you had a wonderful time and enjoyed our beautiful hotel, great location and our Club Lounge. We strive for all our guests to have such a pleasant experience and thank you for telling us when hit the mark. We hope to see you both back again before next year's conference.

Best Regards,

Monica Dropkin
Area Reservations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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2,825 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (603)
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English first
Dulles, Virginia
Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed 19 July 2014

Friendly staff.
Location is all about business. Not really a good place to base a tourist type of visit however.
Although you can take a cab to almost anywhere, except for the financial district, it is a haul.

Room Tip: The higher the floor, the better the view. But the view of the bay was a little disappointing, due...
See more room tips
  • Stayed July 2014, travelled with friends
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank CoVFRMan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Monica D, Manager at InterContinental San Francisco, responded to this review, 1 August 2014
Dear CoVFRMan,

Thank you for leaving this review of your stay. We're glad our friendly staff made for such a nice stay while you were in San Francisco. We are located just a few blocks from Union Square and the Market Street shopping district. We do hope you will stay with us again and take in all the sights of the city on your next visit.

Best Regards,

Monica Dropkin
Area Reservations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Melbourne, Australia
Level Contributor
25 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 bubbles Reviewed 18 July 2014

Stayed here 2 years ago when I went to San Fran. After reading a few reviews it looks like it hasn't changed much since then.
Front desk was very helpful and check-in was quick, great rooms with all the amenities needed. The Intercontinental is located near Union Square which is walking distance to majority of San Francisco's tourist attractions. e.g. Baseball stadium, the docks and CBD.
The only negative thing I can say is San Fran changes dramatically from black to block, where this hotel is situated I felt very safe but one block away is full of homeless people but that street can be avoided obviously, the service desk warned me which parts are safe/non safe. Besides that I can't complain, nice hotel with a reasonable price, what more can you ask for.

  • Stayed August 2013, travelled with friends
    • Value
    • Cleanliness
    • Service
Helpful?
Thank justin p
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Monica D, Manager at InterContinental San Francisco, responded to this review, 25 July 2014
Dear Justin P,

We're glad to hear you had a wonderful experience and we're still on your mind. We love it when guests come back and enjoy our beautiful hotel, friendly staff and great location again and again. We hope to see you soon.

Best Regards,

Monica Dropkin
Area Reservations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
San Diego, California
Level Contributor
41 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
4 of 5 bubbles Reviewed 18 July 2014

Rating should be about 4.5 stars, but I cannot split. The rooms are what you expect from an Intercontinental: clean and quiet with very comfortable beds. Among the top 5 most comfy hotel beds I've experienced, and the most comfortable outside of a boutique hotel. The bar is in the middle of the lobby and gets quite loud in the evenings, very difficult to have a conversation, even if you're sitting away from the bar. The Grappa bar is very trendy and they sort of over-sell at check in (I'm not really sure why being the "largest grappa bar in the Western United States" merits commentary). Convenient to Moscone Center (about 1 block) and about a 3 block walk from the BART station. Chinatown is an easy 10-15 minute walk with some great shopping even closer.

  • Stayed July 2014, travelled on business
    • Location
    • Cleanliness
    • Service
Helpful?
1 Thank Will C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Monica D, Manager at InterContinental San Francisco, responded to this review, 1 August 2014
Dear Will C,

Thank you for taking the time to write this review. We're happy you had a wonderful time with us and found our beds to be so comfortable and our location so convenient. We hope to welcome you back again soon.

Best Regards,

Monica Dropkin
Area Reservations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Portland, Oregon
Level Contributor
183 reviews
115 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
5 of 5 bubbles Reviewed 16 July 2014

This is a wonderful hotel. The bed is amazing - so soft and comfy. Everything was clean and well appointed. Shower is great. Check in people were very nice and so was everyone else working the lobby. This is a great hotel and worth the money. The location may not work for everyone but for me being so near Moscone is perfect.

  • Stayed July 2014, travelled on business
    • Value
    • Sleep Quality
    • Service
Helpful?
Thank ryanpeg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Monica D, Manager at InterContinental San Francisco, responded to this review, 25 July 2014
Dear Ryanpeg,

Thank you for leaving this wonderful review. We're so happy you enjoyed our comfortable beds, well appointed guest rooms, friendly staff and great location. We hope to see you again soon when your travels bring you back to San Francisco.

Best Regards,

Monica Dropkin
Area Reservations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed 13 July 2014 via mobile

First time in San Fran. The staff was great and with my boyfriend being an royal ambassador, all the perks were included- upgraded to a one bedroom suite, the club lounge was great for a quick bite before we hit the streets to explore and one can never go wrong with the free mini bar. We came back from napa valley on New Year's Eve, a bottle of champagne and a small dessert was awaiting us in the room. Unexpected gesture from the hotel and was greatly appreciated.

  • Stayed January 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Stephany A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Monica D, Manager at InterContinental San Francisco, responded to this review, 25 July 2014
Dear Stephany A,

We love to hear that you had a wonderful New Year's Eve holiday with us and especially enjoyed the perks of our Ambassador program. Thank you for choosing to stay with us during your first visit to San Francisco and we hope to welcome you back again soon.

Best Regards,

Monica Dropkin
Area Reservations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 11 July 2014

We recently stayed there during a tech conference and our experience at the hotel was simply outstanding. We were reaching SFO very early (around 9am), and in spite of being so early, they actually kept a room ready because we had a toddler with us. On top of that they arranged a lot of play toys and a nice kiddie tub ready. We did not even ask for it, so it was a wonderful surprise. My daughter had so much fun that I think they have us as customers for life. Bill & Leigh with concierge services were of great help.

  • Stayed June 2014, travelled with family
    • Location
    • Cleanliness
    • Service
Helpful?
2 Thank Ravi D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Monica D, Manager at InterContinental San Francisco, responded to this review, 24 July 2014
Dear Ravi D,

We are delighted you and your family had a wonderful time during your stay. We love to hear when we make such a great impression on guests and appreciate your letting us know. I have passed your kind words onto our Concierge team and we look forward to welcoming you back again soon.

Best Regards,

Monica Dropkin
Area Reservations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about InterContinental San Francisco

Property: InterContinental San Francisco
Address: 888 Howard Street, San Francisco, CA 94103-3011
Phone Number:
Region: United States > California > San Francisco > SoMa
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#8 Spa Hotel in San Francisco
#15 Romantic Hotel in San Francisco
#15 Business Hotel in San Francisco
#20 Luxury Hotel in San Francisco
#22 Family Hotel in San Francisco
#25 Green Hotel in San Francisco
Price Range (Based on Average Rates): £££
Hotel Class:4.5 star — InterContinental San Francisco 4.5*
Number of rooms: 550
Official Description (provided by the hotel):
InterContinental San Francisco is the Bay Area s newest upscale hotel destination. The 32-story glass tower sparkles high above the city, standing sentry over the South of Market (SoMa) area. The smoke-free hotel is convenient to everything, including the Moscone Convention Center, Union Square, Chinatown and the Powell Street Cable Car Turnaround. ... more   less 
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Also Known As:
Intercontinental San Francisco Hotel San Francisco
San Francisco Intercontinental

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