The Serrano, first of all, has great proximity to Union Square, Macy's, downtown attractions. It's a bit worn as others have stated but elegant also. The lobby is ornate and comfortable and we enjoyed the complimentary wine hour from 5-6 p.m., as well as the abundant morning coffee. We recently stayed in the Monoco Hotel just down the block and I think I prefer the Serrano even though the lobby is not as spacious and the adjoining restaurant (Jasper's) is much more casual. We had complimentary Continental breakfast as part of our package and it was easier to go into Jasper's and enjoy rather than the very opulent and formal Monoco Grand Cafe. The food was comparable both places for the breakfast. The main reason I preferred the Serrano, however, was our room. It was considerably larger than the Monoco and had a much larger closet. We stayed a week so needed some room to hang things and the Monoco closet and drawer space were dinky. I also prefer the more traditional decor of the Serrano. The staff was very friendly, our room was kept immaculate and we had no complaints with wifi. The only issues would be that it's somewhat worn (elevators need sprucing up), our bathroom door was in dire need of WD-40 as it squeaked loudly, and the treadmills needed servicing or replacing as they didn't work that well.
- Official Description (provided by the hotel):
- The Serrano Hotel is steps away from Union Square, perfectly positioned in the Theater District of San Francisco. Our 236 rooms offer large picture windows, plush Frette bedding, mini bars, flat-panel TVs, and a variety of on-demand programming. Jasper's Corner Tap and Kitchen, located in the hotel, is open all day for a casual drink or bite to eat. Work off dinner at our fully equipped on-site fitness center featuring Precor equipment. Our hotel's focus on guest comfort and our outstanding location will ensure your stay in San Francisco will be exactly what you had in mind. ... more less
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- Also Known As:
- Kimpton San Francisco
- Serrano Hotel San Francisco