Every staff member went out of their way to helpful. Anything we asked for (coffee maker, extra pillows, more towels) arrived within minutes. Their customer service was so good, I would go back to the hotel despite the less desirable location. It was on the edge (the good edge, but the edge nonetheless) of the tenderloin, so potential to be iffy, especially at night. Bar/restaurant staff great. Great lunch/dinner food. Didn't try breakfast - but there was a great place up the street (Honey Honey) for amazing breakfast! Easy walking distance to fabulous shopping and restaurants - and again staff was quick to help get reservations and tell you how to get there. Rooms were small - but had everything you needed including a well-stocked pay as you go fridge. Loved out stay here!
- Official Description (provided by the hotel):
- The Serrano Hotel is steps away from Union Square, perfectly positioned in the Theater District of San Francisco. Our 236 rooms offer large picture windows, plush Frette bedding, mini bars, flat-panel TVs, and a variety of on-demand programming. Jasper's Corner Tap and Kitchen, located in the hotel, is open all day for a casual drink or bite to eat. Work off dinner at our fully equipped on-site fitness center featuring Precor equipment. Our hotel's focus on guest comfort and our outstanding location will ensure your stay in San Francisco will be exactly what you had in mind. ... more less
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- Also Known As:
- Kimpton San Francisco
- Serrano Hotel San Francisco