Stayed at the Serrano Hotel for a second time recently as the cost was dramatically lower than other hotels in the area. Although the hotel is relatively nice, both times I have stayed here I wasn't able to get a good night's sleep. The rooms are clean and neat, the walls are thick so there isn't much noise from the street or other guests, and the staff are all very polite and helpful. And the bed was not bad, just uncomfortable enough to make it difficult to sleep through the night. The other problem, as noted by other reviewers, is the $20 per night "resort fee". It's a hotel, with standard hotel services (wifi, business center, fitness room), not a resort. Even though the nightly room rate was low, charging an additional $20 a night for a resort fee just feels cheap and greedy.
- Official Description (provided by the hotel):
- The Serrano Hotel is steps away from Union Square, perfectly positioned in the Theater District of San Francisco. Our 236 rooms offer large picture windows, plush Frette bedding, mini bars, flat-panel TVs, and a variety of on-demand programming. Jasper's Corner Tap and Kitchen, located in the hotel, is open all day for a casual drink or bite to eat. Work off dinner at our fully equipped on-site fitness center featuring Precor equipment. Our hotel's focus on guest comfort and our outstanding location will ensure your stay in San Francisco will be exactly what you had in mind. ... more less
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- Also Known As:
- Kimpton San Francisco
- Serrano Hotel San Francisco