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“Great clean, tidy, quiet central hotel in San Francisco”

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Super 8 San Francisco/Union Square Area
Ranked #156 of 228 Hotels in San Francisco
Brisbane, Australia
Level Contributor
21 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
“Great clean, tidy, quiet central hotel in San Francisco”
4 of 5 bubbles Reviewed 17 May 2014

Hotel was great, room was a bit small but you are not staying in your room all the time. Very clean. Free high speed wifi, nice free breakfast each day. Nice and close to Union Square without the crazy pricetag. Would definitely recommend it.

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Angela A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PatelVik16, Public Relations Manager at Super 8 San Francisco/Union Square Area, responded to this review, 22 July 2014
Thank you for staying with us. We try to provide the best for our guests. Hope to see you soon .
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511 reviews from our community

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    50
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (31)
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essex
Level Contributor
25 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
2 of 5 bubbles Reviewed 24 April 2014

From the address (Union square) you think you would be on safe ground, but it surprising what a couple of blocks make. The only way I could describe the hotel and area is a doss house. The hotel lobby dark small &dingy. The stairs were never hovered all the time we were there. They wanted to give me a card (room key) in a sleeve with the room number on it plus the name of the hotel . so if you lost them they could be in your room before you even realised . Only one person in the lobby no security. I made him give me one without the number on. The lights in the bathroom kept going on and off. Running a bath the water came out of the shower at the same time soaking everywhere. Toilet seat was peeling. The noise was unbearable at night, was told at 1.30am that it was an ice machine. We moved next day. A few yards from the hotel is a bus stop. Just as we got to it a man sitting in a wheelchair was urinating. A few yards past that was a group of drop outs , they all looked as if they were on drugs. We went to the hotel from a cruise all booked by ADORE CRUISES. I saw the address nr union square and thought that will be ok. WHAT A DIFFERENCE A COUPLE OF BLOOKS MAKE. Breakfast , thin plastic knifes and forks, cheapest paper plates, toast was ok.

  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank poppie65
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PatelVik16, General Manager at Super 8 San Francisco/Union Square Area, responded to this review, 22 July 2014
Thank you for your detailed response. I will attempt to answer as many things as I can. Our key card sleeves are standard by Super 8 brand with the Wyndham group. I can understand that if you lose your key card it may end up in someone else's hands. 90% of guests prefer to have the hotel logo and room number on it. This is why a multi-billion dollar company would make that a standard. We are located downtown, we are literally across the street from 4-5 star hotels such as the Hilton and Serrano hotels. We have a 24-hour front desk service, so do our neighbors the Orange Village hostel and the Merrakech restaurant. I apologize for any noise from the ice machine and bus stop noises, again we are downtown in the busiest street of San Francisco.
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Level Contributor
36 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
3 of 5 bubbles Reviewed 16 April 2014

Our room was small but clean and the bed was comfortable. The only disadvantage was that the central heating pipes made it over-warm.The bathroom seemed almost the same size as the room and was light and airy. Unfortunately the fridge did not work and the toilet overflowed but not until our last day. We still thought it was good value for its location alone as it was so convenient for transport and many of the things we came to see were within walking distance. The breakfast was adequate but the breakfast room was way too small. The staff were extremely friendly and helpful. A good place to stay if you want to be centrally located.

  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank poetryeuropa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PatelVik16, Public Relations Manager at Super 8 San Francisco/Union Square Area, responded to this review, 23 July 2014
Thank you for staying with us. We apologize for your inconvenience. We have made sure everything is working in the rooms.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Super 8 San Francisco/Union Square Area

Property: Super 8 San Francisco/Union Square Area
Address: 415 Ofarrell St, San Francisco, CA 94102-2009
Phone Number:
Region: United States > California > San Francisco
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Shuttle Bus service Wheelchair access
Hotel Style:
Ranked #156 of 228 Hotels in San Francisco
Price Range (Based on Average Rates): ££
Hotel Class:2 star — Super 8 San Francisco/Union Square Area 2*
Number of rooms: 53
Reservation Options:
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Also Known As:
Super 8 San Francisco/Union Square Area Hotel San Francisco
Alexander Hotel San Francisco

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