We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Lovely room, great location”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 13 more sites!
Hotel Carlton, a Joie de Vivre hotel
Ranked #45 of 229 Hotels in San Francisco
Certificate of Excellence
GreenLeadersPlatinum level
Wellington, New Zealand
1 review
“Lovely room, great location”
Reviewed 13 January 2014

But by far, the most enjoyable part of staying here were the staff. All were friendly and enthusiastic toward us and our adventures.
The one complaint, and it isn't minor, is the acoustic separation between rooms. One's sleeping expereince is very much dependent on the amount of noise being generated in the room next door. Hope that you get good neighbours.

Room Tip: corner room was fantastic for us.
See more room tips
  • Stayed January 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank Morten G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel M, Manager at Hotel Carlton, a Joie de Vivre hotel, responded to this review, 14 January 2014
We're thankful to have been able to your your recent stay in San Francisco, and we thank you for taking the time to share the experience with us. Hospitality is at the forefront of all we do, so we're happy to hear that the outgoing efforts of the team left such an indelible impression on you. We'd certainly love to have you back soon, and we look forward to the chance of showcasing some of the rooms on site that will surely offer the sanctuary you referenced here. Many thanks for your review, and all our best until we see you again!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

2,809 reviews from our community

Traveller rating
    1,175
    1,128
    366
    97
    43
See reviews for
379
1,269
168
309
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (448)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • Finnish first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Sydney
Level 6 Contributor
165 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 89 helpful votes
Reviewed 10 January 2014

We stayed for 6 nights. We received a complimentary upgrade on arrival and the rooms was very spacious, bright and clean. This is a good base for exploring San Francisco. It is a good 15 minute walk to union square and probably 20 minutes to the metro at Powell st. However the hotel is excellent quality so if you don't mind a walk then I would recommend it.

  • Stayed December 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
1 Thank Emma071
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel M, Manager at Hotel Carlton, a Joie de Vivre hotel, responded to this review, 11 January 2014
Thanks for being a guest of our Hotel Carlton and for taking the opportunity to reach out with such a kind review. it's an absolute pleasure to be able to offer our site and its accessibility to your regional explorations, and we hope to hear more from you in the new year ahead. Thanks again for your time and review!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Salem, OR
Level 6 Contributor
109 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 9 January 2014

We had two rooms for a one night stay with 2 couples. Staff as very friendly - the desk clerk a real character - fun signing in. They put us in adjoining rooms - very convenient. This is an old building but rooms have been upgraded, well appointed, attractively decorated and comfortable. Elevator is the smallest we had ever seen! Take the stairs - its a good workout! Valet parking, while garage is apparently some distance away, was very prompt. Good location with several delis and coffee shops nearby. Would certainly stay here again.

  • Stayed December 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank justakiwi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel M, Manager at Hotel Carlton, a Joie de Vivre hotel, responded to this review, 11 January 2014
We're so happy to have been able to share our historic site and services with you and your friends, and we thank you for taking the time to share such kind words of your visit with us. We'd certainly love to have you back and to introduce you to even more of our site, services and region, and we encourage you to reach out as you stage return travels to the area. All our best on the new year ahead; we hope to see you again soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Chicago, Illinois
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 9 January 2014

I couldn't have been happier with the Hotel Carlton. It provided us a great, spacious, and clean room for a low rate in a great neighborhood. That would have been enough, but the friendliness and efficiency of the staff was the icing on the cake. I spent two nights of my honeymoon here. The first night only added to an already pleasurable beginning of my week. The second night, a week after the first, was unplanned due to a flight cancellation, in which case the nice people at the Hotel Carlton added some pleasantness to an otherwise frustrating situation. In both cases, it was a score staying here.

There is only one hotel I'll stay at in San Francisco and it is the Hotel Carlton.

  • Stayed December 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank David B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel M, Manager at Hotel Carlton, a Joie de Vivre hotel, responded to this review, 11 January 2014
Thanks so much for sharing your travels and review with us, David. We're thrilled to hear that our outgoing hospitality was able to lend ease to your frustrations--we certainly understand how the situation can feel. Our team is always ready to welcome you back with our unmatched hospitality, and we hope to see more of you in the new year ahead. All our best, and thanks again for your time and review!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Fresno, California
Level 3 Contributor
12 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 9 January 2014

I used to work as a concierge so I had very high expectations. I specifically chose this hotel because of its location and its reputation. I was told by colleagues they have a birthday celebration package. I was greeted with authentic friendliness. I was given a bottle of wine and a gift of the world a beach ball. The staff sung happy birthday to me. They were as excited about my birthday as I was. I loved the room the elegant and eclectic architectural elements worked well together. The chairs were comfortable and appropriate for their purpose. A comfy chair for reading and a hard back chair for tasks at the desk. The understated color palette I enjoyed with pop colors. I really liked the original photos and pieces of furniture. The hotels restaurant the Saha has fusion Arabic food. A complete surprise and worth the price. I love tea in the afternoon and the filtered water was a dream come true.. Restaurants, coffee houses and transportation are everwhere. But what made it very special was the staff who made you feel welcome and at home. Bravo and I would stay again.

Room Tip: Ask about their packages. Avoid the rooms on the lower floors. Hear too much street traffic and the...
See more room tips
  • Stayed January 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank vivian s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel M, Manager at Hotel Carlton, a Joie de Vivre hotel, responded to this review, 11 January 2014
We're so happy to have been able to celebrate your birthday alongside you, Vivian, and we thank you for reaching out with such exceptional feedback of the experience. It's a great pleasure to offer a comfortable space and our signature hospitality to your special day, and we'll most certainly share your praises with the team. We'd love to host you again soon, and we encourage you to reach out the next time you're in the area. Many thanks again, and happy birthday to you!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level 6 Contributor
78 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
Reviewed 8 January 2014 via mobile

We came back to the Carlton because of the price and the location. It is so easy to get to a bus or the California cable car. The neighborhood is quiet and easy to walk. When we arrived at 9 am we left our bags and told the clerk we were there for our second time. She upgraded us to a 9th floor renovated room which had a nice east facing view of the city. It had a walk in closet a smallish bathroom and an adequate room. The bed was good and the keurig was a nice touch. The staff was always helpful and very attentive. There are plenty of good restaurants in the area and with a bus pass you can get anywhere in about 10-15 minutes max. The sfmta site has interactive route maps which show where the next bus is and it's direction. Overall this is a nice place to stay especially in a town where most of your time is out of the room.

Stayed January 2014, travelled as a couple
Helpful?
1 Thank Worldtex
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel M, Manager at Hotel Carlton, a Joie de Vivre hotel, responded to this review, 9 January 2014
We're so happy to hear that our friendly hospitality drew you back, and we appreciate you lending such exceptional words of your visits. We pride ourselves on our outgoing efforts, and it's always a pleasure to hear from valued guests like yourself. We'd love the opportunity to host you again, and we hope that you'll reach out to the team the next time your in San Francisco. All our best, and thanks again!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Monterey, California
Level 3 Contributor
19 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 8 January 2014

I stayed at the Hotel Carlton to attend a wedding and had a great experience. The staff was excellent, and the room was spacious and comfortable. The wedding reception was held in their restaurant, Saha, where we were treated to excellent food and service, along with a pleasant atmosphere. The only difficulty/confusion that I experienced was with parking. There doesn't seem to be spaces in front of the hotel to valet, so I parked in the garage across the street for $20 a night, which was probably less expensive anyway.

Room Tip: I was in Room 606. Very spacious with a ceiling fan and large closet. View was so/so.
See more room tips
  • Stayed December 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank WisconsinsFinest
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel M, Manager at Hotel Carlton, a Joie de Vivre hotel, responded to this review, 11 January 2014
We're certainly happy to have had you as our recent guest, and we thank you for taking the time to reach out with such kind feedback of the experience. We'd love to have you back again soon, and we encourage you to reach out to the team for assistance with booking, parking, or any of your other associated travel needs. Many thanks, and all our best until we see you again!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these San Francisco hotels
Union Square
Chancellor Hotel on Union Square
Chancellor Hotel on Union Square
#14 of 229 in San Francisco
5,238 reviews
SoMa
The Mosser
The Mosser
#92 of 229 in San Francisco
2,334 reviews
Show Prices
Show Prices
Show Prices
Nob Hill
Stanford Court San Francisco
Stanford Court San Francisco
#60 of 229 in San Francisco
4,649 reviews
Union Square
Handlery Union Square Hotel
Handlery Union Square Hotel
#69 of 229 in San Francisco
3,965 reviews
Union Square
Hotel Rex, a Joie de Vivre hotel
Hotel Rex, a Joie de Vivre hotel
#59 of 229 in San Francisco
1,662 reviews
Show Prices
Show Prices
Show Prices

Been to Hotel Carlton, a Joie de Vivre hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hotel Carlton, a Joie de Vivre hotel

Property: Hotel Carlton, a Joie de Vivre hotel
Address: 1075 Sutter Street, San Francisco, CA 94109-5817
Phone Number:
Region: United States > California > San Francisco
Amenities:
Bar / Lounge Business Centre with Internet Access Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Suites Wheelchair access
Hotel Style:
#3 Green Hotel in San Francisco
#36 Family Hotel in San Francisco
#41 Romantic Hotel in San Francisco
#51 Business Hotel in San Francisco
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Hotel Carlton, a Joie de Vivre hotel 3*
Number of rooms: 161
Official Description (provided by the hotel):
The historic Hotel Carlton offers an international ambiance paired with outstanding guest service. Built in 1927, this nine-story San Francisco hotel is 3 blocks from the California Street cable car line, 6 blocks from Union Square, 8 blocks from the main entrance to Chinatown and 9 blocks from Civic Center. Complimentary evening wine receptions are held in Hotel Carlton's lobby nightly and feature live music from local artists. In addition, Hotel Carlton provides complimentary wireless internet to all guests; upgraded bandwidth is also available (surcharge applies). Recently renovated, all 161 non-smoking guestrooms at Hotel Carlton feature remodeled bathrooms including decorative floor and wall tiling, new vanities and sinks. The public spaces showcase cross-cultural design that incorporates treasures from Africa, India, Nepal, Laos and Asia. Our restaurant Saha features award-winning Arabic Fusion cuisine. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Southall Travel, Odigeo, Hotels.com, Evoline ltd, Ebookers, Cancelon, HotelQuickly and getaroom.com so you can book your Hotel Carlton, a Joie de Vivre hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Carlton Hotel San Francisco
Hotel Carlton San Francisco

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing