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“Excellent choice”

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Hotel Carlton, a Joie de Vivre hotel
Ranked #45 of 231 Hotels in San Francisco
Certificate of Excellence
GreenLeadersPlatinum level
Reviewed 25 May 2014

The Hotel is approximately 20 minutes walk from Union Square and Market Street . I stayed 7 days at the hotel with a group of 5 people . Everyone in his room and all the hotel elegiaram . We were on the seventh , eighth and ninth floors. The rooms were not air conditioned , have a ceiling fan , but as we were now in May and was a pleasant climate nobody missed the air. My room was quite large with an excellent bathroom . The internet worked perfectly in the room above the table there is an outlet for charging gadgets with usb , excellent ports . Parking is not cheap but in San Francisco park is very expensive, and if we still have the hotel convenient to deliver the key at reception and car solicitaro by direct telephone at reception . The breakfast is paid and the restaurant is on the ground , but the day we went we were not well attended and not returned more even because there are several options in the city . Next to the hotel there is a supermarket . The hotel is clean and the room was serviced every day , I recommend the hotel.

Room Tip: The highest rooms can I ensure that they are good .
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  • Stayed: May 2014, travelled on business
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Thank Perivaldo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pam J, General Manager at Hotel Carlton, a Joie de Vivre hotel, responded to this reviewResponded 27 May 2014

Thank you for your great review! We are happy you enjoyed our new upgraded bathrooms and found the guestroom spacious at Hotel Carlton. We are also happy that you were happy with the neighborhood and its proximity to the areas of San Francisco you wanted to visit.

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1,103 - 1,109 of 3,020 reviews

Reviewed 25 May 2014

Had a fantastic experience at Carlton Hotel. I can not speak any higher of the staff. They went out of their way to make us feel like special guests. Even though our arrival was a day later than originally booked, we were well looked after. The room was a good size, comfortable and clean with the view. As a first time visitors to San Francisco we were assisted in every possible way. The Hotel is located very close to the city center and transport. We could not ask for more from this cozy yet elegant place. By far the best experience I have had at a hotel.
Special thanks to Emelie and Roumel for being so wonderful and making our stay at Carlton so pleasant.
Lena

Stayed: May 2014, travelled with friends
3  Thank Lena D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jamie L, Front Office Manager at Hotel Carlton, a Joie de Vivre hotel, responded to this reviewResponded 25 May 2014

Hi Lena! Thank you so much for the fantastic review! I am so glad to hear that everyone at Hotel Carlton went above and beyond your expectations of service and in particular that Roumel and Emelie made you feel right at home! I hope you enjoyed all of the recommendations as a first time visitor as well!

We hope to see you on your next time to San Francisco Lena! Thank you again!

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Reviewed 20 May 2014

I stayed here for 3 nights on 1st May with my family.When we arrived the lovely guys on reception were very welcoming and even though we had arrived after the complimentary wine time 5.30-6 they arranged for some to be brought specially to us when we were ready to go out in the evening. We needed a fridge for my son's milk and a cot and they arranged for it straight away, they even showed me the microwave so we could heat it up too. The rooms are well decorated and comfortable. You can walk to nearby places fora drink or food. The staff arranged taxis for us to the pier too. Nothing was too much trouble . so very family friendly for people with young kids.

Stayed: May 2014, travelled with family
2  Thank Faff14
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pam J, General Manager at Hotel Carlton, a Joie de Vivre hotel, responded to this reviewResponded 21 May 2014

Thank you for your fantastic review of your family's stay at Hotel Carlton. We are happy you found the team helpful and welcoming and that the accommodations suited your family's needs. We hope you visit us again soon!

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Reviewed 19 May 2014

We got a really got time in the hotel, the beds are very comfortable. The room service is great, it's always clean. They are a lot of stores/restaurants around the hotel. also it's very easy to take public transportation from the hotel to any place like fisherman's wharf, union square, ...
The staff is great they let you know all the good place to go near by the hotel always with the smile.

  • Stayed: May 2014, travelled with family
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1  Thank maximilienmichel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pam J, General Manager at Hotel Carlton, a Joie de Vivre hotel, responded to this reviewResponded 20 May 2014

We are so happy you had a great stay at Hotel Carlton and the staff were able to make great recommendations on where to go in San Francisco. We hope you visit us again soon!

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Reviewed 19 May 2014

We enjoyed our time at the Carlton, it was easy to walk everywhere in the city. The room was comfortable, a little noisy from the neighbours but overall a good location. We loved the wine reception each evening and found the staff helpful.

Room Tip: Ask for a room on one of the upper floors to get away from street noise.
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  • Stayed: May 2014, travelled as a couple
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2  Thank Elana1227
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pam J, General Manager at Hotel Carlton, a Joie de Vivre hotel, responded to this reviewResponded 20 May 2014

Elana, thank you for your review. We are thrilled you enjoyed discovering our neighborhood and had a comfortable stay at Hotel Carlton. We are also happy that you were able to join us for our nightly wine reception with live music while you were at the hotel.

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Reviewed 17 May 2014

The guys that run this place are fun and anxious to assist in any way they an with your stay in SF. It is good value for money at approx $200 per night (May, no breakfast) as it is centrally located, close to trams and transport.
However, the lack of A/C is an issue and the fan was barely adequate. City noise to be expected, but otherwise comfortable and pleasant stay.
Off site parking is $30 per night.

Room Tip: Ask about quieter rooms - we didn't and I suspect there are some
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  • Stayed: May 2014, travelled as a couple
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2  Thank Mike J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pam J, General Manager at Hotel Carlton, a Joie de Vivre hotel, responded to this reviewResponded 19 May 2014

We are so happy you enjoyed our staff's sense of humor and felt well cared for while at Hotel Carlton. We also are pleased that you liked the neighborhood of the hotel with all of the unique restaurants, nightlife and shopping as well as the transportation alternatives. We hope to see you back the next time you visit San Francisco.

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Reviewed 17 May 2014

We had a very lovely stay at the Carlton Hotel. From the moment we arrived, the staff was amazing. They are friendly, helpful and funny. Everyone seems to have a vested interest in making you feel at home. The room was lovely and always smelled softly of lavender. The beds were very comfortable and the decor is very nice. I would stay here again, without a doubt. It is in a very convenient location and the staff will let you know which areas to stay away from.

  • Stayed: April 2014, travelled with friends
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Review collected in partnership with this hotel
1  Thank liz s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pam J, General Manager at Hotel Carlton, a Joie de Vivre hotel, responded to this reviewResponded 19 May 2014

We are so happy that Hotel Carlton felt like your home away from home while visiting San Francisco. Thank you for your kind comments about our clean fresh lavender scents throughout the building and comfortable accommodations. We hope to see you again soon!

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Additional Information about Hotel Carlton, a Joie de Vivre hotel

Address: 1075 Sutter Street, San Francisco, CA 94109-5817
Phone Number:
Region: United States > California > San Francisco
Amenities:
Bar / Lounge Business Centre with Internet Access Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Suites Wheelchair access
Hotel Style:
#3 Green Hotel in San Francisco
#41 Romantic Hotel in San Francisco
#51 Business Hotel in San Francisco
Price Range: £109 - £313 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Carlton, a Joie de Vivre hotel 3*
Number of rooms: 161
Official Description (provided by the hotel):
The historic Hotel Carlton offers an international ambiance paired with outstanding guest service. Built in 1927, this nine-story San Francisco hotel is 3 blocks from the California Street cable car line, 6 blocks from Union Square, 8 blocks from the main entrance to Chinatown and 9 blocks from Civic Center. Complimentary evening wine receptions are held in Hotel Carlton's lobby nightly and feature live music from local artists. In addition, Hotel Carlton provides complimentary wireless internet to all guests; upgraded bandwidth is also available (surcharge applies). Recently renovated, all 161 non-smoking guestrooms at Hotel Carlton feature remodeled bathrooms including decorative floor and wall tiling, new vanities and sinks. The public spaces showcase cross-cultural design that incorporates treasures from Africa, India, Nepal, Laos and Asia. Our restaurant Saha features award-winning Arabic Fusion cuisine. ... more   less 
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Also Known As:
Carlton Hotel San Francisco
Hotel Carlton San Francisco

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