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“An Affordable Nice Old Hotel”

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Hotel Carlton, a Joie de Vivre hotel
Ranked #47 of 230 Hotels in San Francisco
Certificate of Excellence
GreenLeadersPlatinum level
Reviewed 17 June 2014

Clean comfortable hotel on lower Nob Hill. Wine in the evening with music. This old hotel has lots of history. Survived the earthquake and was a Speakeasy. The staff was very friendly and made you fell welcome.

  • Stayed: May 2014, travelled with family
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2  Thank MossGlen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pam J, General Manager at Hotel Carlton, a Joie de Vivre hotel, responded to this reviewResponded 19 June 2014

Thank you MossGlen for your great review! We are so happy you enjoyed the staff, history of the hotel and the wine reception while you were our guest. We hope to see you back at the hotel soon!

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1,008 - 1,014 of 2,932 reviews

Reviewed 17 June 2014

Bottle of wine on arrival (sign up for the Joy of Life Club). Beautiful room. Friendly staff. Great price. What more can you ask for? The Hotel Carlton made our trip to San Francisco great! Considering the astronomical hotel prices in SF, this is a great deal!

  • Stayed: June 2014, travelled as a couple
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3  Thank kidsdo2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pam J, General Manager at Hotel Carlton, a Joie de Vivre hotel, responded to this reviewResponded 19 June 2014

We are so happy you enjoyed your stay at Hotel Carlton and found it to be a great value in San Francisco. We recently completed a bathroom renovation in all guestrooms and have made some upgrades to the City View guestrooms with 42" televisions, blackout drapery, iHome alarm clocks, and more. It's great that you enjoyed the new decor and amenities. We hope to see you again the next time your travel brings you to San Francisco!

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Reviewed 14 June 2014

We chose to stay at Hotel Carlton as it is close to our son's apartment and he referred us here. We loved the warm welcome from the minute we arrived, as well as the pleasant greetings, sense of humor and attentiveness of all the staff throughout our stay.

  • Stayed: June 2014, travelled with family
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3  Thank Franorahma
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jamie L, Front Office Manager at Hotel Carlton, a Joie de Vivre hotel, responded to this reviewResponded 16 June 2014

Thank you Franorahma for the great review and kind words about our staff! I am so glad to hear that your experienced the warm welcome and great service I know our staff is capable of delivering and hope that it truly made you feel at home in the city while visiting your son. Come see us again soon!

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Reviewed 14 June 2014

We stayed at the Carlton hotel in May 2014 for 3 nights. The front counter staff,Gio and the other guys went out of their way to make our stay memorable. The free wine in the afternoon was excellent. We could hear some noise from the other rooms but we would definitely stay at this hotel again. Well done!

  • Stayed: May 2014, travelled as a couple
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2  Thank Lynn375
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jamie L, Front Office Manager at Hotel Carlton, a Joie de Vivre hotel, responded to this reviewResponded 16 June 2014

Thank you Lynn375 for the wonderful review! I am so glad to hear that Gio as well as the rest of the staff went above and beyond to make your stay memorable! We're so glad that you enjoyed the wine reception in the evening and would enjoy returning to the Hotel Carlton in the future! Thank you again! Come see us soon!

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Reviewed 5 June 2014

i want to write a graeat review for them!!!!
we stayed at the carlton hotel for 2 nights in may as a part of a longer road trip araound california.
the hotel facilities, lobby area and the rooms were all very nice!!!
the staff was very friendly!!! we got a gift- a bottle of wine and pralines- such a lovely welcome !!!
every time again!!!thanks!!

Room Tip: rooms on the south side are quieter
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  • Stayed: May 2014, travelled with family
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Thank heike s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jamie L, Front Office Manager at Hotel Carlton, a Joie de Vivre hotel, responded to this reviewResponded 6 June 2014

Thank you for the wonderful review Heike S.! I'm so glad to hear you enjoyed your stay and enjoyed the pralines and wine upon your arrival! We hope your travels brings you back to beautiful California again! Remember that you've got a home in San Francisco!

Safe Travels!

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Reviewed 5 June 2014

My elderly aunt and I stayed at the Carlton for 3 night in April after a family wedding in Las Vegas...what a contrast! I have never met such helpful, friendly staff in a hotel before, nothing was too much trouble....confusion over our flights back to the Uk?..no problem for Gio and Theo...they soon sorted that out for us with United Airlines. The evening wine tasting was a total delight made more so by Theo on the keyboards!!!
When we went to Fishermans Wharf I was so glad we werent staying in a hotel there...too noisy and crowded, whereas Sutter Street was nice and quiet. So top marks for the Carlton, just that little bit more interesting than your run of the mill hotel.....cheers, Carlton!!

Room Tip: Rooms on South side had very little noise from outside
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  • Stayed: April 2014, travelled with family
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1  Thank upgrade1st
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jamie L, Front Office Manager at Hotel Carlton, a Joie de Vivre hotel, responded to this reviewResponded 6 June 2014

Thank you so much for the great review Upgrade1st! I am delighted to hear that Gio and Theo were able to make your stay that much more enjoyable and that you found Hotel Carlton to be very well located for your travels and sightseeing adventures!

Come visit us again soon!

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Reviewed 31 May 2014

I recently returned from a two night stay at Hotel Carlton. It was the first stop on a 10 night trip and ended up being the absolute highlight. On checking in, Theo noticed it was my friend's birthday the day we were checking out and presented her with a gift of wine and a cute blow up globe - such a lovely welcome. The rooms are modest but really well presented. It was nice having a large walk in wardrobe to place out suitcases as I get frustrated with these in the way. Customer service was exemplary for our entire stay with the front desk providing great tips on restaurants, public transport and sights.
I will definitely be staying here on upcoming trips to San Francisco and recommending it to friends also.

  • Stayed: May 2014, travelled with friends
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2  Thank Jen M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jamie L, Front Office Manager at Hotel Carlton, a Joie de Vivre hotel, responded to this reviewResponded 31 May 2014

Hi Jen,

Thank you so much for the fantastic review! I am so happy to hear that your friend enjoyed her birthday weekend and that we were able be make her feel special during your travels! I am glad to hear that you were pleased with the accommodations as well as the large closet space as suitcases are something I grow frustrated with during my travels as well! :)

Thank you for helping us spread the word about Hotel Carlton and don't forget you've got a home in San Francisco! Come visit us again!

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Additional Information about Hotel Carlton, a Joie de Vivre hotel

Address: 1075 Sutter Street, San Francisco, CA 94109-5817
Phone Number:
Region: United States > California > San Francisco
Amenities:
Bar / Lounge Business Centre with Internet Access Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Suites Wheelchair access
Hotel Style:
#3 Green Hotel in San Francisco
#36 Family Hotel in San Francisco
#41 Romantic Hotel in San Francisco
#51 Business Hotel in San Francisco
Price Range: £96 - £285 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Carlton, a Joie de Vivre hotel 3*
Number of rooms: 161
Official Description (provided by the hotel):
The historic Hotel Carlton offers an international ambiance paired with outstanding guest service. Built in 1927, this nine-story San Francisco hotel is 3 blocks from the California Street cable car line, 6 blocks from Union Square, 8 blocks from the main entrance to Chinatown and 9 blocks from Civic Center. Complimentary evening wine receptions are held in Hotel Carlton's lobby nightly and feature live music from local artists. In addition, Hotel Carlton provides complimentary wireless internet to all guests; upgraded bandwidth is also available (surcharge applies). Recently renovated, all 161 non-smoking guestrooms at Hotel Carlton feature remodeled bathrooms including decorative floor and wall tiling, new vanities and sinks. The public spaces showcase cross-cultural design that incorporates treasures from Africa, India, Nepal, Laos and Asia. Our restaurant Saha features award-winning Arabic Fusion cuisine. ... more   less 
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Also Known As:
Carlton Hotel San Francisco
Hotel Carlton San Francisco

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