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“Nice stay in San Francisco” 4 of 5 bubbles
Review of Comfort Inn by the Bay

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Comfort Inn by the Bay
Ranked #107 of 227 Hotels in San Francisco
Cleveland, Ohio
Level Contributor
19 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
“Nice stay in San Francisco”
4 of 5 bubbles Reviewed 28 June 2014

I at least owe the Comfort Inn by the Bay a nice review for bailing my wife and I out of a jam. Across the country on a California roadtrip we couldn't understand why San Francisco was so outrageously expensive. We were booking our way up the coast by using opaque booking sites. Evidently there was a convention in SF the same days we wanted to be SF. Hotels were going for outrageous prices. When a reasonable rate (still the most expensive hotel I have ever booked via opaque sites) hit I booked and we ended up here. The hotel has a great location in walking distance to shops on Chestnut, Fisherman's Wharf, Lombard St, and Polk Ave nightlife. The 47 Muni stops close and will take you to AT&T Park. The hotel offers a hot breakfast as well.

The rooms are dated, but that is the only complaint I have with the SF Comfort Inn. But even then, you still get a flat screen LCD. I truly think they just need to rip down the wallpaper and update the bathrooms and they'd be golden.

  • Stayed June 2014, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank awval999
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,097 reviews from our community

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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
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English first
Level Contributor
97 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
5 of 5 bubbles Reviewed 13 June 2014 via mobile

We visited San Francisco for the 4th time and every time we have selected a different hotel. This one has a great location. Most of all had a parking garage which you do not find in San Francisco very easily. The beds are comftable and queen size. Two in each room. Very clean and owners have a great attitude to visitors. We were at room 222 in the first floor and liked it a lot. Great for the price too.

Stayed June 2014
Helpful?
1 Thank Marviech
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
COMF_SFO, General Manager at Comfort Inn by the Bay, responded to this review, 16 June 2014
Thank you for your business!
Wayland K. Campbell
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Edinburgh, United Kingdom
Level Contributor
32 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
4 of 5 bubbles Reviewed 11 June 2014 via mobile

A delayed flight meant we didn't spend as much time in SF as planned but this hotel helped to soften the blow, even holding our room for us.
Room was spacious and bed very comfortable (our room view was very poor but this was irrelevant under the circumstances) and the included breakfast was plentiful and enjoyable.
Best feature is the location. Close enough to fishermans wharf area and all it's attractions but just out of reach of the high prices of that area. On a main route, so transport links are ideal, and in what appears to be a safe part of town. Hotel will also arrange your airport shuttle too.
Would choose again if returning to the bay.

Stayed May 2014
Helpful?
2 Thank SteveLynn_10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
COMF_SFO, General Manager at Comfort Inn by the Bay, responded to this review, 16 June 2014
Thank you for the positive review. We look forward to seeing you in the near future.
Wayland K. Campbell
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Midlothian, Texas
Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 bubbles Reviewed 5 June 2014

Had mixed emotions about staying here from checking out the reviews. Have to say I was pleasantly surprised. Didn't have a single problem. Room was fine, employees were nice, breakfast was fine and location was fine. I would stay here again!!

  • Stayed May 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Monica64_12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
COMF_SFO, General Manager at Comfort Inn by the Bay, responded to this review, 6 June 2014
Thank you fro your business and taking the time to post your comments. We hope to see you again in the near future.
Wayland K. Campbell
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bognor Regis, United Kingdom
Level Contributor
76 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 bubbles Reviewed 1 June 2014

After looking at endless hotels in different areas and price ranges we finally chose comfort inn by the bay and as the title says it ticked all boxes. Location good on bus route, check in quick , room large,clean and comfortable beds. Despite reading negative reviews about wifi and the lifts no problem with either during our 5night stay. Breakfast area plenty of tables, clean and well stocked. Overall a good clean comfortable safe hotel to explore what is a beautiful city.

  • Stayed April 2014, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank burf97
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
COMF_SFO, General Manager at Comfort Inn by the Bay, responded to this review, 2 June 2014
We truly appreciate your kind review. Please call us anytime you need another relaxing weekend away.
Wayland K. Campbell
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Tomah, Wisconsin
Level Contributor
15 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 bubbles Reviewed 1 June 2014

We were looking to stay near Fisherman's Wharf. We were not renting a car so needed easy access to the local sights. It was good location for us to walk about. We paid extra for a room with a bay view but the dirty window made it hard to enjoy the view. We had issues with the shower...did not work well, very fussy to get water temp just right as well as the flow was not very strong. Our hairdryer blew out and it was immediately replaced but the outlet it was in had issues since we had to hit the reset button often to use the outlet. The breakfast staff (Cruz) was very helpful and friendly...kept everything well stocked and area clean. The food was simple but at least you could start the day off with a bite to eat.

  • Stayed May 2014, travelled with family
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
3 Thank mary p
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
COMF_SFO, General Manager at Comfort Inn by the Bay, responded to this review, 2 June 2014
Clearly we were not performing to our usual standards that day, and for that I sincerely apologize. I have reviewed your feedback in detail with our staff. We welcome all constructive criticism, as it helps us to get better.
I will pass on your positive coment to Cruz and hopefully we another to serve you in the near future.
Wayland K. Campbell
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Boston, Massachusetts
Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 bubbles Reviewed 28 May 2014

This is a very nice place to stay if you are visiting the Bay Area. Our son lives there and it is a great place to visit, especially since we are from the Northeast. The hotel is convient to everything. I wouls definitely recommend it.

Stayed May 2014, travelled with family
Helpful?
1 Thank Ed M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
COMF_SFO, General Manager at Comfort Inn by the Bay, responded to this review, 29 May 2014
We are so happy to hear you enjoyed the hotel. We hope you are able to visit your son again in the near future.
Wayland K. Campbell
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Comfort Inn by the Bay

Property: Comfort Inn by the Bay
Address: 2775 Van Ness Avenue, San Francisco, CA 94109-1497
Phone Number:
Region: United States > California > San Francisco > Marina District
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Wheelchair access
Hotel Style:
Ranked #107 of 227 Hotels in San Francisco
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — Comfort Inn by the Bay 2.5*
Number of rooms: 138
Official Description (provided by the hotel):
The Comfort Inn® By the Bay is conveniently located off U.S. 101, near Fisherman's Wharf, the San Francisco Marina Yacht Harbor, Fort Mason Center, Union Street and Lombard Street, the World's Crookedest Street. This San Francisco, CA hotel is close to popular attractions, including AT&T Park, the Golden Gate Bridge, San Francisco Chinatown and the San Francisco Civic Center Plaza. ... more   less 
Reservation Options:
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Also Known As:
Comfort Inn By The Bay Hotel San Francisco
Comfort Inn San Francisco
Comfort Inn Bay San Francisco
San Francisco Comfort Inn

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