My wife & I had a great stay. While everything is actually new and modern, it all has the feel of an old family-owned inn in Europe or perhaps a Bed & Breakfast. The clawfoot tub, the old-style caged elevator, and the decorations all add to that feel in the best way.
It's very conveniently located right on the cable car line just a few short blocks from Union Square. However, we never heard any street noise in the evenings or at night, even though our windows were open all night long.
The staff was wonderful. The lady at the front desk showed an amazing amount of patience with a very confused customer on the phone, finding several ways to explain the most basic details of the hotel until the customer understood.
I would gladly recommend this hotel to anyone and would be happy to stay there again if I should ever return to San Francisco.More
- Free Wifi