We stayed here for 6 nights of our honeymoon and enjoyed our visit.
The location was great and it was easy to navigate the city from the hotel. It's a shame that the roof top bar was closed and being refurbished as a conference centre as many people said to us that the best views of the city had previously been from the bar.
We ate in the hotel on one evening, just having pizza as most of the dishes were beyond our budget. The pizza was good but there are so many great restaurants nearby that it was more appealing to eat out.
Despite leaving a decent tip for the maid every day we didn't have our tea/coffee tray replenished unless we specifically asked which was a little disappointing. I've never had this in a hotel before, usually it is replenished as standard.
The toiletries were nice and the room was a generous size with a great view. The closet was huge and the fridge was a good size also.
The phone charges were extortionate - three times as much to phone the uk as any of the other hotels we stayed in on this holiday!! And the info for costs wasn't easy to find which was frustrating.
So, overall the hotel itself was great - very attractive, great location and very clean. However I felt the service was a little lacking and additional costs were too high.
I would recommend the hotel due to the positives but would recommend eating out, leaving notes for the maid if you want your coffee replenishing, and avoid using the phone.
- Official Description (provided by the hotel):
- Located in the heart of the city, the newly renovated Grand Hyatt is steps away form World Premier Shopping, cable cars, Chinatown, the Convention Center. Guests at Grand Hyatt enjoy exquisite comfort & amenities including a complimentary Fitness Center, daily newspapers, free internet access at OneUP restaurant and lobby area and the ultimate sleep experience in a "Grand Bed". ... more less
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- Also Known As:
- Grand Hyatt San Francisco Hotel San Francisco
- San Francisco Grand Hyatt
- Hyatt San Francisco
- San Francisco Hyatt