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“Very poor value”
Review of Harbor Court Hotel

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Harbor Court Hotel
Ranked #40 of 230 Hotels in San Francisco
Certificate of Excellence
GreenLeadersBronze level
Reviewed 9 June 2014

I booked this as it was my partner's birthday and assumed that the price I paid of £253 ($425) for the night, would give us something above the average. Sadly It didn't even match what I had paid £65 a night for in various motels on this trip.
The view wasn't bad but the room was small. The fully mirrored wall did nothing to change the size or the perception. The window frame was broken and the AC control box was detached from the wall and only hanging on to the wires dangling out of the wall. When I mentioned this I was asked if I'd raised this with anyone. My answer was why didn't they know already? Were their staff that uninvolved with the company?

The next morning we left a do not disturb sign on the room, went out quickly and came back to find somebody had been in and left a breakfast tray in there. This despite being told they would knock and leave it outside. Not a major issue, but another example of left and right not knowing each other.
We asked for some sort of tea / coffee maker to be bought up, as there was not one in the room. We were told 10 minutes. An hour later a percolator and one cup appeared - for the 2 of us. Fortunately we had been travelling with some spare mugs and used one of them. That disappeared when we turned our backs and the breakfast tray was taken away.

The swimming pool is next door at the YMCA. They wanted $65 to park the car. 50 yards away there was a secure multi story park that cost us less than $20. Meals were in rooms. The whole thing felt like a charade. We spent the next 3 nights in a luxury apartment overlooking this hotel. It cost a third of what we paid for this place and felt 100 times better.

There' s a fair chance we will not return.

Stayed: September 2013, travelled as a couple
6  Thank mrdeeping
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed 8 June 2014

I stay in San Francisco over a dozen times a year. There are some really great values, but Harbor Court is one of the best. For a small hotel, there is a nice lobby for relaxing, having the free happy hour wine and morning coffee. If you can get a room on the east side of the hotel, the view across San Francisco Bay is spectacular. The rooms are well kept and staff are very service oriented. My sole quibble is that there is not a rest room in the lobby area. Guests must use the rest rooms in a neighboring restaurant, which is a problem when it is closed. The location is a bit different, about two blocks from the Ferry Building, but it is close to Bart and MUNI. Its location makes it an excellent place for a walk or run about the Bay.

Room Tip: Ask for one overlooking SF Bay
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  • Stayed: May 2014, travelled on business
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Thank Bob P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 June 2014

Stayed here on June 7 as we were in town for a Giants game. First stay at this hotel and will not be the last!! AWESOME staff, clean rooms, fun hotel with many perks! It was my birthday I got a card from the entire staff, a bottle of champagne, chocolates and a cupcake....left as a surprise in the room. The continental breakfast was really good.....fantastic croissants and coffee . The fruit bowl was fresh and good. EVERYONE we came in contact with was friendly and welcoming. A FANTASTIC EXPERIENCE!!!!!

Room Tip: If you want a view go with a bay view!!
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  • Stayed: June 2014, travelled as a couple
    • Value
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Thank TravelingMo67
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 June 2014 via mobile

I was disappointed to see this hotel in person. My room was very, very small. The bathroom looked like it had been partially remodeled several years ago, but the shower base looked as if it was original, and it looked dirty. There was mildew growing at the shower door jamb. The one thing that was good about this hotel was it's location, being only 1 or 2 blocks from the bay. But given the low quality of the facility, I wouldn't stay here again.

Stayed: June 2014, travelled on business
2  Thank Ali A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 June 2014 via mobile

Great hotel with a very helpful, friendly staff. The rooms are small but are perfect for those of us who spend our time exploring rather than sitting in a room. Bay views are wonderful. Morning coffee/tea, late afternoon wine/beer & evening cookies and milk made for a wonderful stay. Will definitely be back.

Stayed: June 2014, travelled as a couple
Thank Luv2Cook57
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 June 2014 via mobile

The staff are friendly, the rooms comfortable and hotel feels magnificent. We upgraded to the queen bridge view and were glad we did. The bridge looks great at night and the double windows ensured a good night sleep. Drinks at 5 & cookies at 9.

Stayed: June 2014, travelled as a couple
Thank Tony_the_bald_eagle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 May 2014

Stayed 2 nights in a queen room. Very nicely appointed room. Room and shower are smallish (as are many SFO hotel room), but more than enough room for 2. Contemporary furnishings in the room, bed very comfortable. The location of this hotel is great. Valet Parking is $54 per night. Very friendly service from all personnel at the hotel. Nice coffee in the morning and Beer and Wine reception in the afternoon. Would not hesitate to stay here again.

Room Tip: I used the Baseball for All promotion for when the Giants are playing a home game for a better rate.
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  • Stayed: May 2014, travelled as a couple
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1  Thank CarolinaMatt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Harbor Court Hotel

Address: 165 Steuart Street, San Francisco, CA 94105-1206
Phone Number:
Region: United States > California > San Francisco > SoMa , South Beach
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#21 Romantic Hotel in San Francisco
#50 Business Hotel in San Francisco
#52 Green Hotel in San Francisco
Price Range: £124 - £436 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Harbor Court Hotel 3.5*
Number of rooms: 131
Official Description (provided by the hotel):
The Harbor Court Hotel, a stunning boutique hotel on the San Francisco waterfront, features unobstructed views of the bay, the Bay Bridge and Treasure Island. The spectacular location is complemented by the hotel's luxurious and stylishly designed rooms. Adjacent to a state-of-the-art YMCA (open to guests), the Harbor Court Hotel is within easy walking of the Ferry Building Marketplace, the Financial District, AT&T Park, the Moscone Convention Center, Union Square and North Beach. ... more   less 
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Also Known As:
Kimpton San Francisco

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