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Reviewed 6 September 2017

Comfortable place to stay, great beds, large fridge and clean with great housekeeping. All staff were extremely helpful and friendly.
Yes there are many rough sleepers but I saw this all over San Francisco. We were usually back at hotel by 10pm - probably not safest place to venture out on your own late in the evening.
Good restaurants near by - we did not use hotel restaurant.
Parking safe & convenient but expensive.
Good wifi.

  • Stayed: August 2017, travelled with family
    • Value
    • Cleanliness
    • Service
1  Thank AMJB2017
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 September 2017

We stayed here in a "non smoking" room which clearly had had someone smoking in it previously. The stench was unavoidable.

It seems a lot of airline staff stay here, which is fine because they are there for work and are quiet.

The surrounding area of the hotel leaves a bit to be desired - I wouldn't go out for an evening stroll.

The front desk staff were friendly and very helpful.

  • Stayed: August 2017, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
1  Thank WeaselsGal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 August 2017

Most of service team are Chinese, not sure if it is normal in San Franscisco, but feel great when leave far away from hometown.
The best things is breakfast, do provide great Chinese rice soup, a tridditional cook way with some chinese dishes, like peanut, fried bread stick and soy sauce. the old lady in the entrance of resturantant is so kind to greet, just like a family elder, looking after your food. Nice.
It is easy to connect, just 200-300 metres to BART, eay to airports, both SFO and OAK.

  • Stayed: August 2017, travelled on business
    • Sleep Quality
    • Rooms
    • Service
Thank lifeng l
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 August 2017

We returned after a pair of years and the service continues being excellent. We have breakfast in the restaurant of the hotel; although the menu has good, we selected the buffe, it is worth paying little more. In front of the hotel they made a building where the highest sculpture of San Francisco is located.

  • Stayed: July 2017, travelled as a couple
    • Location
    • Sleep Quality
    • Service
Thank Titilin R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 August 2017

Hotel is few blocks away from civic center and the shops but outside is filthy and looks unsafe and smelly. Room is comfortable enough, clean and spacious, no issues with it. Breakfast could be better for the price they charged, service is good.

  • Stayed: August 2017, travelled with family
    • Location
    • Sleep Quality
    • Service
Thank Sametty
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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