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“A fine property on the edge of excellence”
4 of 5 bubbles Review of Taj Campton Place

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Taj Campton Place
Ranked #7 of 228 Hotels in San Francisco
Certificate of Excellence
GreenLeadersGold level
Lisbon, Portugal
Level Contributor
86 reviews
66 hotel reviews
common_n_hotel_reviews_1bd8 131 helpful votes
“A fine property on the edge of excellence”
4 of 5 bubbles Reviewed 6 April 2011

The Taj Campton Place is a very good hotel in San Francisco's informal center, Union Square. I choose it over other properties for it's location, size, style, price and quality, and can't say I was disappointed. The hotel delivers a pitch perfect performance, in a city where location really matters and luxury generally means victorian. Compared with some other properties I've visited, the hotel is sedately elegant and quiet, although by no means hip. The rooms are on the spartan side of luxury, the bathrooms roomy and nicely laid out but again somewhat lacking in style. The best part of the hotel is the restaurant, where I had three outstanding breakfasts in a cosy and elegant environment, that should really come across in the rest of the property. There's still a short way to go to consider Campton Place a jewel, but given the location, spot on service, overall ambiance and comfort, I would recommend the property.

  • Stayed March 2011, travelled as a couple
    • Value
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Helpful?
1 Thank PortoTraveller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IvyNguyen, Manager at Taj Campton Place, responded to this review, 26 April 2011
Almost damned by the faint praise of “on the edge of excellence”, but your praise was not faint at all! Thank you. We especially thank you for your words about the restaurant and are only sorry you did not also dine there in the evening when you would experienced what fine dining is really all about. We are one of the best in a city of fine restaurants. We hope you will have the opportunity to find out for yourself on your next visit why our restaurant is a Michelin starred establishment.
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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
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Florida
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 31 March 2011

5 star all the way. Service personal and friendly, Rooms lovely, location the best. This is my third deluxe stay in San Francisco prefer this location to 5 stars on Nob Hill. Plan to return again and again.
Thank you
Taj Campton Place

  • Stayed February 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank bigalruth
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IvyNguyen, Manager at Taj Campton Place, responded to this review, 8 April 2011
Thank you so much for your excellent comments. We do have the premier location in town--and we think we have the best service as well--but it is especially meaningful for these opinions to be validated by those who have stayed here and experienced it for themselves. Thank you again. We will certainly look forward to having you back!
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Tupelo, Mississippi
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 22 March 2011

My wife and I recently stayed at the Taj Campton and it was one of the best, if not the best, hotel experiences I have ever had. From the moment we arrived, everything was first class. As said in some of the other reviews, Dan the doorman makes a great first impression for the entire hotel! He is a pro.

When we checked in, I off-handedly mentioned that it was our tenth anniversary. Once we settled in to our room, guest services provided us with a complimentary bottle of champagne and chocolate-covered strawberries! I was totally floored that hospitality like that still exists in a big city hotel. Everyone from the front desk staff to housekeeping did all the little things right.

Leigh Ann, the conscierge, really went out of her way to make out stay wonderful. She gave great recommendations for dinner and tours, and we truly felt like she really cared that our stay in San Francisco was the best possible.

I highly recommend this hotel! I will stay there every time I visit San Fran.

  • Stayed March 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank Trip10000
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IvyNguyen, Manager at Taj Campton Place, responded to this review, 25 March 2011
It is difficult to remain modest about our hotel when we receive accolades such as yours and you name members of our staff who have been especially helpful. We are most proud of the caring hospitality they exhibit day after day and when “everyone…...did all the little things right” we have to think we deserve the compliments! Thank you so much for telling us of your experience and we certainly hope to have you back soon.
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Wayne, NJ
Level Contributor
71 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
5 of 5 bubbles Reviewed 21 March 2011

Stayed for a few days with friends. Typically stay in larger namebrand hotels but opted for the Taj Campton Place because of the American Express Fine Hotels & Resorts program.

The hotel generally attacts business travelers but found the experience very positive and the staff friendly. The room was a nice size and the bathroom was comfortable. We were in "accessible" room but overall found it very comfortable. Since there were three of us traveling we had to pay $35 extra for a rollaway bed in a deluxe room.

The hotel does not offer free wi-fi in the rooms, but do have one desktop computer in the lobby and free wi-fi in the lobby. Most guests were business travelers or older so this may not be a priority but a nice amenity to offer in the room for guests.

We enjoyed lunch in the bistro/bar area on the day we arrived and it seems popular with the locals. Each morning we enjoyed breakfast in the hotel restaurant. Overall the food was very good however, the service was a bit slow with the orders. Two days in a row the waiter said that the guests all arrived at once and it slowed down production. We laughed the second day since that was the story we heard the first morning from the same guy.

Overall, enjoyed the hotel and found it located nicely. Construction around the hotel did make taxi travel difficult. The Grand Hyatt across the street attracts more taxis and reduces availability for Taj patrons. Give yourself plenty of time to travel by taxi...half the battle is the doorman hailing a taxi!

The turn down service and attention to detail by the housekeeping staff was great! Each night we did have to request additional bath towels since there were three of us sharing a room. Hotel was well maintained and found the rooms quiet and relaxing.

Overall great visit. If I had friends considering a hotel would not hesitate to recommend Campton Place.

  • Stayed March 2011, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Luv2TravWayne_NJ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IvyNguyen, Manager at Taj Campton Place, responded to this review, 25 March 2011
Thank you for your kind words about our hotel. I was pleased to learn you had a pleasant and comfortable stay, and especially that you found our service to be very good. I was not so happy to learn of your difficulty in getting a taxi, however, as I was not aware there was a problem in this area. Thank you for letting us know. We’ll look forward to having your recommended friends with us—and of course, to having you back as well!
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paris
Level Contributor
39 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 bubbles Reviewed 21 March 2011

Great service, great location, great room, great restaurant! A special mention to Leigh Ann and Kyle (concierge) who made our stay unforgetable thanks to their fantastic recommendations. The restaurant at Campton Place is fabulous for a perfect dinner. The room was very comfortable and spotless, the service from the entire staff was amazing, they are all here for your satisfaction and they succed very well! The location is perfect on Union Square. Nothing more to say, simply a perfect stay! I recommend to anybody, definitely Leading!!

  • Stayed March 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank smeagul
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IvyNguyen, Manager at Taj Campton Place, responded to this review, 25 March 2011
“Fantastic”

And what a fantastic review! Thank you for your many compliments. It’s a special pleasure for us when we our associates are named for the service they have provided to our guests and we think our concierges are pretty special too. We are also very proud of our restaurant’s Michelin rating and the reason for that rating is evident in the food that comes from our kitchen. We were pleased to learn you thought it note worthy as well. It is comments such as yours that remind us why we are in the business of providing hospitality to others, and again, we thank you for your very kind words.
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South East England, United Kingdom
Level Contributor
158 reviews
144 hotel reviews
common_n_hotel_reviews_1bd8 137 helpful votes
5 of 5 bubbles Reviewed 1 March 2011

Ideally located in San Francisco, this small luxury hotel offers nice accomodation and interesting packages. Rooms can be pricey if you don't book in advance or don't get the best deal, though. We had two successive bookings for two different room types and, as I would have expected, we have been upgraded to be kept in the same room. That in itself justifies the maximum rating given. Service was efficient and friendly throughout, with the right balance of attention and discretion. Nice room layout, fittings still in their prime (or feeling so) and a respectable size bathroom with separate shower and bathtub, and Molton Brown amenities. LAN and wireless, and laptop-zise safe. Room service is efficient and food above average. Excellent breakfast if at a price (but certain packages include discount on breakfast and one free item of dry cleaning). The only hiccup was that one full internet charge is applied per device connecting to the wireless, and these days it is common to have one iPad and one PC. However, at checkout, the front desk staff agreed to waive one of the wireless charges. It would have been harsh indeed not to give the Taj the maximum rating.

  • Stayed February 2011, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MCMember
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ashrafi_Matcheswala, General Manager at Taj Campton Place, responded to this review, 30 December 2015
Dear MCMember,

Thank you for your excellent review of Taj Campton Place. We are delighted that you enjoyed your stay with us. We are looking forward to your future stays and appreciate your continued patronage.

Warm regards

Ashrafi Matcheswala
General Manager
Taj Campton Place
Tel: 4159555532
ashrafi.matcheswala@tajhotels.com
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London, United Kingdom
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 1 March 2011

The location of this hotel is superb!! .. right on the edge of Union Square ...very convienent and lively. I found the staff friendly and helpful, and the room clean and peaceful. I stayed here a week and thoroughly enjoyed my stay. I would not hesitate in recommending this hotel..

  • Stayed August 2010, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank tour77
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ashrafi_Matcheswala, General Manager at Taj Campton Place, responded to this review, 30 December 2015
Dear tour77,

Thank you for your excellent review of Taj Campton Place. We are delightred that you enjoyed your stay with us. We are looking forward to your future stay with us.

Warm regards

Ashrafi Matcheswala
General Manager
Taj Campton Place
Tel: 4159555532
ashrafi.matcheswala@tajhotels.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Taj Campton Place

Property: Taj Campton Place
Address: 340 Stockton St, San Francisco, CA 94108-4609
Phone Number:
Region: United States > California > San Francisco > Union Square
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#6 Green Hotel in San Francisco
#6 Luxury Hotel in San Francisco
#44 Business Hotel in San Francisco
#52 Family Hotel in San Francisco
#62 Romantic Hotel in San Francisco
Price Range (Based on Average Rates): £££
Hotel Class:5 star — Taj Campton Place 5*
Number of rooms: 110
Official Description (provided by the hotel):
Taj Campton Place is the quintessential landmark San Francisco Hotel on Union Square. It’s located just steps away from the City’s best shopping, dining and nightlife. Award-winning Campton Place Restaurant and Bar one of the City’s most revered dining destinations. Executive Chef Srijith’s cuisine with renowned Master Sommelier Richard Dean’s wine cellar combined to create an unparalleled culinary extravaganza. Campton Place’s superb location, elegant guestrooms, extraordinary service, outstanding amenities make it San Francisco’s ideal home away from home. ... more   less 
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Also Known As:
Taj Campton Place Hotel San Francisco
Hotel Campton Place

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