We have just returned from a road trip, traveling up the Californian coast finishing in San Francisco, to celebrate my 40th birthday. We booked it after reading a review on the oyster.com website (well worth a look!) We stayed in 5 different hotels and 1 villa, all of which were carefully chosen for their high quality. It was so interesting to see the differences in them all.
In summary, I would say that this is a well-located, elegant, high quality hotel with an emphasis on top-notch service and friendly, welcoming staff. This place is not about pomp and ceremony, ostentation or obsequiousness. It is about a welcoming, understated elegance. In my opinion, you will not be a pampered princess; you will be a welcomed friend.
A few details if you want them:
We booked a Campton one-bed suite. It was exactly the same in real life as the hotel pictures - just lovely, and spotlessly clean with good quality toiletries. Little mats were laid out with slippers on, even for the children. The suite was comfortably big enough for 4 of us although I think it would be perfect for a couple. Every evening the housekeepers converted the sofa to a bed (which was surprisingly comfortable) and every morning they changed it back, so we had a living room again.
We were on the 6th floor, in a corner room, with a partial view of Union Square and Macy's. Talk about perfect location for Union Square and it's shopping delights. Outside noise was much less that I expected for such a location. The only disruptive noise I experienced was from a rowdy bunch on the streets at around 2:00am.
The doorman is a great guy, and staff will always hold the door open for you if they are around but, they are often running around getting taxis, sorting out your luggage, valet parking etc. The Valet parking rate was about the same as we experienced in San Diego. The service was as prompt as is possible in an extremely busy city, with profuse apologies for any waiting time. On our last day, we phoned down in advance so that when we left, our car and luggage were waiting for us.
Check in was smooth. Everything was carefully explained. One of the lifts is being renovated but we never had to wait for the other one. It always came as soon as we pushed the button. They had no problems at all with extending our check out.
We only ate breakfast at the hotel, once in the dining room and 3 times in our room. Both experiences were fantastic in terms of service and quality. The menu is a little different, which makes a pleasant change when you’ve eaten in hotels for nearly 3 weeks. PB&J sandwiches on the dinner menu for the children! The concierge was really helpful, recommending a small Italian restaurant to us and immediately sorting out a reservation for us, persuading the restaurant to squeeze us in.
My husband had organized balloons and cake to be in the room when we arrived and there they were - the most enormous bunch of balloons and a divine chocolate cake beautifully presented: a happy birthday message was written in chocolate on a glass plate.
My only niggles? The cost of the internet connections. We knew we had to pay for the connection before we arrived, however, you are charged not for one connection, but for every device that is connected, for a 24 hour period. With 2 iPhones and an iPad over 4 days, that is pretty steep. We were told about it when we checked in so we were very careful. My advice would be to grab a coffee at Starbucks, which can only be a couple of buildings away, and use the free access there. I also thought the TV costs were a bit steep. There weren’t many normal TV channels and very few free programs - no daily dose of CSI or Disney for us, we always had to pay for the in room films. It would also have been nice to have a kettle for us British tea drinkers!
- Official Description (provided by the hotel):
- Taj Campton Place is the quintessential landmark San Francisco Hotel on Union Square. It’s located just steps away from the City’s best shopping, dining and nightlife. Award-winning Campton Place Restaurant and Bar one of the City’s most revered dining destinations. Executive Chef Srijith’s cuisine with renowned Master Sommelier Richard Dean’s wine cellar combined to create an unparalleled culinary extravaganza. Campton Place’s superb location, elegant guestrooms, extraordinary service, outstanding amenities make it San Francisco’s ideal home away from home. ... more less
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- Also Known As:
- Taj Campton Place Hotel San Francisco
- Hotel Campton Place