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“Great hotel,great location”
Review of Taj Campton Place

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Taj Campton Place
Ranked #7 of 228 Hotels in San Francisco
Certificate of Excellence
GreenLeadersGold level
shropshire
Level Contributor
16 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Great hotel,great location”
Reviewed 28 August 2013

The Taj is in a great location within easy walking distance of Chinatown, and on the edge of union square, the rooms are small but well equipped and fitted to a high standard, most importantly the beds are very comfortable.
Service was very good.

Room Tip: Our friends had 314 and found there was a lot of noise from construction work on the road outside, w...
See more room tips
  • Stayed August 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Stuart J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ashrafi_Matcheswala, General Manager at Taj Campton Place, responded to this review, 2 December 2015
Dear Stuart J,

Thank you for your excellent comments about Taj Campton Place hotel. We are delighted to hear that you had a wonderful saty with us. We would like to also let you know that we have been awarded a second Michelin star for the Campton Place restaurant. .

Warm regards

Ashrafi Matcheswala
General Manager
Tel 415-781-5555
ashrafi.matcheswala@tajhotels.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,127 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (168)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Aberdeen, Scotland
Level Contributor
31 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 27 August 2013

A very nice, slightly old world style hotel with excellent staff. However, can be ridiculously long waits for a breakfast table at the weekend, which seems a little strange for such a well established hotel.....

  • Stayed August 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Ian-Mc-SOR
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ashrafi M, General Manager at Taj Campton Place, responded to this review, 29 August 2013
Dear Ian-Mc-Sor,

While I was happy to see that you liked the hotel and our excellent staff, I was so sorry to read that you were one of our guests caught in the long wait for breakfast. One of our staff had called in sick for several mornings and it seemed that all our guests decided to come to the dining room at the same overwhelming the kitchen as well as the servers. It was not a good time for any of us! I can only ask your forgiveness and tell you that in addition to the people we already had, we have hired another server and another cook. That long wait in now a thing of the past—but reservations are still a good idea.

Warm Regards,
Ashrafi Matcheswala
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sao Paulo
Level Contributor
131 reviews
67 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
Reviewed 25 August 2013

Taj is an excellent hotel near Chinatown.
Hotel is well maintained and clean and rooms are spacious.
Service is very polite and attentive.
Breakfast is very good and service at the restaurant perfect.

  • Stayed July 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Carmo_Brasil
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ashrafi_Matcheswala, General Manager at Taj Campton Place, responded to this review, 2 December 2015
Dear Carmo_Brasil,
Thank you for your excellent comments about Taj Campton Place hotel. We are delighted to hear that you had a wonderful saty with us. We would like to also let you know that we have been awarded a second Michelin star for the Campton Place restaurant. .

Warm regards

Ashrafi Matcheswala
General Manager
Tel 415-781-5555
ashrafi.matcheswala@tajhotels.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Los Angeles, California
Level Contributor
33 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
Reviewed 14 August 2013

We booked this hotel on a price competitive website, not knowing what we will get for $200+ / night for a 5 star hotel in SF.

We were pleasantly surprised. The room size is on the SMALL side, but that is my only complaint.

-The location of this hotel is superb. I don't think you could do better. It is right in Union Square and in walking distance to all the shops.
- The beds were incredibly comfortable. I don't know what sheets they used, but I had the best sleep here on my 2 week trip to the USA. They were so soft, oh I want the same sheets for my house!
- The bath accessories were Molton Brown. I loved it!!
- The bathroom size was huge compared to the small room.

Cons:
- Internet is not free. However, you can use the computer for free in the lobby and printing is free too.

  • Stayed August 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank pinkfacedbunny
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ashrafi_Matcheswala, General Manager at Taj Campton Place, responded to this review, 2 December 2015
Dear pinkfacedbunny,

Thank you for your excellent review of Taj Campton Place! We appreciate your kind comments. We are now offering complimentary internet in the hotel. We are also delighted to inform you that we have been awarded two Michelin stars for 2016.

Warm regards

Ashrafi Matcheswala
General Manager
Tel 415-781-5555
ashrafi.matcheswala@tajhotels.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Phoenix, Arizona
Level Contributor
953 reviews
79 hotel reviews
common_n_hotel_reviews_1bd8 512 helpful votes
Reviewed 11 August 2013

We travel to San Francisco between 1 and 4x per month. Most often, we stay at the Taj Campton Hotel. First, it is close to our business meetings, and then, close to great restaurants.

The staff at the Taj Campton has always been the main factor, to our return, trip after trip.

The rooms are spacious, with very comfortable beds, and are very quiet. We request the __03 series, though next to the elevator, because of their floor plan - we never hear the elevators. Every room is well-appointed, and all, in which we have stayed, had a great coffee maker.

As we are members of the Leading Hotels Group (of which, the Taj Campton is a part), we get two breakfasts per day. The Campton Place Restaurant (a very lovely fine-dining restaurant) is the venue for those breakfasts. The menu is full, and some of the dishes are highly innovative.

The Campton Place Bar, just behind the restaurant, has bistro food, and a very nice wine list - if you do not see what you want on that, ask to see the "By the Bottle" list from Campton Place, and you will have a deep cellar, indeed - By the Bottle only.

We dine at Campton Place Restaurant maybe every other trip, and have done several of their "wine events." Every meal has been very good to excellent - reviewed separately elsewhere.

Other than the convenient location, our next biggest draw is the service from all employees.

The only reason that the Taj Campton did not get higher marks, is the lack of views. Depending on which room one is in, about the best that they can expect, in that respect, is a view across Union Square of Macy's. Next best is an across-the-street view of the Hyatt.

As San Francisco is such a beautiful city, if the Taj Campton had some of those views, it would be 100% perfect.

Room Tip: We like the __03 series of rooms, thought they are next to the elevator. Their floor plan is ideal f...
See more room tips
  • Stayed July 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank The_Loup_Garou
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ashrafi_Matcheswala, General Manager at Taj Campton Place, responded to this review, 2 December 2015
Dear Bill_Hunt_AZ,

Thank you for your excellent review of Taj Campton Place. We are now offering complimentary wifi in the hotel. We have also been awarded a two Michelin star for our Campton Place restaurant for 2016. We look forward to your future visit to our hotel.

Warm regards

Ashrafi Matcheswala
General Manager
Taj Campton Place
Tel: 4159555532
ashrafi.matcheswala@tajhotels.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Toronto, Canada
Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 8 August 2013

We booked this hotel based on all the previous recommendations that were posted here, so we were hopeful but a little wary. Thankfully it was everything everyone had said and more! Yes the rooms are small but they are very cosy and clean! The bathroom toiletries are lovely and the robe is as good as everyone says. It is in a great location (Union Square) because it is central and not to far from the BART stop on Powell. Great high end shopping all around and it is within walking distance to China Town. The staff were very friendly and helpful. I had casually mentioned that is was our anniversary and the next evening when we got back there was a lovely bottle of champagne waiting for us in our room! A simple thing that will go along way with us. They even impressed my husband and that is hard to do. We will be back guaranteed! Would love to try out the other properties one day too!

  • Stayed July 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank travelnomore507
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ashrafi M, General Manager at Taj Campton Place, responded to this review, 25 August 2013
Dear Travelnomore507,

First, happy belated wedding anniversary! We are thrilled that you had an enjoyable stay with us at Taj Campton Place. We rely on positive reviews such as yours to help encourage potential guests to book with us, so we thank you for your feedback. Additionally, it is through feedback such as yours that our staff continues to be inspired to provide impeccable service each day.

In addition to our centralized location for shopping and transportation, our luxurious Molton Brown bathroom amenities and our bathrobes are always a guest favorite.

We thank you for choosing us as your hotel of choice for San Francisco. We look forward to welcoming you back.

Warm Regards,
Ashrafi Matcheswala
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Washington, DC
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 6 August 2013

San Francisco was crazy-busy with tourists (ourselves included) and this hotel was an oasis to return to after each outing; staff was friendly, engaged, and extremely helpful, called us by name each time we entered. Breakfast hostess was knowledgable about what to do in the city on Sunday, and our bartender/waiter was terrific at our light Dinner on Sunday night, and the food for both meals was excellent. Will come back here for our next SF visit, no question.

  • Stayed July 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank EscapingDC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ashrafi_Matcheswala, General Manager at Taj Campton Place, responded to this review, 2 December 2015
Dear EscapingDC,

Thank you for your excellent review of Taj Campton Place. We were delighted to read the same. We are looking forward to having you stay with us again in teh future.

Warm regards

Ashrafi Matcheswala
General Manager
Taj Campton Place
Tel: 4159555532
ashrafi.matcheswala@tajhotels.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Taj Campton Place

Property: Taj Campton Place
Address: 340 Stockton St, San Francisco, CA 94108-4609
Phone Number:
Region: United States > California > San Francisco > Union Square
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#6 Luxury Hotel in San Francisco
#6 Green Hotel in San Francisco
#44 Business Hotel in San Francisco
#52 Family Hotel in San Francisco
#62 Romantic Hotel in San Francisco
Price Range (Based on Average Rates): £££
Hotel Class:5 star — Taj Campton Place 5*
Number of rooms: 110
Official Description (provided by the hotel):
Taj Campton Place is the quintessential landmark San Francisco Hotel on Union Square. It’s located just steps away from the City’s best shopping, dining and nightlife. Award-winning Campton Place Restaurant and Bar one of the City’s most revered dining destinations. Executive Chef Srijith’s cuisine with renowned Master Sommelier Richard Dean’s wine cellar combined to create an unparalleled culinary extravaganza. Campton Place’s superb location, elegant guestrooms, extraordinary service, outstanding amenities make it San Francisco’s ideal home away from home. ... more   less 
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Also Known As:
Taj Campton Place Hotel San Francisco
Hotel Campton Place

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