We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Shoebox sized room and unfriendly staff”
Review of Hotel Abri

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 10 more sites!
Hotel Abri
Ranked #49 of 229 Hotels in San Francisco
Certificate of Excellence
GreenLeadersSilver level
West Richland, Washington
Level 2 Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Shoebox sized room and unfriendly staff”
Reviewed 11 August 2014

These rooms are very small and have no place to sit and relax. The front desk manager (Chris Dove) was the least helpful of the staff-he must be new to the hotel industry. My travel department booked this room, but I think business travelers can do better in downtown San Francisco.

  • Stayed August 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Todd4375
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review

1,755 reviews from our community

Traveller rating
    778
    705
    182
    48
    42
See reviews for
309
639
133
405
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (276)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Thai first
  • Any
English first
Glasgow
Level 3 Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 11 August 2014

Off to a poor start, when the girl at reception said that she didn't have our reservation. This was hotel number 4 of our pre booked holiday which had gone without a hitch to date, so after some relatively strong words from my husband it was all sorted out! Though we did spot the same girl saying the same to another guest a few days later. Don't get me wrong she was very nice, I just don't think she was very good!

The hotel is small but perfectly formed, with quality decor and fittings throughout. We had two beautiful Urban Suites which were spotless, large and very we'll appointed. They both faced the interior atrium so were very quiet for all of our 4 nights. Housekeeping were very friendly and very good. There are nice touches like DIY coffee in reception in the morning, free shot's at 5ish, the iPad "wall" and two PC's and a printer to print off your boarding passes.

The Abri is in a great location, close to good transportation links, Union Square, Chinatown, great restaurants and shops. We used the hop on hop off buses and also did quite a bit of walking. We really loved the city which had a great feel to it, a bit like Glasgow. The weather was exactly as expected changing from warm and still, to cold and windy and then back again, exactly like Glasgow! We saw the fireworks at Fisherman's wharf on 4 July and walked back the 2 miles to the hotel.

There are down and outs in and around Union Square, and there were always a few hanging around the corner of Ellis and Powell and down towards the trolley car stop, but they were pretty harmless and never tried to hustle or hassle you.

Apart from the slight glitch on day 1, all staff were very friendly making us feel relaxed and at home. The two concierges were absolutely fantastic, sorting out taxis and transfers and just making us smile every time we saw them.

When we return to San Francisco we will definitely stay at the Hotel Abri.

Room Tip: The internal facing rooms are very quiet.
See more room tips
  • Stayed July 2014, travelled with family
    • Location
    • Rooms
    • Service
Helpful?
Thank Anne-Marie66
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Melbourne, Australia
1 review
Reviewed 6 August 2014

Stayed at Hotel Abri for 3 night in early April. Having stayed near Union Square before i knew it was the area i wanted to stay in.
Hotel Abri is perfectly placed if you catch the BART from SFO as it's literally a 2 minute walk from the Powell Street stop. It was cheap and easy getting there via BART.
Staff were all really polite and helpful, providing information when requested. The decor, especially in the lobby, is really classy and relaxed. Ipads in the lobby for easy use to research activities, restaurants etc. Every afternoon, can't remember what time, they have a free shot drink which was really tasty and different every day.
The room was stylish with a really comfortable bed, bath was nice, reasonably quiet considering the location besides fire engines and police sirens wailing constantly but nothing that can be helped. Overall the room was clean and tidy.
The location is fantastic with lots of restaurants and shoping nearby. 1 minute walk to Union Square and Powell Street cable car. Everything is so close by that i would definitely stay here again if returning to San Francisco

  • Stayed April 2014, travelled as a couple
    • Location
    • Rooms
    • Service
Helpful?
Thank Steve T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 review
Reviewed 30 July 2014

Rooms smell fine w new, clean linen and you can't smell the musty halls. No hall ventilation so the smell musty. Elevators are small. If you request a street view, know you'll hear the hotel/club across the street- didn't bother us.

  • Stayed July 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Mdgaustin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mpls,Mn USA
Level 3 Contributor
23 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 29 July 2014

The staff at this hotel is top notch, they did so many little things to make our trip. Hailing cabs, getting us reservations, just being helpful and kind at all hours. The hotel is spotless and well decorated. It was not too far from the airport and right in the heart of the best restaurants and great shopping. The only thing that was less than perfect was the size of the room. It was very small, we couldn't open the closet and bathroom doors at the same time. That being said we had a wonderful stay and I wouldn't hesitate to recommend this lovely little hotel.

Room Tip: Ask for the largest available at your price point.
See more room tips
  • Stayed June 2014, travelled as a couple
    • Value
    • Rooms
    • Service
Helpful?
3 Thank Hercale
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Silver Spring, Maryland
Level 3 Contributor
19 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 27 July 2014

Hotel Abri is in a great location. The staff was friendly. Room service was quick and the food was good. I'm glad that I asked for a quiet room because my colleagues with street views complained about street and nightclub noise. My complaint was the smell. As soon as I got off the elevator it hit me. The hall was warm and musty. There's no outside air so you have to put on the air conditioner and it cooled the room but also filled it with a foul smell. My room was clean and the bathroom was cleaned well daily, so perhaps it was the smell of cleaning products? Regardless, I couldn't wait to leave the room each day of my stay.

  • Stayed July 2014, travelled on business
    • Sleep Quality
    • Rooms
    • Service
Helpful?
4 Thank ellencoach
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Little Rock, Arkansas
Level 3 Contributor
10 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 27 July 2014

Nice hotel 1 block from Union Square. The Market St cable car and every public transport line stops there so getting around is very easy from here. Lots of good restaurants nearby. Staff was very nice and helpful. Room was very clean.

  • Stayed August 2013, travelled as a couple
    • Value
    • Sleep Quality
    • Service
Helpful?
1 Thank ParishPollard
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these San Francisco hotels
Union Square
Axiom Hotel San Francisco
Axiom Hotel San Francisco
#17 of 229 in San Francisco
321 reviews
Union Square
Warwick San Francisco
Warwick San Francisco
#37 of 229 in San Francisco
581 reviews
Union Square
Hotel Nikko San Francisco
Hotel Nikko San Francisco
#32 of 229 in San Francisco
3,641 reviews
Show Prices
Show Prices
Show Prices
Union Square
Hotel G San Francisco
Hotel G San Francisco
#50 of 229 in San Francisco
1,004 reviews
SoMa
Hotel Zelos San Francisco
Hotel Zelos San Francisco
#59 of 229 in San Francisco
701 reviews
Union Square
The Kensington Park Hotel
The Kensington Park Hotel
#77 of 229 in San Francisco
1,165 reviews
Show Prices
Show Prices
Show Prices

Been to Hotel Abri? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hotel Abri

Property: Hotel Abri
Address: 127 Ellis Street, San Francisco, CA 94102-2109
Phone Number:
Region: United States > California > San Francisco > Union Square
Amenities:
Bar / Lounge Business Centre with Internet Access Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#28 Business Hotel in San Francisco
#30 Family Hotel in San Francisco
#32 Green Hotel in San Francisco
#60 Romantic Hotel in San Francisco
Price Range (Based on Average Rates): £££
Hotel Class:3.5 star — Hotel Abri 3.5*
Number of rooms: 91
Official Description (provided by the hotel):
Stay Vibrant. Urban style at the center of it all in San Francisco's Union Square. Ideal for both the leisure and business traveler, the newly transformed Hotel Abri is a modern day urban oasis featuring a sleek décor complemented by contemporary art and upscale amenities. The hotel's energetic vibe is delightfully balanced with a comfortable ease, offering guests a unique sensorial experience and the highest levels of hospitality and service. Hotel Abri offers personalized experiences tailored to guest's individual needs and interests, from complimentary wireless high speed Internet, DVD players and movie libraries, to a full service business center and a knowledgeable concierge program. We are a dog friendly hotel, please note that a $75 pet fee will apply. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Hotels.com, TripOnline SA, Ebookers, Evoline ltd, Cancelon, getaroom.com and HotelQuickly so you can book your Hotel Abri reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Larkspur Collection San Francisco
Hotel Abri Larkspur Collection

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing