Arrived 12/4 departed 12/7. Read mixed reviews online and wanted to give my opinion on this hotel. I was disappointed with my stay because this hotel has so much potential.
The location of this hotel on Market Street is not good. Too far from business district and too far from Castro. Lots of homeless people out front and no security to be found (except in the lobby checking room keys). Check in was good arrived around 10 PM room was ready. However the room we booked was a King or Queen, but when we got to the room it was two double beds. I called to the front desk to see what happened they simply said this is all you get with your reservations “check with your travel agent”. I was my travel agent. We were tired so we did not fight it just settled into the room, we were in room 330.
Room was clean, bed linens were good. Actual room size was small but the closet was good size. The bathroom was extremely small, only one person at a time in there unless one was in the shower. Bathroom was the size of a bathroom on a cruise ship. Our room was at the far end of the hotel I would suggest a room closer to the elevators.
The elevators are a major problem with this hotel. While there are 4 they are very slow and always busy. Give yourself plenty of time to wait on them because they are so slow.
We did not eat at the restaurant because it was not inviting at all. In fact it looked closed except when you walked all the way in. The bar looks nice but it is not open, there is no place to get a drink at this hotel. There is a Starbucks in the lobby which is nice.
The lobby area is old but has character. I think if they would put some money for new carpet and some paint it would really help with the overall atmosphere without losing the charm of the past.
The price is very good but location not so good (other than being right at the BART Civic Center stop).
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- Also Known As:
- Whitcomb Hotel San Francisco
- Whitcomb San Francisco
- Whitcomb San Fransico
- Hotel Whitcomb San Francisco