We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“Outstanding even though it is a 4-star property”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 12 more sites!
San Francisco Marriott Marquis
Ranked #30 of 228 Hotels in San Francisco
Certificate of Excellence
GreenLeadersSilver level
Tallahassee, FL.
Level Contributor
107 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
“Outstanding even though it is a 4-star property”
Reviewed 18 June 2014

We have stayed at this property perhaps 20 times over the years. It has had its up and downs and now is definitely up. We were given an excellent corner room that was well appointed and quiet. The Wi-Fi was good and reliable. Staff are courteous and helpful. the Concierge staff is knowledge and their advice is excellent. A few minor problems with the room were dealt with dispatch and fixed right the first time (every hotel as some minor glitches). Of special consideration is front-end assistant manager Ryan Chasteen who listens, really listens, and takes appropriate action. All staff were very helpful.

Room Tip: Ask for one
See more room tips
  • Stayed June 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank JanRog
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Patti C, Manager at San Francisco Marriott Marquis, responded to this review, 19 June 2014
Dear JanRog,
It was an honor to read you have stayed with us on many of your visits to San Francisco and we appreciate your loyalty and support of Marriott when traveling. Thank you very much for your excellent review. It was a pleasure to read your positive comments regarding our fabulous hosts, your relaxing guest room, service and amenities. We look forward to welcoming you back on a future stay in San Francisco.
Best regards from the San Francisco Marriott Marquis
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

4,734 reviews from our community

Traveller rating
    1,897
    1,963
    612
    162
    100
See reviews for
886
906
173
2,138
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (994)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Czech first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
Columbus, Ohio
Level Contributor
32 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 17 June 2014

The Marquis is a wonderful hotel. I was there in early May. From the time I checked until I left (5 days) later customer service was great. The hotel is within walking distance of quite a few designer stores (Chanel, Armani, Prada and many more). The Westfield Mall is around the corner with Nordsrtoms. Bloomingdales and Neiman Marcus and additional stores. Plus Macy's and Converse are only two blocks away.

Union Square is right up the street to catch a cable car to the Wharf or to take the Hop On Hop Off sightseeing tour. San Francisco is a beautiful city. Buy the 2 day tour ticket. Great tour guides

Green Features: Good. You don't have to change bed linens or towels.
  • Stayed May 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank S L Y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Patti C, Manager at San Francisco Marriott Marquis, responded to this review, 18 June 2014
Dear S L Y,
Thank you so much for your fabulous review! We are thrilled you enjoyed your 5-night stay with us and so glad you found us conveniently located to all of your favorite stores. It’s so nice to be able to drop of your packages then head out for more fun. Thanks for sharing your tip about the hop on hop of tours they are one of the best way to our amazing city. We do hope to welcome you back soon…Holiday shopping??
Warm regards from the San Francisco Marriott Marquis
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Denver, CO
Level Contributor
52 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 17 June 2014

There is a vibe that you get upon entering any hotel, and the feel at the Marriott Marquis is that this is a hip, urban hotel with busy business travelers making things happen. The service is terrific, and the design of the lobby allows for numerous connection points with colleagues. The lobby lounge has great seating and work spaces with plenty of power outlets and a great wine list - both key components for many successful evening meetings.

The View Lounge is lovely and offers relaxed drinks and appetizers with a fabulous view. Do t miss the cheese plate and charcuterie - absolutely delicious.

The location next to the convention center makes this a prime hotel for convention goers - super convenient.

Kudos to Claudia and Myleen, the guest experience managers for providing a special extra degree of welcome to the Platinum guests. Really appreciated the extra attention.

  • Stayed June 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank The_Diva_Traveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Patti C, Manager at San Francisco Marriott Marquis, responded to this review, 18 June 2014
Dear The_Diva_Traveler,
Thank you so much for taking the time to post your lovely review of the San Francisco Marriott Marquis. It was wonderful to read you had a fabulous stay with us and we truly appreciate all your comments. We’re delighted to hear Claudia and Myleen were able to make your stay a memorable one. We do hope to welcome you back the next time your travels bring you back to our City by the Bay.
Warm regards from the San Francisco Marriott Marquis
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Boston, Massachusetts
Level Contributor
54 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
Reviewed 17 June 2014

I stayed here for business recently - while the pictures looked good, the hotel felt a bit run down and could use some renovations. The rooms were comfortable, but there are better options around the area.

Stayed May 2014, travelled on business
Helpful?
Thank Bhaber
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Patti C, Owner at San Francisco Marriott Marquis, responded to this review, 18 June 2014
Dear Bhaber,
Thank you for taking the time to share your review. We are delighted you enjoyed your comfy room. However we’re disappointed you didn’t care for the décor as we just completed a rooms “rejuvenation” last year. We do hope to have the pleasure of welcoming you back on your next visit to San Francisco.
Warm regards from the San Francisco Marriott Marquis
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Ponte Vedra Beach, Florida
Level Contributor
52 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed 16 June 2014

We've stayed here for a few meetings and have always enjoyed the other hotels in the area more. This is very convenient for the convention center, but poor value for the price we pay. They will continue to sell out due to the excellent location, so there will not be any pressure to drop pricing. We set up a "concierge room" with hopes of getting more space - definitely not recommended. It is simply the same room with access to a lounge with basic food items located in a distant part of the hotel from our room. We only went once during our stay because it was not worth the journey. However, we paid handsomely for it.

Room Tip: do not go for their "concierge room" plan - it is simply the same room with access to a lo...
See more room tips
  • Stayed November 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank PVB_32082_11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Patti C, Manager at San Francisco Marriott Marquis, responded to this review, 18 June 2014
Dear PVB_32082_11,
Thank you for your feedback. We are pleased you enjoyed our central location. Please accept our apology as we always strive to provide the highest quality service and accommodations, and regret to learn we did not meet your—or our own—expectations. We will address your concerns with the appropriate management team members. We do hope to have the opportunity of welcoming you back on your next visit to San Francisco.
Kind regards from the San Francisco Marriott Marquis
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
No. VA
Level Contributor
537 reviews
74 hotel reviews
common_n_hotel_reviews_1bd8 127 helpful votes
Reviewed 16 June 2014

The SF Marriott Marquis is a great hotel, well located for most anything in SF. It's close to Union Square, BART, and lots of other places and locations. The staff were very friendly, helpful, and eager to assist you. The rooms were very comfortable, and clean. I'd highly recommend it!!

  • Stayed June 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank mlowder500
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Patti C, Manager at San Francisco Marriott Marquis, responded to this review, 18 June 2014
Dear mlowder500,
Thank you for excellent review and recommendation! We’re thrilled you chose us for your visit to San Francisco. It was fabulous to hear you had such a great experience with us and can’t wait to welcome you back soon!
Kind regards from the San Francisco Marriott Marquis
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 16 June 2014

We only had 2 days/1 night in San Francisco so really had to make the most of it. I'm really happy about the choice we made booking this hotel, mainly based on TA reviews. The city is about a half hour from the airport so pre-booking transport would be advisable. We had a really early flight from Las Vegas so went to the hotel to see if we could just leave our bags at the hotel and book in later. We got to the check-in desk and there are two desks, 1 for standard rooms and 1 for VIP. There was one person being served and the clerk did not hesitate to open the 2nd desk to accommodate us rather than wait in line which you can see from my other reviews is very important. Then instead of just offering an area for our bags, he booked us into a room which we did not expect and really impressed us.
First stop after checking-in should be going to the concierge desk, they have a fab map of the immediate area with every shop listed in each block. The hotel is perfectly situated for shopping and all transport is within a block or two. We picked up the hop-on hop-off bus 2 blocks away and the tram to Fishermans Wharf is about the same distance. Would recommend this hotel to anyone on a whistlestop tour.

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Elsawoo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Patti C, Manager at San Francisco Marriott Marquis, responded to this review, 18 June 2014
Dear Elsawoo,
What a whirlwind visit to our incredible city and we’re so glad we could be a part of it! It was a pleasure to read you enjoyed our hospitality and location. We appreciate your taking time to post about your stay and your recommendation. We do hope to welcome you back soon to explore more of what San Francisco has to offer!
Kind regards from the San Francisco Marriott Marquis
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these San Francisco hotels
SoMa
InterContinental San Francisco
InterContinental San Francisco
#32 of 228 in San Francisco
4.5 of 5 bubbles 2,854 reviews
Union Square
San Francisco Marriott Union Square
SoMa
Park Central Hotel San Francisco
Park Central Hotel San Francisco
#62 of 228 in San Francisco
4.0 of 5 bubbles 3,478 reviews
Show Prices
Show Prices
Show Prices
Union Square
Grand Hyatt San Francisco
Grand Hyatt San Francisco
#38 of 228 in San Francisco
4.0 of 5 bubbles 4,491 reviews
SoMa
Hotel Zelos San Francisco
Hotel Zelos San Francisco
#59 of 228 in San Francisco
4.0 of 5 bubbles 644 reviews
Union Square
The Westin St. Francis San Francisco on Union Square
Show Prices
Show Prices
Show Prices

Been to San Francisco Marriott Marquis? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about San Francisco Marriott Marquis

Property: San Francisco Marriott Marquis
Address: 780 Mission Street, San Francisco, CA 94103-3113
Region: United States > California > San Francisco > SoMa , South Beach
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Restaurant Suites Wheelchair access
Hotel Style:
#19 Luxury Hotel in San Francisco
#23 Business Hotel in San Francisco
#24 Green Hotel in San Francisco
#41 Family Hotel in San Francisco
#45 Romantic Hotel in San Francisco
Price Range (Based on Average Rates): £££
Hotel Class:4 star — San Francisco Marriott Marquis 4*
Number of rooms: 1500
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Odigeo, TravelUp, Priceline, Ebookers, Agoda, Traveltool, S.L.U., TripOnline SA, Evoline ltd, Cancelon, getaroom.com, HRS and HotelQuickly so you can book your San Francisco Marriott Marquis reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
San Francisco Marriott Marquis Hotel San Francisco
Marriott San Francisco

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing