As you can tell by the title I have mixed feelings about this hotel so lets start with the positives.
The rooms are nice, very roomy. We had a junior suite and it has a great sitting area, TV in the bedroom section and a TV in the sitting room. The bathroom and decor is lovely. Our first room we were given was a little umm ... like a broom cupboard. It was in the corner and the bedroom had no windows so it was dark and we were right on the level with part of the roof which makes me feel uneasy as people could break into the room via the roof .... paranoia!
However! The room had it's advantages. It was dark and quiet and perfect for our mood. We just returned from NYC so we were actually happy to have a quiet room.
The first night my husband said he could smell cigarette smoke and we opened a window and went to sleep. The next day after returning from a day out the room smelled like someone had been smoking all day. I opened a window and later that night we smelled marijuana in our room. We called the front desk and reported it and they offered to move us but at 11pm it was late and we decided to decline. The last night we returned from an early outing and the room smelled like a drug den! We were almost getting high from the pot smoke! We called the front desk and requested a room change. While we were packing up an engineer came up to the room and was shocked at the stench! We were moved without hassle and to a much nicer room with a lovely view.
The hotel is nice, large and has a Starbucks in the lobby and a restaurant serving lunch and breakfast on level 2. It also has a great health club and pool with a whirlpool. We spent a relaxing few hours in the whirlpool.
Room service is surprisingly good and reasonably priced.
The hotel is located in Union Square opposite the Old Navy store and around the corner from the new Westfield shopping Centre. It is an $11 cab fare to Fisherman's Wharf. It's perfect for those wanting to spend time in Union Square. The Imax theatre is also next door, however the Westfield cinema is cheaper and better.
Internet is super important to us and the internet was really fast, however it was not wireless and was connected with and Ethernet cable. A little annoying for 2 people and 2 laptops!
Would I stay here again? Yes .... the rooms are nice, service is great and the location is perfect.
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- Also Known As:
- San Francisco Marriott Marquis Hotel San Francisco
- Marriott San Francisco