Beautiful hotel, was worried slightly because of some reoccuring concerns mentioned in the reviews here, but we had basically no problems.
Checkin was fast and staff were unbelievably helpful, we're used to American customer service being great but it was very noticeably good here. Margarita at the checkin desk along with others helped with any questions, told us the best way to get to the Golden Gate Bridge (would recommend a hop on hop off bus, taxis will take you there but there won't be any at the other side to pick you up) and informed us about the tram system for getting around the city (efficient and MUCH less expensive than the cable car).
Our room was on the first floor. I don't know whether it was refurbished or not but it was absolutely perfect. Beds are big enough for two to sleep in easily, and the Sheraton Sleeper mattresses are WOW-you will never have a better night's sleep. Bathroom is small but clean and pretty, bath and shower are big enough for adults. Plenty of towels and fresh toiletries every day; housekeeping was fantastic and very reliable. Not much storage space, a closet and three drawers isn't enough for four people to keep all their clothes but it wasn't an issue for us. There's a TV, a coffee machine with Starbucks coffee that my mum adored, and we had a small patio with a table and a few chairs overlooking the pool (unfortunately no way to get to the pool from the patio though). It was simplistic, spotless and beautiful, exactly as we wanted it. Who wants the room to be anything more, when you're out all day seeing the sights?
Location is BRILLIANT. IHOP is across the road for a convenient, great breakfast (chain or no chain, we adored it there) and very nearby is a tram stop which will take you to Union Square (clothes shops galore) and Chinatown, the stop for tour buses, Pier 39 about a minute's walk away, and Fisherman's Wharf close by.
You can walk to Hollywood Café, a gorgeous breakfast hole-in-the-wall nearby; there are plenty of restaurants and cafés in the area (would recommend Bubba Gump and Fog Harbor in Pier 39, Blue Mermaid on the wharf, Boudin's Bakeries all around the city) so food isn't a problem. We didn't have a single bad meal, although you might want to look around for bargains. If you want food in the hotel, the only option is Spressi, a chic but RIDICULOUSLY overpriced mini shop in the corner of the lobby. $3 for an orange!!! Go elsewhere.
Pool is small but heated and very tranquil, usually barely anyone there, even in early August. Fire pits around the pool and at the front of the hotel are lovely and romantic. I didn't visit the fitness centre, but my dad said it was small but adequate. Decor of the hotel was kind of aquatic-themed, very homely. Free wifi in the lobby is great.
Can't think of much more to say, except for stay here! If you want a hotel that will meet your needs after you come back from a tiring sightseeing day, I doubt you could find anywhere better.
- Official Description (provided by the hotel):
- Sheraton Fisherman's Wharf Hotel is steps form Pier 39, Ghirardelli Square, Alcatraz Island, and the Cable Car lines. We have 9,000 sq ft of indoor/outdoor function space and 531 luxurious guest rooms ... more less
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- Also Known As:
- Sheraton San Francisco
- San Francisco Sheraton
- Sheraton Fishermans Wharf