Single mom traveling with 2 daughters, 20 and 18 and we loved the hotel. We were placed in a twin queen ground floor room and although this is usually a security issue for us we felt very safe. You needed your room key to get into most halls, use the elevator and get back into the hotel from the gym or pool.
Rooms were very clean, beautifully designed and bright. Plugs everywhere which is great when traveling with multiple people and lobby was a great hangout place. Perfect location for walking around San Francisco. Right by the wharf where there are tons of things to do and places to eat and easy access to public transportation to get around town.
Downfalls; no mini-fridge in room and you had to pay for wifi while it was free in the lobby. Paying customers can't get wifi but anyone who walks in can use it? Kind of irritating. Also food was a bit pricy but these were all minor issues.
I'd definitely stay againMore