Let me start by saying that the location was good, the room clean and large and staff was friendly. However, after having cold to luke warm showers and a tub that did not drain, it seems to put a damper on everything else. I did call the front desk about the issues and maintance did come immediately. The drainage issue was fixed, but the hot water issue was not. I was told that the boilers would be checked and that I would be up-dated on the problem. I never heard from the staff again. Also tried to use the suana. Spent at least an hour waiting for it to heat up without success. No hot showers in the dressing room either. I was asked about my stay at check-out and I stated that I did not have hot water for my entire stay and all I got was "oh so sorry." Would comped parking fees be asking too much for the inconvenience?
- Official Description (provided by the hotel):
- FIVE-TIME WINNER OF THE CERTIFICATE OF EXCELLENCE! Located in the heart of San Francisco's fashionable shopping and theater district by Union Square is the spacious Donatello. Settle into tastefully appointed rooms and enjoy the top floor fitness center, with a whirlpool spa and private saunas, which provides the perfect retreat after a day exploring the city. You can take a cable car up and down San Francisco 's colorful neighborhoods or explore the many streets of Chinatown. And when you work up an appetite in a city know for its cuisine, the Zingari Ristorante, located onsite, is a Northern Italian feast for the taste buds. Fully experience fine dining, theater and shopping in San Francisco at our luxurious retreat in the exciting City by the Bay-a San Francisco getaway perfect for romance, leisure and business travel. ... more less
- Reservation Options:
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- Also Known As:
- Donatello Hotel San Francisco
- Donatello San Francisco