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“A First Class Hotel”
5 of 5 bubbles Review of The Donatello

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The Donatello
Ranked #42 of 227 Hotels in San Francisco
Certificate of Excellence
GreenLeadersSilver level
Los Angeles CA
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“A First Class Hotel”
5 of 5 bubbles Reviewed 29 April 2009

The Donatello is a delightful place to stay one block from Union Square in San Francisco. It is central to almost anything you want to see or do in San Francisco. Recently I stayed one week and thoroughly enjoyed being pampered. Everything was perfect and the customer service was excellent. The beds, the Club Room, the front desk and concierge assistance could not have been better. The only negative was the noise from the nightclub from Mason St at 12 and 2 AM, but what do you expect from popular downtown San Francisco? I plan to return soon. Highly recommended.

  • Stayed April 2009, travelled on business
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank vpvlabod
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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2,531 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (448)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
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English first
Monterey, California
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 28 April 2009

This is clean, friendly, and easy to walk anywhere. one block over from Union Square, 1 minute away from all types of transportation. We showed up with all the stuff that 2 small babies need and everyone from parking attendants, bellmen to concierge were VERY helpful and PATIENT!

  • Stayed April 2009, travelled on business
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank TravelnutMonterey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PA
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 28 April 2009

Hotel scale is more intimate than grand, it is located one block from Union Square and the cable cars, and the parking package rate was very reasonable. The Donatello's strongest point is it's staff, all of whom were friendly and obviously focused on serving the guests. The room was very pleasant, with modern decor, lots of storage space, a microwave and small fridge. Included is access to a lounge on the top floor, where you can get coffee, tea and hot chocolate anytime, and juices, bagels, muffins and danish in the morning. We were totally comfortable here, and loved this hotel. (P.S. One of us is a light sleeper, but not bothered by the very popular club across the street!)

  • Stayed April 2009, travelled with family
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank redi2go2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Guadalajara
Level Contributor
43 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 bubbles Reviewed 26 April 2009

The hotel is well located in San Francisco downtown area, on a walking distance to many attractions and with bus line just one block away and good restaurants around it.

  • Stayed April 2009, travelled on business
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank maitevf
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SWHbr, Maine
Level Contributor
18 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 bubbles Reviewed 22 April 2009

My wife has been trying to get me to San Fran for years now. Finally went and wound up at the Donatello Hotel and had a wonderful 7 day stay there. Rooms were comfy. Shower nozzle could take your skin off and I didn't want to get out of it. Views were neat considering we were in a city. Staff was excellent and seemed genuinely pleased to see us. They made us feel comfortable and welcome. The breakfast was just muffins and sweet rolls and coffee, but the place we all shared was intimate and unless we wanted to sit on the floor we asked to sit with strangers. THAT was great and we shared some time with people from all over. We would stay there again in a heartbeat and will. We have no clue as to the on site restaurant as we were out all the evenings we were there.

  • Stayed April 2009, travelled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank mainemini
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
California
Level Contributor
22 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed 20 April 2009

Great rooms great service! I so wanted to try the spa but we had to leave early for my meeting at the other side of the bay =(

  • Stayed April 2009, travelled on business
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank mazetravel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sydney
Level Contributor
70 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
5 of 5 bubbles Reviewed 20 April 2009

Great location - Union Square one block away. My wife is hard to please but couldn't fault the cleanliness of the room. Complimentary breakfast consisted of fresh pastries, fruit, juice and tea and coffee - simple but adequate. We appreciated the complimentary internet computer in the lobby as we don't travel with a computer.
Without doubt, this was the best value hotel during our 3 weeks of travel in the USA.

  • Stayed April 2009, travelled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank brobens
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The Donatello

Property: The Donatello
Address: 501 Post Street, cross street - Mason Street, San Francisco, CA 94102-1228
Phone Number:
Region: United States > California > San Francisco > Union Square
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Restaurant Room Service Shuttle Bus service Wheelchair access
Hotel Style:
#25 Family Hotel in San Francisco
#29 Romantic Hotel in San Francisco
#30 Green Hotel in San Francisco
#54 Business Hotel in San Francisco
Price Range (Based on Average Rates): £££
Hotel Class:3.5 star — The Donatello 3.5*
Number of rooms: 94
Official Description (provided by the hotel):
FIVE-TIME WINNER OF THE CERTIFICATE OF EXCELLENCE! Located in the heart of San Francisco's fashionable shopping and theater district by Union Square is the spacious Donatello. Settle into tastefully appointed rooms and enjoy the top floor fitness center, with a whirlpool spa and private saunas, which provides the perfect retreat after a day exploring the city. You can take a cable car up and down San Francisco 's colorful neighborhoods or explore the many streets of Chinatown. And when you work up an appetite in a city know for its cuisine, the Zingari Ristorante, located onsite, is a Northern Italian feast for the taste buds. Fully experience fine dining, theater and shopping in San Francisco at our luxurious retreat in the exciting City by the Bay-a San Francisco getaway perfect for romance, leisure and business travel. ... more   less 
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Also Known As:
Donatello Hotel San Francisco
Donatello San Francisco

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