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Reviews (1,799)
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All reviewswine and cheeseunion squarecontinental breakfastother guestsevening cookiesfreshly baked cookieswarm cookiesboutique hotelsmall hotelhard boiled eggsyogurtbrick wallevening winepost streetceiling fansitting areaperfect location
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Reviewed 1 March 2014

Arrived at hotel after a really bad day- and first thing I heard was that they were serving complimentary wine at hotel! It turned out to be a great experience with hotel owner personally pouring the wine and great variety of people all over the world! Hotel is really comfy, clean and super helpful staff! Good location. I will definitely stay there during my next visit and highly recommend for perfect stay!

  • Stayed: March 2014, travelled on business
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1  Thank Merit906
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IAUSManager, General Manager at The Inn at Union Square - A Greystone Hotel, responded to this reviewResponded 3 March 2014

Dear Guest,
Thank you so much for your kind comments. We are so happy to hear how your experience at our Inn turned your bad day into a good one. From our comfy rooms and Evening Wine Receptions to our helpful and attentive staff, the Inn at Union Square is here to serve your needs. We look forward to your next visit.

At your service,
Norbert Mede
General Manager
Inn at Union Square

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 February 2014

This hotel is definitely worth a look.  The staff was very courteous and helpful. Rooms are nicely kept and well furnished. Included breakfast consisted of muffins, pecan rolls, cereal choices, coffee, a number of teas, bagels and bread for toast. Complementary wine and cheese in the evening was a nice surprise. The location is close to all attractions in San Francisco.

Stayed: February 2014, travelled as a couple
1  Thank almar5156
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 February 2014

Exceptional service - each and every staff member is welcoming, friendly and helpful. You're really well taken care of: daily newspapers, breakfasts, coffee/tea/bottled water, freshly-baked cookies, fruit, cheese & wine. I had a queen bedroom with separate sitting room, but there are also cosy parlours to relax in. From a seasoned traveller who's stayed at many hotels - I definitely recommend The Inn at Union Square. Would love to return.

Room Tip: Get the one with a sitting room!
  • Stayed: February 2014, travelled on business
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1  Thank Janine_TC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IAUSManager, General Manager at The Inn at Union Square - A Greystone Hotel, responded to this reviewResponded 3 March 2014

Dear Janine_TC,
It was our pleasure to have you as our guest and we are grateful for the kind comments. We truly set out to create a home away from home for all our visitors. We are pleased to hear how you enjoyed the little extras we provide from complimentary newspapers and fresh baked cookies to our complimentary breakfast and evening wine hour. We look forward to the opportunity to serve you again when travels return you to San Francisco

At your service,
Norbert Mede
General Manager
Inn at Union Square

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Reviewed 28 February 2014

We were recently staying at the Inn at Union Square and had a great stay and would strongly recommend. Its a wonderful small Hotel right near Union Square in a great location. The staff was wonderful and friendly. The breakfest in the morning and wine tasting in the evening was fantastic. Our room was clean quiet and comfortable. My wife and I would stay here again and the resturant next door had a great happy hour and wonderful oysters! Salute'

  • Stayed: February 2014, travelled as a couple
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Thank Monte S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 February 2014 via mobile

If you want a great option to the Westin, Hilton, etc. you will love the location, character, space and personal attention to customer service at the Inn.
Ask for room 6007 for a great quiet spacious room.
Give this great hotel a try on your next visit to S.F.

Stayed: February 2014, travelled on business
1  Thank Kirkland67
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IAUSManager, General Manager at The Inn at Union Square - A Greystone Hotel, responded to this reviewResponded 3 March 2014

Dear Guest,
Thank you for your recent visit to the Inn at Union Square. We appreciate that you took the time to post a review and we particularly appreciate your comments regarding how our personalized service is a welcome difference from the branded hotels in our neighborhood. We believe an exceptional guest experience at our hotel can only be accomplished by the intimate service provided by our attentive staff. We look forward to serving you upon your return visit to San Francisco

At your service,
Norbert Mede
General Manager
Inn at Union Square

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