We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Amazing hotel, perfect location”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 10 more sites!
The Inn at Union Square - A Greystone Hotel
Ranked #4 of 230 Hotels in San Francisco
Certificate of Excellence
GreenLeadersBronze level
Reviewed 7 August 2014

Great location, in walking distance to restaurants, cable cars, shopping and tours.

Amazing staff, warm and welcoming. We upgraded to a junior suite, was on the 3rd floor at the back of the hotel. We really enjoyed the evening wine and cheese / snacks. Very plentiful and a nice pre dinner snack.
Breakfast had a good variety and lots to chose from - nothing hot but we were pleased with the choices.
Bed was comfy and the room was well appointed.

Overall, we loved this hotel and would highly recommend it.

Room Tip: Take a room at the back of the Hotel away from street noise.
See more room tips
  • Stayed: August 2014, travelled as a couple
    • Value
    • Sleep Quality
    • Service
Thank Jbroer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IAUSManager, General Manager at The Inn at Union Square - A Greystone Hotel, responded to this reviewResponded 13 August 2014

Dear Jbroer,
Thank you for your kind comments regarding your stay at the Inn at Union Square. We are so pleased to hear how our prime location, friendly staff, comfortable rooms and our added extras such as complimentary breakfast and evening wine hour enhanced your visit. We sincerely appreciate the recommendation and hope to have the pleasure to serve you again in the near future.

At your service,
Norbert Mede
General Manager
Inn at Union Square

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review
Reviews (1,653)
Traveller rating
Traveller type
Time of year
Language
  • More languages

529 - 535 of 1,653 reviews

Reviewed 6 August 2014

The Inn at Union Square was the perfect spot for my stay in San Francisco. Very conveniently located right in the heart of the city. The staff was incredibly friendly (especially Ann) and very knowledgeable of the city, transportation, and things to do. Our room was very nice (the view wasn't great) and the service was great. Wine and hors d'oeuvres were served in the evenings in the parlor and warm cookies after 8pm. Such a treat. Highly recommended.

  • Stayed: July 2014, travelled as a couple
    • Location
    • Sleep Quality
    • Service
2  Thank hellokaley
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IAUSManager, General Manager at The Inn at Union Square - A Greystone Hotel, responded to this reviewResponded 8 August 2014

Dear hellokaley,
We sincerely appreciate your kind comments regarding your recent stay at the Inn at Union Square. Our fresh baked cookies each evening, our complimentary wine hour and our personalized service are appreciated by many guests and we are glad to hear you enjoyed your visit. On behalf of Ann and the rest of the staff, we look forward to welcoming you back soon.

At your service,
Norbert Mede
General Manager
Inn at Union Square

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 August 2014

To take a line from Top Chef, "I would give this place a galaxy of stars if I could". 5 stars is an injustice. From the moment we checked in with the fabulous and super friendly receptionist Ann, to the moment we walked out the door to our next destination, this hotel was literally perfect. We had a bottle waiting for us in our room for our anniversary, the rooms were clean and thoughtful, wine in the evening, breakfast in the morning, the theatre was right next door (highly recommended)... It was just a dream. I'll never stay anywhere else in SF. Thank you so much Ann/Inn @ Union Square! After the long flight from Philadelphia, your wonderful hospitality was a real treat!!

  • Stayed: July 2014, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
2  Thank Lucas B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IAUSManager, General Manager at The Inn at Union Square - A Greystone Hotel, responded to this reviewResponded 7 August 2014

Dear Lucas B,
We sincerely appreciate your patronage of the Inn at Union Square and for posting such nice comments about your experience. We are pleased to hear how our friendly service, clean rooms, complimentary breakfast and evening wine hour and our central location enhanced your stay in San Francisco. On behalf of Ann and the rest of the staff, we look forward to your return.

At your service,
Norbert Mede
General Manager
Inn at Union Square

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 August 2014

My wife and I highly recommend this Inn. It is in a good location. The staff were extremely helpful and friendly. It was perfect for our short stay in San Francisco. We met other guests who said they either always stay here when they come to town or found out about it through TrpAdvisor and knew it would be great.

  • Stayed: June 2014, travelled as a couple
    • Value
    • Cleanliness
    • Service
1  Thank MPDavis205
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 July 2014

I loved staying here. My first trip was two weeks before Christmas and I can honestly say I have never felt more Christmassy... The rooms are lovely and comfortable and at 6pm every evening the hotel put on cheese and wine for the guests to enjoy. This is such a social hotel as you get to meet and chat to a wide range of people in town for vastly different reasons/agendas, but at 6pm everyday it's truly surprising how many guests make their way back to the Inn to socialise.

I can't wait to go back.

  • Stayed: December 2013, travelled on business
    • Sleep Quality
    • Cleanliness
    • Service
2  Thank Lloyd H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 July 2014

Service, service, service! Every experience I had with this hotel, from altering my original reservation, to check in, to check out, wow what great customer service! The hotel is a small and clean conveniently located hotel in the Union Square area. The rooms were very clean and the beds were very comfortable, however these amenities should be expected from any hotel in this price range. What sets The Inn at Union Square apart was the wonderful service. Even the cleaning staff was the friendliest I ever encountered. They have a great wine reception and are very friendly with helping you out with area information. I would recommend this hotel to anyone staying in the area. We stayed one night in another big brand hotel in the are which set themselves apart with their lack of service. I would definitely stay here again.

  • Stayed: July 2014, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
3  Thank Chickenlips79
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IAUSManager, General Manager at The Inn at Union Square - A Greystone Hotel, responded to this reviewResponded 30 July 2014

Dear Guest,
Thank you, thank you, thank you for the kind review and for choosing the Inn at Union Square for your visit to San Francisco. I am in complete agreement with you that all hotels should offer their guests a clean and comfortable room, but as you mention, it is the people and the service they provide that transforms a simple overnight stay into a memorable experience. Our pledge to our guests is to "Experience Exceptional Service" and we are extremely focused on this goal on a daily basis. We hope to have the pleasure of, once again, providing you wonderful service in the near future

At your service,
Norbert Mede
General Manager
Inn at Union Square

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 July 2014

Stayed here for 4 days in July. Staff was very helpful and friendly. Breakfast was as good as a Euro B&B. Location was central SF, near everything. Free WiFi worked great. The innkeeper is on top of everything and makes it a point to talk to as many guests as possible.

Room Tip: Street in front can be a bit noisy so go for a top floor in the back.
See more room tips
  • Stayed: July 2014, travelled as a couple
    • Location
    • Cleanliness
    • Service
Thank CGreek53
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these San Francisco hotels
Financial District
Omni San Francisco Hotel
Omni San Francisco Hotel
#3 of 230 in San Francisco
5,363 reviews
Union Square
Chancellor Hotel on Union Square
Chancellor Hotel on Union Square
#16 of 230 in San Francisco
5,313 reviews
Show Prices
Show Prices
Show Prices
Union Square
Taj Campton Place
Taj Campton Place
#5 of 230 in San Francisco
1,248 reviews
Financial District
Loews Regency San Francisco
Loews Regency San Francisco
#2 of 230 in San Francisco
508 reviews
Union Square
Hotel Nikko San Francisco
Hotel Nikko San Francisco
#34 of 230 in San Francisco
3,713 reviews
Show Prices
Show Prices
Show Prices

Been to The Inn at Union Square - A Greystone Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about The Inn at Union Square - A Greystone Hotel

Address: 440 Post St, San Francisco, CA 94102
Phone Number:
Region: United States > California > San Francisco > Union Square
Amenities:
Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Room Service Suites
Hotel Style:
#3 Romantic Hotel in San Francisco
#3 Business Hotel in San Francisco
#4 Family Hotel in San Francisco
#48 Green Hotel in San Francisco
Price Range: £166 - £1,121 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — The Inn at Union Square - A Greystone Hotel 3.5*
Number of rooms: 30
Official Description (provided by the hotel):
The Inn at Union Square is a stylish San Francisco hotel retreat away from the crowds, but in the center of it all. Located in the heart of Union Square, guests of our boutique hotel can experience the exceptional variety of things to do in San Francisco. Enjoy pleasantly-appointed guest rooms, complimentary Continental breakfast, an evening cheese and wine reception, a business center and access to a fitness facility. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with LoveHolidays, Booking.com, Expedia, Travel Republic (UK), Hotels.com, Agoda, Odigeo, TripOnline SA, Ebookers, HotelsClick, Evoline ltd, getaroom.com, Cancelon and 5viajes2012 S.L. so you can book your The Inn at Union Square - A Greystone Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
The Inn At Union Square Hotel San Francisco
Hotel At Union Square
At Union Square Hotel

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing