I stayed here for three nights on business and got a room on the 14th floor overlooking Post Street. A good room that is high enough up to be above most of the street noise that comes with being at Union Square and close to great shopping and restaurants. My room was comfortable but not the best room I've had at a JWM. However, the bathroom was nice, with good features, and amenities. The desk arrangement was user friendly and allowed for productive work to be done. The bed was extremely comfortable.
The room had access to the club lounge on the top floor --21. This and the fitness center come up a little short to be Tier 1 hotel stature.
There is nothing special about the lounge. It is fine but charging $10 for a glass of wine in a club lounge seems wrong to me. Not much of a perk. The breakfast was average.
The Fitness Center (on 5) is also just...fine. It will not impress. Limited weight machines and space. But, it is not a bad center.
On the plus side the hotel staff is focused and friendly. Every one likable and the front door folks (bags and transportation) are engaging and demonstrate personal awareness of you as a guest. You enter on 1 but reception is on 3. The ground floor is a nice design with outdoor furniture for waiting for valet or taxis...a cool approach.
If you want a sufficient and friendly place for business or a family then stay here. Great location. However, the environment seems a little sterile at times so you probably won't hang out or invite guests to come over for dinner/drinks.
All this being said, with a few focused tweaks, the facility could raise its game and impression level a lot if it chooses to do so. We'll see if the GM and company make a play to up their game.
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- Also Known As:
- Jw Marriott San Francisco Union Square Hotel San Francisco
- San Francisco Jw Marriott
- Marriott San Francisco
- San Francisco Marriott
- Pan Pacific Hotel San Francisco