Friendly check in which was quick and easy. All staff we met were very helpful.
Our Room was on the 20th floor and a decent size. It was in the newer Tower Wing. As with all Westin hotels rooms it had very comfortable beds. Bathrooms are in marble and were maybe the nicest part of the room. The room was cleaned extremely well.
Only real fault was a reading light that was completely broken and although we mentioned it to the cleaning lady after 5 nights it still was broken and looked likely to fall at any moment.
The floor was a Starwood Preferred Floor but not sure what was different. You still have to pay $10 a day for Internet!
Have stayed at the Hyatt on Union Square and I found this hotel quieter. The view was decent though just a few floors higher it would have been much nicer.
The corridors could definitely do with redecorating and look from a different decade. Seems a shame as the rooms themselves seem more up to date.
- Official Description (provided by the hotel):
- More than just a hotel, The Westin St. Francis is a destination where you can unwind and be pampered by attentive, world-class service. As the only hotel located on Union Square, we are celebrated for our historic Magneta Grandfather Clock, a popular gathering place for generations of travelers, as well as our commitment to guest renewal and relaxation. Explore this legendary landmark, which has drawn locals and visitors for more than a century with our distinguished service and through the timeless refrain "Meet me under the clock!" Inside our warm and welcoming San Francisco luxury hotel, marble columns, ornate balconies, and intricate woodwork transport guests back to the elegance of yesteryear. Yet these magnificent appointments are balanced by modern, groundbreaking amenities including the revolutionary Heavenly Bed, our Starwood Preferred Guest rewards program, and employees dedicated to making you feel at home. Book one of our downtown San Francisco hotel rooms and discover the allure of the city's most charismatic and vital setting. ... more less
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- Also Known As:
- The Westin St. Francis Hotel San Francisco
- Westin St Francis
- Westin San Francisco
- Westin Hotel San Francisco
- San Francisco Westin